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Hotel Green Plaza Hakone

Photo gallery for Hotel Green Plaza Hakone

Hot springs
Hot springs
Twin Room, Non Smoking, Mountain View | In-room safe, blackout curtains, free WiFi, bed sheets

Overview of Hotel Green Plaza Hakone

Hotel Green Plaza Hakone

3.5 star property
Mountain hotel with restaurant, near Ōwakudani
8.6 out of 10 Fabulous
8.6/10 Fabulous

315 verified guest reviews

Property highlights

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Wedding services
  • Luggage storage
For families
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In a national park
  • Ōwakudani - 1 min drive
  • Pola Museum of Art - 5 min drive
  • Hakone Gora Park - 8 min drive
  • Hakone Kowakien Yunessun - 8 min drive
  • Hakone Open Air Museum - 10 min drive
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive
  • Fuji-Hakone-Izu National Park - 12 min drive
  • Gotemba Premium Outlets - 20 min drive
  • Odawara Castle - 30 min drive

Getting around

  • Tokyo (NRT-Narita Intl.) - 129 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Gora Station - 12 min drive
  • Hakone Ohiradai Station - 12 min drive
  • Free train station pickup
  • Free train station drop-off


  • 涌わくキッチン - 17 min walk
  • 大涌谷駅食堂 - 19 min walk
  • Cafe Tune - 5 min drive
  • ごはんと板前料理銀の穂 - 7 min drive
  • 箱根九十九 - 7 min drive

About this property

Hotel Green Plaza Hakone

When you stay at Hotel Green Plaza Hakone, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Lake Ashi. Guests looking for a bite to eat can visit Hananowa, which serves breakfast and dinner. Also, this hotel is 4.6 mi (7.3 km) from Hakone Open Air Museum and 5 mi (8.1 km) from Hakone Shrine. Fellow travellers like the helpful staff and location.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms


  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Free train station shuttle from 9:00 AM to 9:00 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

What to do

  • Hot springs


  • 24-hour front desk
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden


  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Public bath/onsen services include an outdoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.


Hananowa – This buffet restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Frequently asked questions

Does Hotel Green Plaza Hakone offer free cancellation for a full refund?
Yes, Hotel Green Plaza Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Green Plaza Hakone?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Green Plaza Hakone?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Green Plaza Hakone?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Green Plaza Hakone?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Green Plaza Hakone and nearby?
On-site recreation at Hotel Green Plaza Hakone includes hot springs. Hotel Green Plaza Hakone also has a garden.
Are there restaurants at or near Hotel Green Plaza Hakone?
Yes, there's an on-site restaurant, Hananowa.
What's the area around Hotel Green Plaza Hakone like?
Hotel Green Plaza Hakone is a short 15-minute walk from Ōwakudani and 18 minutes' walk from Hakone Visitor Center. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Sana, 1-night trip
Verified guest review

8/10 Very good

Authentic experience of ryokan and onsen
An amazing experience of ryokan and onsen in the hotel! We really had a blast and had the chance to experience a private onsen in our room too. Food for dinner and breakfast was quite decent.
Dounia Nesrine, 1-night trip
Verified guest review

8/10 Very good

It was a good experience. Onsen was clean and traditional. The only con is I wish they had more restaurant options than the buffet or that the buffet wasn't the same everyday. Otherwise, I would visit again.
Veasna, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Really bad experience. Wouldn’t recommend.
The hotel has a great potential, location is good once once you are there but arriving to the Hotel is terrible. The free shuttle wasn’t running when we arrived to gondola station and we needed to walk in the middle of an icy road carring our luggage, the most incredible thing is the staff didn’t really care when we got to the reception. The hotel installations are quite old and you have issues with mold all over the place, the corridor had a basket on the floor to colect dropping water from the ceilings, our bathroom was smelling really bad probably due to some sewage leak behind the toilet. The onsen was OK, just like others in the same category, however the views of the Mount Fuji are not that great as you need to stand up and take you body out of the onsen waters to see the it. Also, it is a quite lateral and partial view. So don’t expect great things here. The food was OK and restaurant staff was friendly and helpful. I felt that the food standards were also a bit low compared to other places we stayed in Japan. The worst part was the reception staff, they don’t know how to cater for international guests and they are not willing to help in your way in and out of the hotel if you are not driving your own car. So here is my recommendation, DON’T stay here if you are planning to use Hakone’s public transportation to get hotel. We actually lost 1:30 hours of our itinerary on the way out because they didn’t want to run the shuttle bus 5 minutes earlier to take us to a bus sta
Bruno, 2-night trip
Verified guest review

6/10 Good

Good and bad experiences here. The best experience was the water quality in the hot spring. Unfortunately we couldn’t see Mt. Fuji from the outdoor tub due to cloudy weather but our skin got so smooth after the bathing. I bought a water cream that they produce there with their water. The location was good and bad. It was a short walking distance to Ubako rope way station. It is the best location if you want to visit Owakudani. However, the hotel is in the mountain. Absolutely nothing around there. We planned to have dinner at a near by restaurant but we ended up with adding the dinner charge to the room and the room rate got expensive after all. Dinner was good buffet style. We stayed in the standard western room. The beds were the worst quality ever! So old and springs were so hard. Our backs were hurting and we couldn’t sleep all night! I slept on the sofa. When I moved sheets to the sofa, I saw tears and rips on the mattress. Conclusion, I would love to go back for the day use for the hot spring but I will never stay in this hotel unless they buy new comfortable mattresses.
Verified Expedia guest review

8/10 Very good

I didn't use the onsen and not sure whether I can see this view. The room is clean, spacious but quite old.
Claire, 2-night romance trip
Verified Expedia guest review

8/10 Very good

great relax clean and good service
C, 2-night trip
Verified guest review

10/10 Exceptional

Beautiful view and staff service. Good rooms and breakfast/ dinner buffet.
1-night trip with friends
Verified Lastminute guest review

8/10 Very good

Near to Ubako station which was included in Hakone Free Pass. The route to the hotel from station is not suit for large suitcase as it was a mountain trail kind. We were lucky to be able to see Mount Fuji! Superb view indeed from the garden itself and also the outdoor onsen. Food serve for dinner and breakfast was good with many variety. Ms Lim was of great assistance during our check-in and checkout. It is abit distant from towb but definitely a great place with great view of Mount Fuji. Onsen is small, with only 1 indoor and 1 outdoor pool for ladies.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brian, 2-night trip
Verified guest review