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Shangri-La Tanjung Aru, Kota Kinabalu

Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

Hypo-allergenic bedding, down duvets, in-room safe
On the beach, scuba diving, snorkelling, waterskiing
Outdoor pool
Outdoor pool
View from room

Overview of Shangri-La Tanjung Aru, Kota Kinabalu

VIP Access

Shangri-La Tanjung Aru, Kota Kinabalu

5-star property
5-star beachfront resort with spa, near Sabah State Mosque

8.8/10 Fabulous

1,035 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$207
Price available on 19/02/2023
Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

Room options

About this area

What's nearby

  • In Tanjung Aru
  • Imago Shopping Mall - 11 min drive

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive
  • Tanjung Aru Station - 8 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Shang Palace - 6 min walk
  • Cafe Tatu - 8 min walk
  • Peppino - 8 min walk
  • King Hu Restoran -- Peking Duck - 3 min drive
  • The Cruise Cafe Lounge - 3 min drive

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

At Shangri-La Tanjung Aru, Kota Kinabalu, you'll have access to on-site scuba-diving, snorkelling and parasailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Cafe' TATU, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a marina and a free kid's club. The helpful staff and family-friendly amenities get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 498 units

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 10 per day)

Transfers

  • Airport shuttle*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space (7190 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1983
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Malay

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Cafe' TATU – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Borneo Lounge; Bar – Overlooking the pool, this lobby lounge only serves light fare. Happy hour is offered. Open daily.
Shang Palace – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Coco-Joe's Bar; Grill – This poolside restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sunset Bar – Overlooking the ocean, this bar only serves light fare. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 90.00 and MYR 110.00 for adults, and MYR 50.00 and MYR 60.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 198.0 per night

Parking

  • Valet parking costs MYR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu offer free cancellation for a full refund?
Yes, Shangri-La Tanjung Aru, Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Tanjung Aru, Kota Kinabalu?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Shangri-La Tanjung Aru, Kota Kinabalu on 19 February 2023 start from S$207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Tanjung Aru, Kota Kinabalu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Tanjung Aru, Kota Kinabalu?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Tanjung Aru, Kota Kinabalu?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Tanjung Aru, Kota Kinabalu?
Yes, there's free self parking.
Is an airport shuttle service offered by Shangri-La Tanjung Aru, Kota Kinabalu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Shangri-La Tanjung Aru, Kota Kinabalu?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Tanjung Aru, Kota Kinabalu and nearby?
Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Shangri-La Tanjung Aru, Kota Kinabalu also has 2 bars, a water slide and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Shangri-La Tanjung Aru, Kota Kinabalu?
Yes, there are 3 on-site restaurants, featuring international cuisine, garden views and poolside dining. Nearby restaurants include Shang Palace (6-min walk), Cafe Tatu (8-min walk) and Peppino (8-min walk).
Does Shangri-La Tanjung Aru, Kota Kinabalu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Shangri-La Tanjung Aru, Kota Kinabalu like?
Shangri-La Tanjung Aru, Kota Kinabalu is in Tanjung Aru, a short 16-minute walk from Tanjung Aru Perdana Park. Travellers say that this resort is in a good location.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff were exceptionally friendly and helpful. Loved the range of amenities - although the spa was sold out the entire time we were there which was unfortunate. The sunset bar was my absolute favourite place to be!
Carla Stefania Di, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Superb.
Mohd Ibrahim, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Janine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Siti Khadijah, 1-night trip
Verified Expedia guest review

8/10 Very good

Garden
Garden Wing
Beach
Star Marina
Tommy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

SANGKEUN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 5-night trip
Verified Hotels.com guest review

6/10 Good

The hotel itself is great. It’s situated next to the sea and the views are just amazing. However, we can’t say the same for their service. From the get go, no one offered to help us with our luggage when we arrived, and yet have the audacity to point the ramp to us, so we can wheel the bags ourselves. The check in lady was mediocre-friendly, at best. The pool side service from Coco Joe’s is a joke. The staff themselves had no idea what is going on, most of the time. No one came to serve us, so we decided to walk over there to place the order. Someone came when the food came and they had no clue what is going on, as we can see them bickering among themselves. Service at this hotel is definitely lacking, especially for a 5 star hotel.
Aaron, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Abu Che, 3-night trip
Verified Expedia guest review