Grand Mercure Medan Angkasa, Medan - Updated Price, Reviews & HD Photos

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Overview
Rooms
Location
Amenities
Policies

UNESCO Sustainable Travel Pledge

Luxury hotel with 2 restaurants, near Grand City Hall

7.6/10 Good

96 verified Hotels.com guest reviews

Property highlights

Free parking

Pool

Free WiFi

Airport transfer

Gym

Air conditioning

Price available on 15/04/2023

Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Children's pool
Spa tub
Pool bar
24-hour room service
Coffee shop/cafe

For families

Free cots/infant beds
Children's pool
Fridge
Connecting/adjoining rooms available
Private bathroom
Television

Room options

About this area

Getting around

Medan (KNO-Kuala Namu Intl.) - 44 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)

Restaurants

Tamiang Toko - 10 min walk
Nie Nie Vegetarian Food - 5 min walk
Dae Bak Korean BBQ Restaurant - 7 min walk
Kantin Sena 88 - 3 min walk
Kosu - 1 min walk

About this property

Grand Mercure Medan Angkasa

Grand Mercure Medan Angkasa offers an airport shuttle (available 24 hours) for IDR 350000 per person one-way. Guests can indulge in massages, and Orchid Restaurant, one of 2 restaurants, serves Indonesian cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff.

Languages

Chinese (Mandarin), English, French, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

266 rooms
Arranged over 11 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Wheelchair-accessible parking on site

Transfers

Airport shuttle on request (available 24 hours a day)*

Off-site

Area shuttle*

Other information

Designated smoking area (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli

Travelling with children

Children's pool

What to do

Fitness classes
Yoga classes

Working away

Business centre
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Spa services
Hot tub
Sauna
Steam room
Banquet hall

Accessibility

Lift
In-room accessibility (selected rooms)
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Low-height worktop and sink
Grab bar near toilet

Languages

Chinese (Mandarin)
English
French
Indonesian

Room amenities

Be entertained

43-inch LCD TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)

Sleep well

Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

In-room massage
Fireplace

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone
Electrical adapters/chargers

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Orchid Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Crystal Jade – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately IDR 135000 for adults and IDR 67500 for children
Airport shuttle service is offered for an extra charge of IDR 350000 per person (one-way)
Local area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for IDR 302500.0 per stay

Pool, spa, & gym (if applicable)

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Noise-free guestrooms cannot be guaranteed.Only registered guests are allowed in the guestrooms. Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.This property accepts credit cards, debit cards and cash.

Also known as

Angkasa Hotel

Grand Mercure Medan Angkasa Hotel

Grand Angkasa Medan Hotel

Grand Mercure Maha Cipta Medan Angkasa Hotel

Grand Angkasa International Medan

Grand Mercure Maha Cipta Angkasa Hotel

Grand Mercure Maha Cipta Angkasa

Grand Mercure Angkasa Hotel

Grand Mercure Angkasa

Grand Angkasa Medan

Mercure Medan Angkasa Medan

Grand Mercure Medan Angkasa Hotel

Grand Mercure Medan Angkasa Medan

Grand Mercure Medan Angkasa Hotel Medan

Frequently asked questions

Does Grand Mercure Medan Angkasa offer free cancellation for a full refund?

Yes, Grand Mercure Medan Angkasa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Grand Mercure Medan Angkasa?

As of 31 March 2023, prices found for a 1-night stay for 2 adults at Grand Mercure Medan Angkasa on 15 April 2023 start from S$62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Grand Mercure Medan Angkasa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Grand Mercure Medan Angkasa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Medan Angkasa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Mercure Medan Angkasa?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Mercure Medan Angkasa?

Yes, an airport shuttle is available. The charge is IDR 350000 per person one-way.

What are the check-in and check-out times at Grand Mercure Medan Angkasa?

You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Grand Mercure Medan Angkasa and nearby?

On-site recreation at Grand Mercure Medan Angkasa includes aerobics and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Grand Mercure Medan Angkasa also has a sauna and a steam room.

Are there restaurants at or near Grand Mercure Medan Angkasa?

Yes, there are 2 on-site restaurants, featuring Indonesian cuisine.

What's the area around Grand Mercure Medan Angkasa like?

Grand Mercure Medan Angkasa is a short 16-minute walk from Medan Mall and 16 minutes' walk from Grand City Hall.

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.5/10

Property conditions & facilities

7.7/10

Eco-friendliness