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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Sen Grand Hotel & Spa managed by Sen Group

3.5-star3.5 stars
20/118 Nguyen Khanh Toan St, Hanoi, Hanoi, Vietnam

Central hotel with outdoor pool, connected to the airport, near Lotte Center Hanoi
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Terrible bathroom layout, bad sound isolation, no good bed and poor breakfast choicesJan 26, 2021

Sen Grand Hotel & Spa managed by Sen Group

from S$52
  • Superior Double or Twin Room
  • Deluxe Double or Twin Room
  • Premium Double or Twin Room, City View
  • Executive Room, City View
  • Suite, 1 King Bed, City View

What’s around Sen Grand Hotel & Spa managed by Sen Group

Landmarks

  • Heart of Hanoi
  • Lotte Center Hanoi - 20 min walk
  • West Lake - 29 min walk
  • Keangnam Landmark Tower 72 - 2.5 mi / 4.1 km
  • Vietnam National Convention Center - 3.7 mi / 5.9 km
  • Hanoi Old City Gate - 4.8 mi / 7.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 21 min drive
  • Hanoi Railway Station - 6 min drive
  • Hanoi Giap Bat Station - 11 min drive
  • Hanoi Yen Vien Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Free onsite extended parking

  • Wheelchair-accessible parking and van parking on site

  • Onsite parking includes off-street options

  • Free offsite parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Spa services on site
  • Spa tub
  • Steam room
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Sen Grand Hotel & Spa managed by Sen Group’s small print

Also known as

  • Sen Grand Hotel Hanoi
  • Sen Grand Hotel
  • Sen Grand Hanoi
  • Sen Grand
  • Sen & Spa Managed By Sen Group
  • Sen Grand Hotel & Spa managed by Sen Group Hotel
  • Sen Grand Hotel & Spa managed by Sen Group Hanoi
  • Sen Grand Hotel & Spa managed by Sen Group Hotel Hanoi

Policies

Pool access available from 8:00 AM to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of VND 200000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 910000 per vehicle (roundtrip, Maximum occupancy 7)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sen Grand Hotel & Spa managed by Sen Group

  • Does Sen Grand Hotel & Spa managed by Sen Group offer free cancellation for a full refund?
    Yes, Sen Grand Hotel & Spa managed by Sen Group does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sen Grand Hotel & Spa managed by Sen Group?
    This property confirms that guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sen Grand Hotel & Spa managed by Sen Group?
    Yes, there's free self, valet, and extended parking.
  • Is there a pool at Sen Grand Hotel & Spa managed by Sen Group?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Sen Grand Hotel & Spa managed by Sen Group?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sen Grand Hotel & Spa managed by Sen Group?
    You can check in from 2:00 PM - noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near Sen Grand Hotel & Spa managed by Sen Group?
    Yes, there's an onsite restaurant. Nearby restaurants include Vuvuzela (8-min walk), Hem Quan - 96 Chua Ha (11-min walk), and XuVi home (12-min walk).
  • Is airport shuttle service offered by Sen Grand Hotel & Spa managed by Sen Group?
    Yes, an airport shuttle is available. The charge is VND 910000 per vehicle roundtrip.
  • What is there to do at Sen Grand Hotel & Spa managed by Sen Group and nearby?
    Sen Grand Hotel & Spa managed by Sen Group has an outdoor pool and a steam room, as well as a spa tub and access to a nearby outdoor pool.

Recent reviews

Very good 8.0 From 5 reviews

Exceptional 10.0
Experience of Sengrand hotel
Hotel is very clean. Employees are very kind. Blackfast is delicious and many food. The room is good but Toliet water not go down well.
HAKYONG, kr4 night business trip
Very good 8.0
괜찮아요.
전체적으로 만족스럽고, 2% 부족한 부분들이 있지만 그런 부분들은 직원들이 친절하게 보완해줍니다. 직원들이 굉장히 친절하고, 조식이 맛있습니다.
SANGSU, kr5 night business trip
Exceptional 10.0
맘에 드는 호텔
미딩에서 10여분 떨어진곳으로 하노이 롯데타워 미딩 중간지점 호텔 컨디션은 최근 지어진 곳으로 나무랄데가 없슴 주변에 괜찮은 카페들이 많이 있으나 출장등이 아니면 하루정도 묶을만한 거리 직원들의 친절함 청결도 좋음 한국어대응 안됨, 영어 베트남어 대응은 완벽 일이 바뻐서 스파엔 못가봤지만 가본사람 얘기론 좋다고 함 조식은 5성급 보단 조금 떨어지지만 맛과 종류는 정말 다양하고 좋음 쌀국수 자체는 조금 비릿하지만 이것저것 첨가해서 먹으면 해장으로 최고~ 샤워실 수압도 좋고 컨디션 좋음 미딩쪽이나 중심지에 있으면 이가격으로 부킹 어려울듯 가성비도 그렇고 청결 친절 다 맘에 듬
Kihwan, kr2 night business trip
Exceptional 10.0
tw2 night trip

Sen Grand Hotel & Spa managed by Sen Group