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Mount View Hakone

3.5 star property
Mountain ryokan with spa, near Choanji Temple

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Mount View Hakone

Photo gallery for Mount View Hakone

Laptop workspace, free WiFi
Point of interest
Point of interest
Laptop workspace, free WiFi
Daily local cuisine breakfast (JPY 2200 per person)

Overview of Mount View Hakone

9.0

Superb

Property highlights

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
Map
885 Sengokuhara, Hakone-machi, Hakone, Kanagawa-ken, 250-0631
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Room service
  • Garden
  • Front desk safe
  • Multilingual staff
  • Gift shops/newsstands
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Bath or shower

Room options

View all photos for Japanese Western Style Single Room

Laptop workspace, free WiFi

Japanese Western Style Single Room

  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room (Japanese Western Style), 2 Adults Only

Laptop workspace, free WiFi

Superior Twin Room (Japanese Western Style), 2 Adults Only

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with Shared Bathroom

Laptop workspace, free WiFi

Japanese Style Room with Shared Bathroom

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

About this area

What's nearby

  • In a national park
  • Pola Museum of Art - 2 min drive
  • Ōwakudani - 4 min drive
  • Hakone Gora Park - 8 min drive
  • Fuji-Hakone-Izu National Park - 6 min drive
  • Hakone Kowakien Yunessun - 9 min drive
  • Hakone Open Air Museum - 9 min drive
  • Lake Ashi - 16 min drive
  • Gotemba Premium Outlets - 14 min drive
  • Hakone Shrine - 16 min drive
  • Fuji Speedway - 27 min drive

Getting around

  • Tokyo (HND-Haneda) - 100 min drive
  • Tokyo (NRT-Narita Intl.) - 157 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Hakone Gora Station - 11 min drive
  • Hakone Ohiradai Station - 12 min drive

Restaurants

  • ちゃいなハウス - 2 min walk
  • Albergo bamboo - 9 min walk
  • Cafe & Restaurant LYS - 5 min walk
  • 太原 - 3 min drive
  • la canzone ラ・カンツォーネ - 17 min walk
Map

About this property

Mount View Hakone

When you stay at Mount View Hakone, you'll be within a 15-minute drive of Gotemba Premium Outlets and Hakone Kowakien Yunessun. Guests can visit the spa to indulge in massages or aromatherapy, and Japanese cuisine is served at oohiroma, which is open for dinner. Also, this ryokan is 2.1 mi (3.3 km) from Ōwakudani and 4 mi (6.4 km) from Hakone Open Air Museum.

Languages

Chinese (Mandarin), English, Hindi, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 7:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who book Half Board rate plans and require dinner must check-in by 6 PM.
  • Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Room service

What to do

  • Hot springs
  • Shopping

Services

  • Front desk (limited hours)
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Full-service spa
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift

Room amenities

Be entertained

  • 24-inch LCD TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 5 hot springs open between 3:00 PM and 5:30 AM.

Dining

Oohiroma – This restaurant specialises in Japanese cuisine and only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 2200 per person

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 5:30 AM
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts cash.

Also known as

Mount View Hakone Inn
Mount View Hakone
Mount View Hakone Ryokan
Mount View Hakone Hakone
Mount View Hakone Ryokan Hakone

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Mount View Hakone?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mount View Hakone?
Sorry, pets aren't allowed.
Is parking offered on site at Mount View Hakone?
Yes, there's free self parking.
What are the check-in and check-out times at Mount View Hakone?
You can check in from 3 PM - 7:30 PM. Check-out time is 10 AM.
What is there to do at Mount View Hakone and nearby?
On-site recreation at Mount View Hakone includes hot springs. Indulge in a treatment at the spa and make the most of other amenities such as a garden.
What's the area around Mount View Hakone like?
Mount View Hakone is a short 13-minute walk from Sengokuhara Susuki Prairie and 15 minutes' walk from Hakone Venetian Glass Museum.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We loved our stay here. The man checking us in was so incredibly kind and warm and welcoming. He guided us to the most gorgeous spot nearby in the town and it was one of the highlights of our entire trip. He also made us origami to take home with us! He really made us feel welcome. The whole experience here was so nice. The room was great, the meal was excellent, and the onsen was divine. I wish we had more time at this spot and hope we can visit again!
Verified Expedia guest review

10/10 Exceptional

Calm environment
Steve, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay here and everything was very nice. The best part was definitely the private onsen. Definitely a must try for visitors.
Anneliese, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Colin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Huong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A good location and price for the room. The room we booked was a shared bathroom. But we did not have much issues with it as we used the family room to shower as our room has toilet and sink. They have public baths that you can use as well as paid private baths. For the private baths you have to reserve the morning of if you don’t want to be left with super late time slot. The food served was great and we were stuffed every meal we had. The room we stayed in was also large with AC included. Overall it was a satisfying and relaxing stay.
Kimberly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mount View Hakone exceeded our expectations! We stayed for two nights in a Japanese style room and had breakfast and dinner. The meals were amazing with huge variety, giant portions and made using high quality ingredients. All meals were different each day and the service was excellent. The public and private onsens were very nice. The public onsens are gender separated and open 23 hours a day with both a regular indoor heated bath and an outdoor natural hot spring bath. There are a few private onsen rooms that you can book on the same day from afternoon until late evening. There was plenty of availability for a private bath on both nights of our stay. I would recommend booking a private onsen as its a nice experience. The room was much bigger than we expected with a futon floor bed and a tatami floor with sliding windows overlooking the mountains. You're provided with Yukatas and slippers that you can wear throughout your whole stay. There is a private toilet in the room, which wasn't very clear on the listing, although there is no shower in the room. The area is a bit out of the way from the main tourist attractions but there's a bus included in the Hakone free pass that stops right outside the hotel. Google maps was a bit rubbish around Hakone compared to other cities so you might want to add a bit of overhead to your travelling plans as it took us a while to figure out how to get there from Odawara station using the free pass. Highly recommend!!
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and helpful with questions before and after we arrived. Our room was really nice and the private onsen (have to book when checking in) was highlight of our stay. We also enjoyed dinner (lots of different food and they had a vegetarian/vegan option that we requested in advance). Really great experience overall. Wish we could’ve stayed longer here!
Victoria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel
Excellent service , Onsen fantastic , booked a private bath and use shared also both great . Food both evening and breakfast top class. Wearing the Japanese yukata was brill to feel the part. Bit out the way, bus right outside so no issue. Overall would say again maybe longer .
KEITH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Out of the way but an excellent stay
While somewhat out of the way of most of Hakone's attractions, Mount View is located right by a bus stop, making for easy enough transit (though you can expect the busses to get pretty busy, especially on weekends). Both the in-house dining experience and the private onsen were well worth the extra costs.
William, 5-night trip
Verified Hotels.com guest review