Palacio Municipal De Othon P. Blanco - 18 min walk
Explanada de la Bandera - 19 min walk
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
Corozal (CZH) - 38 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Brew Bar Cafe Chetumal - 7 min walk
Backery & Coffee Casa Vanilah - 3 min walk
Tortas y Tacos al Pastor "Don Miguel - 1 min walk
La Peninsula - 1 min walk
About this property
Continental Caribe Bay
When visiting Chetumal, Continental Caribe Bay is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Nah Balam, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a fitness centre, a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
85 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 20
Check-out time is 1 PM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
Working away
4 meeting rooms
Conference centre
Services
24-hour front desk
Luggage storage
Facilities
ATM/banking
Garden
Terrace
Fitness centre
An outdoor pool
Bike parking
Reception hall
Accessibility
Wheelchair-accessible parking
20 on-site accessible parking spaces
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Nah Balam – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel
Continental Caribe Bay Hotel
Continental Caribe Bay Chetumal
Continental Caribe Bay Hotel Chetumal
Frequently asked questions
Does Continental Caribe Bay offer free cancellation for a full refund?
Yes, Continental Caribe Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Continental Caribe Bay?
Yes, there's an outdoor pool.
Are pets allowed at Continental Caribe Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Continental Caribe Bay?
Yes, there's free self parking.
What are the check-in and check-out times at Continental Caribe Bay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Continental Caribe Bay and nearby?
Continental Caribe Bay has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Continental Caribe Bay?
Yes, Nah Balam offers international cuisine.
What's the area around Continental Caribe Bay like?
Continental Caribe Bay is a short 8-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 18 minutes' walk from Chetumal Ferry Terminal.
Continental Caribe Bay Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
15 October 2024
Overall the hotel is very good. Always clean
Ceon
Ceon, 2-night trip
Verified Expedia guest review
8/10 Very good
14 October 2024
Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned.
Randon
Randon, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
11 October 2024
It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old.
Ryan
Ryan, 3-night family trip
Verified Expedia guest review
2/10 Poor
2 October 2024
Fue terrible el elevador no funcionaba, no había agua, el baño sucio el lavabo del baño estaba tapado, en la noche se fue la luz y no había aire acondicionado fue una terrible experiencia y nada barato
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Miguel
Miguel, 1-night trip
Verified Expedia guest review
4/10 Fair
23 September 2024
Clean pool. Good parking. Old building shows it age. Bathroom towels not clean.
Wayne
Wayne, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
20 September 2024
Run Forest RUN...
Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good.
I will not recommend it to my enemies
George
George, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 September 2024
owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
paul
paul, 4-night family trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Location is good. Friendly and helpful staff.
Ceon
Ceon, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
29 July 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
6/10 Good
5 May 2024
Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
Erick
Erick, 4-night trip
Verified Hotels.com guest review
8/10 Very good
14 April 2024
Elias
Elias, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 April 2024
Rosa Elida
Rosa Elida, 1-night trip
Verified Expedia guest review
6/10 Good
2 April 2024
Alicia
Alicia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 March 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 March 2024
Christopher
Christopher, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 March 2024
A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Kurt
Kurt, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 February 2024
Hotel was very good and staff was very friendly and accomodating.
Shumari
Shumari, 1-night family trip
Verified Expedia guest review
2/10 Poor
29 January 2024
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.