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The Waves Tulum by BNB Experience

3.0 star property
Tulum hotel with 3 outdoor pools and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Waves Tulum by BNB Experience

Iron/ironing board, free WiFi
Exterior
Building design
3 outdoor pools
Sauna, hot tub, steam room

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Children's pool
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Private bathroom
  • Daily housekeeping
  • Lift
  • Free self-parking
The price is S$99
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Apartment

Iron/ironing board, free WiFi

Luxury Apartment

Highlights

Patio
Private pool
Kitchenette
2 bedrooms
Private bathroom
Microwave
Cookware/dishes/utensils
Iron/ironing board
  • 81 sq m
  • Sleeps 4
  • 2 King Beds

Luxury Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private pool
Kitchenette
Private bathroom
Iron/ironing board
Daily housekeeping
  • 81 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Studio, Non Smoking

Iron/ironing board, free WiFi

Deluxe Studio, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Private pool
Kitchenette
Hairdryer
Private bathroom
Microwave
Cookware/dishes/utensils
Iron/ironing board
  • 50 sq m
  • Sleeps 3
  • 1 Queen Sofa Bed

View all photos for Basic Room

Iron/ironing board, free WiFi

Basic Room

Highlights

Kitchenette
Private bathroom
Microwave
Cookware/dishes/utensils
Iron/ironing board
Daily housekeeping
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Studio

Iron/ironing board, free WiFi

Exclusive Studio

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private pool
Kitchenette
Private bathroom
Iron/ironing board
Daily housekeeping
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, open 7:00 AM to 9:00 PM, pool loungers

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Pool
Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (875)
The price is S$181
includes taxes & fees
20 Jan - 21 Jan
Copal Tulum Hotel
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About the area

Map
Av. Kukulkan, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Tulum Beach - 9 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive

Restaurants

  • ‪Sukhothai - ‬9 min walk
  • ‪El Camello Jr - ‬10 min walk
  • ‪El Tio - ‬11 min walk
  • ‪La Consentida - ‬11 min walk
  • ‪Taqueria el Sabor Mexicano - ‬12 min walk

About this property

The Waves Tulum by BNB Experience

The Waves Tulum by BNB Experience puts you within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Also, Tulum Mayan Ruins and Sian Ka'an Biosphere Reserve are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 110 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free covered on-site self-parking

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 7:00 AM–noon
  • Restaurant

Travelling with children

  • Children's pool

Services

  • 24-hour front desk

Facilities

  • 3 outdoor pools
  • Full-service spa

Accessibility

  • Lift
  • Lift door width (centimetres): 3
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Home comfort

  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Kitchenette

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Refundable deposits

  • Cash deposit: USD 50 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 180 for adults and USD 180 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 AM
  • Children under 18 years old are not allowed in the spa without adult supervision

Policies

This property accepts credit cards, debit cards and cash.

Also known as

The Waves Tulum by BNB Experience Hotel
The Waves Tulum by BNB Experience Tulum
The Waves Tulum by BNB Experience Hotel Tulum

Frequently asked questions

Is there a pool at The Waves Tulum by BNB Experience?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 11:00 AM.
Are pets allowed at The Waves Tulum by BNB Experience?
Yes, pets are welcome. There's a charge of USD 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Waves Tulum by BNB Experience?
Yes, there's free self parking.
What are the check-in and check-out times at The Waves Tulum by BNB Experience?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Waves Tulum by BNB Experience and nearby?
The Waves Tulum by BNB Experience has 3 outdoor pools and a spa.
Are there restaurants at or near The Waves Tulum by BNB Experience?
Yes, there's an on-site restaurant.
Does The Waves Tulum by BNB Experience have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room.
What's the area around The Waves Tulum by BNB Experience like?
The Waves Tulum by BNB Experience is located a short 12-minute walk from Dos Aguas Park.

The Waves Tulum by BNB Experience Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Yuck
Stains, mildew smell!!, leak in kitchen, bedbugs (?) biting on stained sofa. The private road was so flooded after a rainstorm, that we had to wait five hours before we could even drive in. Needs to be graded and taken responsibility for. Kites blamed the Mexican government.The place obviously hasn’t been maintained since it was built. Looks like they built it next to a slum and then ran out of money and have let it coast for a few years.
Jonathan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Israel, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty bed linen 2 cockroaches in the bathroom Room smells
5-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable Stay
Our stay was comfortable. However we were placed all the way at the end of the hotel. The hot water didn’t work for showering. The restaurant was not open. Pools were ok. Overall stay was ok.
Jeanelle, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Reseña The Waves Tulum
La ubicación del hotel es excelente, pero lamentablemente el estado general del lugar deja mucho que desear. Las instalaciones están descuidadas, y el servicio al cliente en el lobby no siempre es amable; en particular, una empleada mostró una actitud arrogante y poco profesional de nacionalidad argentina. Además, hubo varios problemas básicos: la limpieza de la habitación requería ser solicitada explícitamente, dos puertas interiores no funcionaban, y el agua caliente en las duchas era intermitente. Creo que el hotel tiene mucho potencial, pero necesita mejoras urgentes en su mantenimiento y en la capacitación de su personal.
Ana, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

mejor busque otra opcion
tardaron hasta las 4 en entregar la habitacion, por fallas en su sistema. tuvieron que abrirnos sin llave. no habia jabon el al baño. el area circundante da miedo.
Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buena Experiencia
Lo raro es que no hicieron limpieza a la habitación, normalmente hacen limpieza en el transcurso del día pero esta vez no hubo limpieza.
Helder Alberto, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

Für einen kurzen Aufenthalt
Das Hotel ist gut aufgebaut und die Zimmer bieten viel Platz.Das Bett ist hervorragend. Die Küche gut ausgestattet. Leider gab es ständig Probleme mit dem elektronischen Schloss der Tür zum Apartment. Ich musste es täglich mindestens neu einstellen lassen.Ausgerechnet am 31.12. gab es einen Stromausfall der aber schnell beseitigt wurde.Die Zugangsstrasse ist eine Katastrophe.
Alexander F, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Todo fue muy bueno, son habitaciones comodas y equipadas, el unico detalle es que no contaban con toalla en la ducha.
Gerardo Hector, 1-night trip
Verified Hotels.com guest review