Nestled close to Hakone Gora Park, Marroad Hakone offers a serene escape with an indoor mineral hot spring and sauna. Savor French cuisine at the on-site restaurant, Voyageur, or unwind at the bar and terrace while enjoying free in-room WiFi.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Bar
24/7 front desk
Non-smoking
Onsen
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Hot springs
Breakfast available
Free train station pick-up
Free train station drop-off
Sauna
Terrace
24-hour front desk
Vending machine
Water dispenser
Free newspapers in the lobby
Feel at home (6)
Fridge
Television
Terrace
Daily housekeeping
Blackout curtains
Lift
The current price is S$441
S$441
includes taxes & fees
10 Apr - 11 Apr
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)
1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)
Highlights
Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
Sleeps 3
2 Large Single Beds
View all photos for 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)
3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)
Highlights
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
In-room safe
28 sq m
Sleeps 2
2 Large Single Beds
View all photos for 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)
3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)
Highlights
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
In-room safe
Sleeps 4
2 Large Single Beds and 2 Single Futons
View all photos for 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)
3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)
Highlights
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
In-room safe
70 sq m
Sleeps 4
4 Large Single Beds
View all photos for 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m
1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m
Highlights
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
In-room safe
Sleeps 5
2 Large Single Beds and 3 Single Futons
View all photos for 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)
2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)
Highlights
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
In-room safe
Sleeps 4
2 Large Single Beds and 2 Single Futons
View all photos for 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)
1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)
Highlights
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
In-room safe
28 sq m
Sleeps 2
2 Large Single Beds
View all photos for 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM
3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM
Highlights
Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
Daily housekeeping
28 sq m
Sleeps 3
2 Large Single Beds
View all photos for 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)
2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)
At Marroad Hakone, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Guests can indulge in massages and enjoy French cuisine at Voyageur, which is open for breakfast and dinner. A bar/lounge, a sauna and a terrace are other highlights.
Languages
English, Japanese
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Free train station shuttle from 9:00 AM to 6:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
Restaurant
Bar/lounge
Water dispenser
What to do
Hot springs
Services
24-hour front desk
Free newspapers in reception
Facilities
Terrace
Sauna
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Thin carpet in room
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Dining
Voyageur – This restaurant specialises in French cuisine and serves breakfast and dinner. Reservations are required.
Tea Lounge – This café only serves light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 3630 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Marroad Hakone Hotel
Marroad Hakone
Marroad Hotel
Marroad Hakone Hotel
Marroad Hakone Hakone
Marroad Hakone Hotel Hakone
Frequently asked questions
Does Marroad Hakone offer free cancellation for a full refund?
Yes, Marroad Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marroad Hakone?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marroad Hakone?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Marroad Hakone?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Marroad Hakone and nearby?
On-site recreation at Marroad Hakone includes hot springs. Marroad Hakone also has a sauna.
Are there restaurants at or near Marroad Hakone?
Yes, Voyageur offers French cuisine.
What's the area around Marroad Hakone like?
Marroad Hakone is a short 6-minute walk from Hakone Gora Park and 6 minutes' walk from Hakone Museum of Art.
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Marroad Hakone Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
30 Mar, 2024
It was a nice stay, I especially like the onsen. The staff were nice and helpful. Breakfast and dinner were ok and a little overpriced, there was also no variety to choose from.
Chanphen
Chanphen, 3-night trip
10/10 Exceptional
19 Oct, 2024
The hotel is located in the beautiful mountainous area, my room had an amazing view.
The hosts were very accommodating, I was allowed to check in earlier on the day of arrival.
The onsen was great!
The minus about the Gota area is that it’s not offering a lot of dining places.
However, the hotel has the restaurant.
The food was delicious!
I had a great time during my stay!
Irina
Irina, 2-night trip
10/10 Exceptional
17 May, 2024
We liked that it had an indoor and outdoor onsen. We didn’t make dinner reservations before arriving but they accommodated us by giving us a simplified dinner menu that did not require prep. Thank you!
Melinda
Melinda, 1-night trip
8/10 Very good
1 Oct, 2023
Nice staff but very very old hotel. Wouldn't go again!
Verified traveller
2-night trip
10/10 Exceptional
8 Aug, 2023
Marroad Hakone
The hotel was so nice and clean, though the shuttle service ends early in the evening at 6pm,
Sehoon
Sehoon, 3-night trip
4/10 Fair
10 Apr, 2024
Rusty
It is a very rusty and old place. The place is also located far away from public transit on top of a hill which makes it difficult to commute.
Nima
Nima, 2-night trip
8/10 Very good
27 Dec, 2022
Reasonable
Sai Kit
8/10 Very good
25 Oct, 2024
Nice onsen getaway
Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.
BOON POO
BOON POO, 3-night trip
8/10 Very good
29 Apr, 2023
Comfortable though very dated hotel. Onsen was lovely. There is no food at this hotel unless you’ve made a prior booking at the restaurant. The staff helpfully drove us down the hill to a convenience store to get meal for dinner. If arriving in Gora, it’s quite a hike up the hill, but if you’ve a Hakone Free Pass, get on the cable car and go two stops up the hill, then it’s just a short walk along to the hotel. Very quiet location. Nice spot to base yourself for exploring Hakone, though plan ahead for your meals as very limited evening dining options in Gora.
Kelli
Kelli, 2-night trip
8/10 Very good
30 Mar, 2024
The overall hotel is built upon a much older building. In general, it was very nice but the room I had (1st floor) was dated and very worn looking. Carpets were worn and spotted (by who knows what) which made them look dirty and unkempt. Wallpaper was lifting in places. All the furnishings were scuffed and marred. That said, the beds and linens were clean, as was the bathroom. Just felt quite old and in need of refreshing. The onsen was very nice and just what you would expect.
The staff were courteous and polite (as only the Japanese can be) and there were little language barriers.