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Hakone Kowakien TEN-YU

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Located in Hakone, Hakone Kowakien TEN-YU offers a tranquil retreat with an indoor mineral hot spring and 2 indoor hot springs. Savor dinner at Geihinkan (Steak), relax on the terrace or unwind in the garden while enjoying free WiFi and newspapers.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Onsen
  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Sauna
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Private hot tub
  • Separate bath and shower
  • Television
  • Garden
The current price is S$538
18 Aug - 19 Aug

Why we love this property

Relaxation haven
Japanese ryokan with spa services offers massages, facials, and aromatherapy. Hot springs, saunas, and a garden create the ultimate wellness escape.
Ryokan relaxation
Slip into the tranquility of spring water bathtubs, complemented by thoughtful turndown service. Blackout drapes ensure perfect slumber at this luxury ryokan.
Japanese garden retreat
Marvel at peaceful garden views while dining. This luxury ryokan offers a serene escape with its elegant garden-view restaurant.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Japanese Room, Non-smoking Dinner/Buffet First Half Standard Room

Interior

Japanese Room, Non-smoking Dinner/Buffet First Half Standard Room

  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Breakfast Included Superior With Open-air Bath

Food and drink

Breakfast Included Superior With Open-air Bath

  • Sleeps 4
  • 4 Double Futons
  • Free Wi-Fi

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

A variety of food and drink items on a table, including pastries, seafood, and wine bottles.

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(60 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.0 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Room, Non-smoking Dinner/Second Half Standard Guest Room

Interior

Japanese Room, Non-smoking Dinner/Second Half Standard Guest Room

  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(31 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

A variety of Japanese dishes including sushi, sashimi, and a hot pot.

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

In-room safe, blackout curtains, cots/infant beds, free WiFi

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout curtains, cots/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout curtains, cots/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Okada Museum of Art - 4 min walk - 0.4 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Hakone Gora Park - 3 min drive - 2.0 km

Getting around

  • Tokyo (HND-Haneda) - 132 min drive
  • Tokyo (NRT-Narita Intl.) - 84.1 miles/135.4 km
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Hakone Gora Station - 23 min walk
  • Kowakidani Station - 15 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪ダイニングはこね - ‬4 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min drive
  • ‪CAFE Ryusenkei - ‬13 min walk

About this property

Hakone Kowakien TEN-YU

  • When you stay at Hakone Kowakien TEN-YU, you'll be in a fantastic location, only a five-minute walk from Hakone Kowakien Yunessun and Okada Museum of Art. Guests can indulge in massages, facials or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Kowakidani Station is 15 minutes away.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
    • Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible
  • Sign language-capable staff
  • Grab bar near toilet

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private hot tub

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Dining

Geihinkan(Steak) – This steakhouse only serves dinner. Open daily.
Kihinkan(sobakaiseki) – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Children & extra beds

  • Cots/infant beds are available for JPY 3300.0 per stay

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Kowakien TEN-YU?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Kowakien TEN-YU?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Kowakien TEN-YU and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna and a garden.

Are there restaurants at or near Hakone Kowakien TEN-YU?

Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.

Does Hakone Kowakien TEN-YU have rooms with private hot tubs?

Yes, each room has a a private hot tub and a spring water bath.

What's the area around Hakone Kowakien TEN-YU like?

Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 17 minutes' walk from Hakone Open Air Museum. Travellers give top marks for the ryokan's prime location.

