Continental Caribe Bay

3.5 star property
Hotel with outdoor pool, near Museum of Maya Culture

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Continental Caribe Bay

Outdoor pool
Lobby sitting area
Desk, free WiFi
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Room service
  • Conference centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Free bottled water
Minibar
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 2 min walk
  • Fisherman's Fountain - 15 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Palacio Municipal De Othon P. Blanco - 18 min walk
  • Explanada de la Bandera - 19 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
  • Corozal (CZH) - 38 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Continental Caribe Bay

When visiting Chetumal, Continental Caribe Bay is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Nah Balam, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a fitness centre, a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 20
    • Check-out time is 1 PM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Reception hall

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Nah Balam – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel
Continental Caribe Bay Hotel
Continental Caribe Bay Chetumal
Continental Caribe Bay Hotel Chetumal

Frequently asked questions

Does Continental Caribe Bay offer free cancellation for a full refund?
Yes, Continental Caribe Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Continental Caribe Bay?
Yes, there's an outdoor pool.
Are pets allowed at Continental Caribe Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Continental Caribe Bay?
Yes, there's free self parking.
What are the check-in and check-out times at Continental Caribe Bay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Continental Caribe Bay and nearby?
Continental Caribe Bay has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Continental Caribe Bay?
Yes, Nah Balam offers international cuisine.
What's the area around Continental Caribe Bay like?
Continental Caribe Bay is a short 8-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 18 minutes' walk from Chetumal Ferry Terminal.

Continental Caribe Bay Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Overall the hotel is very good. Always clean
Ceon, 2-night trip
Verified Expedia guest review

8/10 Very good

Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned.
Randon, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old.
Ryan, 3-night family trip
Verified Expedia guest review

2/10 Poor

Fue terrible el elevador no funcionaba, no había agua, el baño sucio el lavabo del baño estaba tapado, en la noche se fue la luz y no había aire acondicionado fue una terrible experiencia y nada barato
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Expedia guest review

4/10 Fair

Clean pool. Good parking. Old building shows it age. Bathroom towels not clean.
Wayne, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Run Forest RUN...
Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies
George, 3-night trip
Verified Hotels.com guest review

8/10 Very good

owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
paul, 4-night family trip
Verified Expedia guest review

8/10 Very good

Location is good. Friendly and helpful staff.
Ceon, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Mark, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
Erick, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Elias, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rosa Elida, 1-night trip
Verified Expedia guest review

6/10 Good

Alicia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Kurt, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was very good and staff was very friendly and accomodating.
Shumari, 1-night family trip
Verified Expedia guest review

2/10 Poor

The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Jasmine, 1-night family trip
Verified Expedia guest review

6/10 Good

Harry, 1-night trip
Verified Orbitz guest review

8/10 Very good

Ceon, 1-night trip
Verified Expedia guest review

8/10 Very good

Every thing
Karina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

By the Mayan museum, downtown area.
Daniel, 1-night business trip
Verified Expedia guest review

8/10 Very good

Loraine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night family trip
Verified Expedia guest review