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Motto by Hilton Tulum
Luxury hotel with 2 outdoor pools, connected to a shopping centre, near Playa Paraiso
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Motto by Hilton Tulum
Photo gallery for Motto by Hilton Tulum
Overview of Motto by Hilton Tulum
8.2
Very good
Property highlights
- Restaurant
- Bar
- Pet-friendly
- Pool
- Spa
- Air conditioning
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760
Main amenities
- Daily housekeeping
- Near the beach
- 2 restaurants and 2 bars/lounges
- 2 outdoor pools
- Rooftop terrace
- Breakfast available
- Fitness centre
- Self parking
- Pool bar
- Coffee shop/cafe
- Spa services
- 24-hour front desk
Feel at home
- Premium TV channels
- Garden
- Daily housekeeping
- Blackout curtains
- Lift
- Minibar
Room options
View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower
1 Queen, Mobility/Hearing Accessible 3X3 Shower
View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop level and view
Bunk beds - 1 Twin over 1 Queen, Rooftop level and view
View all photos for Bunk beds - 1 Twin bed over 1 Queen bed
Bunk beds - 1 Twin bed over 1 Queen bed
View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level
Flex Room, 1 Queen Wall Bed, Rooftop Level
View all photos for 1 Queen Accesible 3X3SH Rooftop level and View.
1 Queen Accesible 3X3SH Rooftop level and View.
Room, 1 Queen Bed
View all photos for Flex Room with 1 Queen Wall Bed
Flex Room with 1 Queen Wall Bed
View all photos for Room, 1 Queen Bed
Room, 1 Queen Bed
View all photos for Room, 1 Queen Bed
Room, 1 Queen Bed
View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level
Bunk beds - 1 Twin over 1 Queen, Rooftop Level
View all photos for Flex, 1 Queen Wall Bed Rooftop Level and View
Flex, 1 Queen Wall Bed Rooftop Level and View
View all photos for 1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View
1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View
View all photos for 1 Queen bed Rooftop Level
1 Queen bed Rooftop Level
About this area
What's nearby
- Heart of Tulum
- Tulum Mayan Ruins - 38 min walk
- Tulum National Park - 1 min drive
- Las Palmas Public Beach - 8 min drive
- Tulum Beach - 10 min drive
- Playa Paraiso - 10 min drive
- Gran Cenote - 5 min drive
- Sian Ka'an Biosphere Reserve - 11 min drive
- Soliman Bay - 21 min drive
- Xel-Há Park - 15 min drive
- Dos Ojos Cenote - 22 min drive
Getting around
Restaurants
- Taqueria Honorio - 19 min walk
- Co.Conamor Restaurante - 10 min walk
- Kay Nah - 20 min walk
- Los Tacos de Canasta - 18 min walk
- La Gloria de Don Pepe - 3 min drive
About this property
Motto by Hilton Tulum
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Social distancing
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 115 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- Pets allowed (dogs only, 2 total, up to 22 lb per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Secured covered on-site self-parking (MXN 417.60 per day)
- Wheelchair-accessible parking and van parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
- 2 restaurants
- 2 bars/lounges
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Private dining
- Snack bar/deli
What to do
- Beach nearby
- Access to nearby outdoor pool
- Bike rentals nearby
- Ecotours nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba-diving nearby
- Scooter/moped hire nearby
Working away
- Co-working spaces
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Bike hire
- Pool cabanas (surcharge)
- Pool loungers
- Romance packages
Facilities
- 1 building/tower
- Built in 2022
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- Communal living room
- Fitness centre
- 2 outdoor pools
- Art gallery on-site
- Designer shops on-site
- Shopping centre on-site
- Bike parking
- Spa services
Accessibility
- Braille/raised signage
- Lift
- Lift door width (centimetres): 150
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- 1 on-site accessible parking spaces
- Assistive listening devices available
- Wheelchair-accessible public bathroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (centimetres): 100
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Front entrance ramp
- Wheelchairs available on site
- Closed-captioned TV
- Well-lit path to entrance
- Step-free path to entrance
Room amenities
Be entertained
- 55-inch Smart TV
- Premium digital channels
Home comfort
- Air conditioning
- Minibar
- Iron/ironing board (on request)
Sleep well
- Blackout curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Rainfall shower heads
- Shower only
- Soap and shampoo
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
Food and drink
- Champagne service
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Mobile key entry
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- Destination fee: MXN 406.00 per accommodation, per night
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 500 per person
Pets
- Service animals exempt from fees
- Pet deposit: MXN 5000 per stay
- Pets are allowed for an extra charge of MXN 787.50 per pet, per day
Parking
- Covered self-parking costs MXN 417.60 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and CleanStay (Hilton) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum
Frequently asked questions
Reviews
8.2
Very good
9.2/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness