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Marroad Hakone

3.0 star property
Hotel with restaurant, near Hakone Kowakien Yunessun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marroad Hakone

Front of property – evening/night
Terrace/patio
Hot springs
In-room safe, blackout curtains, iron/ironing board, free WiFi
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Water dispenser
  • Free newspapers in the lobby
Feel at home
  • Fridge
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is S$337
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

Highlights

Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
Wardrobe
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

Highlights

Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
Wardrobe
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
Wardrobe
  • 70 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

In-room safe, blackout curtains, iron/ironing board, free WiFi

1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

Highlights

Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
Wardrobe
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

In-room safe, blackout curtains, iron/ironing board, free WiFi

2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

Highlights

Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
Wardrobe
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
Wardrobe
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

Highlights

Free rollaway/extra beds
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Digital channels
In-room safe
Wardrobe
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Living area

Ryokan Kiritani Hakoneso

Onsen
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (42)
The price is S$240
includes taxes & fees
19 Jan - 20 January 2025
Ryokan Kiritani Hakoneso
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About the area

Map
1320, Goura, Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Hakone Gora Park - 6 min walk
  • Hakone Open Air Museum - 2 min drive
  • Ōwakudani - 3 min drive
  • Hakone Kowakien Yunessun - 4 min drive
  • Pola Museum of Art - 5 min drive

Getting around

  • Tokyo (HND-Haneda) - 104 min drive
  • Tokyo (NRT-Narita Intl.) - 161 min drive
  • Hakone Miyanoshita Station - 5 min drive
  • Hakone Ohiradai Station - 8 min drive
  • Hakone Gora Station - 10 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪COFFEE CAMP - ‬10 min walk
  • ‪みょうじん - ‬4 min drive
  • ‪やまひこ鮨 - ‬4 min drive
  • ‪GORA BREWERY & GRILL - ‬10 min walk
  • ‪リビングルーム - ‬5 min walk

About this property

Marroad Hakone

Marroad Hakone puts you within a 15-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Guests can indulge in massages and enjoy French cuisine at Voyageur, which is open for breakfast and dinner. A bar/lounge, a sauna and a terrace are other highlights.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Free train station shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Free newspapers in reception

Facilities

  • Terrace
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Voyageur – This restaurant specialises in French cuisine and serves breakfast and dinner. Reservations are required.
Tea Lounge – This café only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 1950 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Marroad Hakone Hotel
Marroad Hakone
Marroad Hotel
Marroad Hakone Hotel
Marroad Hakone Hakone
Marroad Hakone Hotel Hakone

Frequently asked questions

Does Marroad Hakone offer free cancellation for a full refund?
Yes, Marroad Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marroad Hakone?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marroad Hakone?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Marroad Hakone?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Marroad Hakone and nearby?
On-site recreation at Marroad Hakone includes hot springs. Marroad Hakone also has a sauna.
Are there restaurants at or near Marroad Hakone?
Yes, Voyageur offers French cuisine.
What's the area around Marroad Hakone like?
Marroad Hakone is a short 6-minute walk from Hakone Gora Park and 6 minutes' walk from Hakone Museum of Art.

Marroad Hakone Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Nice onsen getaway
Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.
BOON POO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!
Irina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We liked that it had an indoor and outdoor onsen. We didn’t make dinner reservations before arriving but they accommodated us by giving us a simplified dinner menu that did not require prep. Thank you!
Melinda, 1-night trip
Verified Expedia guest review

4/10 Fair

Rusty
It is a very rusty and old place. The place is also located far away from public transit on top of a hill which makes it difficult to commute.
Nima, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Adrian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The overall hotel is built upon a much older building. In general, it was very nice but the room I had (1st floor) was dated and very worn looking. Carpets were worn and spotted (by who knows what) which made them look dirty and unkempt. Wallpaper was lifting in places. All the furnishings were scuffed and marred. That said, the beds and linens were clean, as was the bathroom. Just felt quite old and in need of refreshing. The onsen was very nice and just what you would expect. The staff were courteous and polite (as only the Japanese can be) and there were little language barriers.
Jeffrey, 3-night trip
Verified Expedia guest review

8/10 Very good

It was a nice stay, I especially like the onsen. The staff were nice and helpful. Breakfast and dinner were ok and a little overpriced, there was also no variety to choose from.
Chanphen, 3-night family trip
Verified Orbitz guest review

6/10 Good

Ayumi, 1-night trip
Verified Expedia guest review

8/10 Very good

Comfortable though very dated hotel. Onsen was lovely. There is no food at this hotel unless you’ve made a prior booking at the restaurant. The staff helpfully drove us down the hill to a convenience store to get meal for dinner. If arriving in Gora, it’s quite a hike up the hill, but if you’ve a Hakone Free Pass, get on the cable car and go two stops up the hill, then it’s just a short walk along to the hotel. Very quiet location. Nice spot to base yourself for exploring Hakone, though plan ahead for your meals as very limited evening dining options in Gora.
Kelli, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

good view point in the garden
KOTARO, 1-night trip with friends
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The room and the spa is perfect. I can’t offer the breakfast
1-night trip
Verified Expedia guest review

6/10 Good

Blast from the past! Quite dated but overall very spacious and comfortable. Getting to the hotel was a bit tricky with suitcases with the terrain in Gora but the hotel was close to the cable car which was great for the days we were exploring. Food was the biggest challenge, the restaurant was expensive for what we got, without many other options nearby
2-night trip
Verified Expedia guest review

10/10 Exceptional

Very recommended
Amazing hotel and service, onsen open from 5 to 00 very clean and fully equipped
Ksenia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yaddel, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Lovely location, room has a great view over Hakone, however room does feel a bit dated and could use with and update. Staff are friendly and will advise where to dine if not in the hotel. Close by restaurants and shops and transport
3-night romance trip
Verified Expedia guest review

8/10 Very good

Esta alojada arriba en Gora, subimos caminando unas barrancas super empinadas, pero el hotel esta muy bien!! El personal nos ayudo con todo. Super recomendable
3-night family trip
Verified Expedia guest review

8/10 Very good

Amazing resort like feel; very serene. However, very dated bathroom; in dire need of an upgrade and renovation. Bed mattress wasn't very comfortable either and needed an upgrade also. Overall, very beautiful and nice location, and very welcoming & helpful staff.
1-night romance trip
Verified Expedia guest review

6/10 Good

Decent value for cost of stay. Hotel is a bit dated - but location makes up for this.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Marroad Hakone location put it to some disadvantage to access to the nearby Gora station for Japanese food and some simple shopping. But Marroad impressed me with her European beauty, nostalgic feeling and the excellent service attitude with every male staffs suit up. Because evening time at winter get darken earlier and the hotel transport service only serves between 9am to 6pm, I chose their French style dinner which needed to be ordered. It is the only choice, at 7400 Yen. But I can assure you, it is really worth trying. The set up in the restaurant like French, silver utensils, and a menu printed per your ordered. Starter was great that tickled your appetite, potato soup had a nice aroma telling you it was done fresh and flavored, the fish was definitely fresh with crispy skin on the other side with sauce giving a good texture and taste balance, the duck was done just nice with honey sauce that together gave that succulent and juicy feel, the bread was freshly bake with certain good yeast, crispy on the outside, moist inside. Onsen was great and it was this I went to Hakone. I do hope they continue to prosper with visitors to appreciate their services and food.
1-night trip
Verified Expedia guest review