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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with restaurant, near Okada Museum of Art

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Photo gallery for Hakone Kowakien TEN-YU

Experience the sleek, contemporary architecture of this hotel, featuring a prominent sign and beautifully landscaped gardens.
Traditional Japanese-style room with tatami flooring, a low table, and a bench, offering a serene view of the surrounding greenery.
Relax by the serene infinity pool with breathtaking mountain views.
Traditional Japanese-style room with tatami flooring and shoji screens, featuring a low table and comfortable seating area.
Enjoy breathtaking views of the surrounding forest and mountain range from this balcony.
Located in Hakone, Hakone Kowakien TEN-YU offers a tranquil retreat with an indoor mineral hot spring and 2 indoor hot springs. Savor dinner at Geihinkan (Steak), relax on the terrace or unwind in the garden while enjoying free WiFi and newspapers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Onsen
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Sauna
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private hot tub
  • Separate bath and shower
  • Television
The current price is S$539
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

Experience serene tranquility in a traditional Japanese-style room with tatami flooring, shoji screens, and a low table.

Hakone Kowakien Mikawaya Ryokan

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 164 reviews
The price is S$424
16 Jul - 17 Jul
Hakone Kowakien Mikawaya Ryokan
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 7 min drive - 5.3 km
  • Hakone Shrine - 7 min drive - 7.7 km
  • Lake Ashi - 8 min drive - 8.0 km

Getting around

  • Tokyo (HND-Haneda) - 84 min drive
  • Tokyo (NRT-Narita Intl.) - 159 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Hakone Gora Station - 22 min walk
  • Kowakidani Station - 15 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU puts you a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, facials or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Kowakidani Station is 15 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
    • Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible
  • Sign language-capable staff
  • Grab bar near toilet

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private hot tub

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Dining

Geihinkan(Steak) – This steakhouse only serves dinner.
Kihinkan(sobakaiseki) – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Children & extra beds

  • Cots/infant beds are available for JPY 3300.0 per stay

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Kowakien TEN-YU?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Kowakien TEN-YU?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Kowakien TEN-YU and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna and a garden.

Are there restaurants at or near Hakone Kowakien TEN-YU?

Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.

Does Hakone Kowakien TEN-YU have rooms with private hot tubs?

Yes, each room has a a private hot tub and a spring water bath.

What's the area around Hakone Kowakien TEN-YU like?

Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 16 minutes' walk from Hakone Open Air Museum. Travellers give top marks for the ryokan's prime location.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Onsen
Food
View
Breakfast
Amenities
Mountain
Lobby
Balcony

What guests liked

  • The breakfast buffet offered a wide variety of high-quality cuisine with many delicious options. (86 reviews)
  • The hot tubs, both private and public, were consistently described as amazing, invigorating, and relaxing. (26 reviews)
  • The property offers a convenient and frequent shuttle service to and from the station. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Nice hotel for family. Public transportation which close to hotel and is convenient .
3-night trip

10/10

Amazing open air Onsen!
2-night trip

10/10

Family trip. It was wonderful
3-night trip

10/10

Amazing, confortable, peaceful, the staff was very friendly and helpful I strongly recommend this place and I will come back again
1-night trip

10/10

Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen
1-night trip

10/10

Beautiful hotel, in a very lovely location.
1-night trip

10/10

Really relaxing and exceptional guest hospitality. Really enjoyed the onsens and nature around the campus.
1-night trip

10/10

This hotel is just stunning. I felt in a peaceful trance the whole time. The buffets are more traditional Japanese than catering to tourists and are delicious. The views are gorgeous. Gardens are beautiful. But the staff - the staff are incredible. Manager Moe Kitabyashi helped me for a long time transferring my lost luggage from osaka station to Tokyo. She was so patient and helpful and saved the day! Grateful. Go visit.
1-night trip

10/10

Super comfortable environment Had a great staying there and love their Onsen
1-night trip

8/10

A unique lovely stay in Ten-YU in Hakone. Service at the front desk was excellent, welcomed and shown to our room. Complimentary sparkling wine and soft drinks in the early evening a special touch. We enjoyed the complimentary coffee and the evening buffet was great. A wide selection and the meal included a drink. My only small negatives was the breakfast buffet which had limited healthy western vegetarian options, the lack of anywhere to eat at lunch time/during the day and no gym or fitness options available e.g onsite yoga or gym etc. When the weather was raining lunch and fitness options such as a gym would have been appreciated. Our room was on a high floor with lovely views and was comfortable, a good size and clean. Overall a lovely, unique hotel.
2-night trip

10/10

Great place
2-night trip

10/10

This place was so peaceful. The private balcony onsen and sound of the rushing water below was the ultimate relaxing getaway. The dinner and breakfast buffets were simply delicious. There were so many options and the tempura was perfect. We loved wearing the provided yukata down to dinner. The staff was also very helpful annd friendly. Our only regret was that we only stayed one night. I wish we could have stayed longer. Hakone Kowakien Yunessun entrance is accessible through a corridor from the hotel and is the perfect relaxing getaway. This was our favorite place of our entire 17 day trip to Japan.
1-night trip

10/10

Clean, quiet, large room, views, onsen
2-night trip

10/10

I thoroughly enjoyed staying at Ten-yu for my first time in Japan. It was such a relaxing experience and such a relaxing place to stay

10/10

amazing beautiful hotel. amazing buffet dinner and breakfast. Onsens are superb and great amenities. even had a nice jazz concert in the lobby when we got there
1-night trip

8/10

Great location! Lovely onsen. Fun free music in the lobby nightly.
2-night trip

10/10

Very nice stay. Excellent buffet and open air onsens
2-night trip

10/10

We had a lovely stay at Ten-Yu ! The staff was kind and the area was beautiful!
2-night trip

10/10

Service was amazing
2-night trip

10/10

The onsen and meal were wonderful.
1-night trip

10/10

Hotel and onsens are so beautiful. I do wish
1-night trip

10/10

Excellent service and quality.
2-night trip

10/10

An amazing experience could not fault the food or the service absolutely superb felt like royalty for the day.The only fault I could give to this place is that it was a bit pricey but was worth it overall. A great place to relax and escape the busy and hectic cities of Japan. Wish we could of stayed longer
1-night trip

10/10

large rooms and top notch onsens!
2-night trip

10/10

We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!
1-night trip