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Reviews

Hakone Kowakien TEN-YU Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast at this property offers a wide variety of delicious options. (173 reviews)
  • The restaurant at this property offers a variety of delicious food options with many choices. (178 reviews)
  • The hot tub offers a serene and relaxing experience with breathtaking views, allowing guests to unwind and create unforgettable memories. (92 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Onsen
View
Breakfast
Food
Amenities
Mountain
Lobby
Gardens

Reviews

Verified

10/10 Exceptional

Great hotel, one if the best onsen we visited in Japan with an amazing view and great facilities
iram, 1-night trip
Verified

10/10 Exceptional

The hotel and the staff were excellent
Bonnie, 1-night trip
Verified

10/10 Exceptional

Great!!!!!!! Magical…… such a truely unique stay. Dinner was spectacular - breakfast so so.
Linda, 1-night trip
Verified

10/10 Exceptional

The food was amazing. The hotel is clean and the staff is friendly.
Akiko, 1-night trip
Verified

10/10 Exceptional

Best hotel I’ve ever stayed at! Onsen with a waterfall views and incredible Japanese buffet dinner were the highlights
Syed, 2-night trip
Verified

10/10 Exceptional

The nicest hotel we have ever stayed at. Beautiful, amazing services and amenities.
Jason, 1-night trip
Verified

10/10 Exceptional

We hsd a wonderful stay st this hotel. Staff were very welcome and food at the buffet was outstanding. Scenery ffom the onsen is fabulous. The hotel is quite big It could be crowded for the dinner. Only one coffee machine at the breakfast is not enough for the large population.
Claude, 2-night trip
Verified

10/10 Exceptional

The hotel was AMAZING!! Hot spring bath was so relaxing. Can’t wait to return.
Esther, 1-night trip
Verified

10/10 Exceptional

Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths.
Michael, 2-night trip
Verified

10/10 Exceptional

Wonderful property and staff. Exceptionally kid friendly. Beautiful Onsen baths
yatin, 2-night trip
Verified

10/10 Exceptional

Amazing property and service.
Michael, 1-night trip
Verified

10/10 Exceptional

Amazing amenities and staff which make the entire experience so worth it! I would definitely recommend for anyone who enjoys peace and relaxation with memories that will never be forgotten.
Eric, 1-night trip
Verified

10/10 Exceptional

Clean guest rooms and professional, warm, and courteous service staff.
MEIWEN, 1-night trip
Verified

10/10 Exceptional

Beautiful resort and lovely staff that were kind and helpful.
Helen, 1-night trip
Verified

10/10 Exceptional

very nice place, friendly and very good view
yi, 1-night trip
Verified

10/10 Exceptional

Property was top class. Staff were all welcoming and nice. The scenic view from the outdoor hot springs was breathtaking. Highly recommend and for sure I will come back.
Zeigmund Dean Alexander Chan, 2-night trip
Verified

10/10 Exceptional

Beautiful location, incredible rooms with balcony onsen, and delicious buffet.
Shawn, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay at this property. Our family of four (kids 9 and 7) loved the pool, buffet and the room was large. The beds were comfortable and the staff are so kind. The free ice cream vending machines were our kiddos fave!
Kacey, 2-night trip
Verified

10/10 Exceptional

The property was amazing. We really were taken care of by the staff during our one night stay. I wish we would have stayed a couple more nights to enjoy the onsen which was very relaxing, especially having our own tub in our room to even further enjoy the relaxing experience.
Rob, 1-night trip
Verified

10/10 Exceptional

A new built and great hotel with lots of friendly staffs.
Guanghao, 1-night trip
Verified

10/10 Exceptional

His spring tub in the room balcony is very nice. Also must try the public onsens in the hotel. Very nice. And breakfast and dinner are very nice as well.
Chris, 3-night trip
Verified

10/10 Exceptional

Dinner and breakfast were fabulous! Rooms were spacious and onsens were clean and beautiful. My kids loved the ice cream machine in the lobby.
Meredith, 1-night trip
Verified

10/10 Exceptional

Very nice clean hotel With lots of Facilities I enjoyed every moment
ANGELOS MICHAIL, 2-night trip
Verified

10/10 Exceptional

Nice staff, amazing food, nice room with beautiful view
Marcelo, 1-night trip
Verified

10/10 Exceptional

Very nice service
Kyle, 2-night trip