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DoubleTree by Hilton London Kensington

Photo gallery for DoubleTree by Hilton London Kensington

Asian cuisine
Studio, 1 Queen Bed, Terrace | Terrace/patio
Studio, 1 Queen Bed, Terrace | View from room
Suite, 2 Double Beds (Duplex) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of DoubleTree by Hilton London Kensington

DoubleTree by Hilton London Kensington

4.0 star property
4-star beachfront hotel with restaurant, near Natural History Museum

7.8/10 Good

1,021 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Connecting rooms available
  • Bar
The price is S$209
Price available on 12/02/2023
Map
100 Cromwell Road, London, England, SW7 4ER

Room options

About this area

What's nearby

  • In London City Centre
  • Natural History Museum - 6 min walk
  • Hyde Park - 16 min walk
  • Westfield London Shopping Centre - 39 min walk
  • Oxford Street - 39 min walk
  • Marble Arch - 40 min walk
  • Buckingham Palace - 40 min walk
  • Royal Albert Hall - 2 min drive
  • Harrods - 2 min drive
  • Thames River - 9 min drive
  • Leicester Square - 14 min drive

Getting around

  • Heathrow Airport (LHR) - 33 min drive
  • London (LTN-Luton) - 44 min drive
  • London (LCY-London City) - 49 min drive
  • Gatwick Airport (LGW) - 83 min drive
  • West Brompton Underground Station - 18 min walk
  • Kensington (Olympia) Station - 27 min walk
  • Kensington (Olympia) Underground Station - 28 min walk
  • Gloucester Road Underground Station - 1 min walk
  • South Kensington Underground Station - 10 min walk
  • Earl's Court Station - 11 min walk

Restaurants

  • Four Winters - 2 min walk
  • Bombay Brasserie - 2 min walk
  • Thai Taste - 3 min walk
  • Nando's - 3 min walk
  • Caffè Nero - 3 min walk

About this property

DoubleTree by Hilton London Kensington

When you stay at DoubleTree by Hilton London Kensington, you'll be a short five-minute drive from Hyde Park and Natural History Museum. Guests can visit the fitness centre for a workout or grab a bite to eat at Umami, which serves Asian cuisine. This upmarket hotel also features a beach bar, a sauna and a terrace. The helpful staff and family-friendly amenities get great marks from fellow travellers. The property is only a short walk to public transportation: Gloucester Road Underground Station is steps away and South Kensington Underground Station is 10 minutes.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Irish, Italian, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 163 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Bed rails
  • Stair gate

What to do

  • On the beach

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Italian
  • Irish
  • Portuguese
  • Spanish
  • Thai

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Umami – This restaurant specialises in Asian cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 17.95 per person

Children & extra beds

  • Rollaway beds are available for GBP 35.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

Does DoubleTree by Hilton London Kensington offer free cancellation for a full refund?
Yes, DoubleTree by Hilton London Kensington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton London Kensington?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kensington on 12 February 2023 start from S$209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton London Kensington?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton London Kensington?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton London Kensington?
Sorry, there's no on-site parking at DoubleTree by Hilton London Kensington.
What are the check-in and check-out times at DoubleTree by Hilton London Kensington?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton London Kensington and nearby?
DoubleTree by Hilton London Kensington has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near DoubleTree by Hilton London Kensington?
Yes, Umami offers Asian cuisine. Nearby restaurants include Nando's (3-min walk), Caffè Nero (3-min walk) and Bugis Street Brasserie (4-min walk).
What's the area around DoubleTree by Hilton London Kensington like?
DoubleTree by Hilton London Kensington is in London City Centre, a short 1-minute walk from Gloucester Road Underground Station and 16 minutes' walk from Hyde Park. Travellers say that the hotel is in a great location.

Reviews

7.8

Good

8.2/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

4/10 Fair

Richard, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mukudzeyi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable
Very comfortable beds. Well located. Staff very friendly and ready to resolve any issues!
Stacey, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location / good value breakfast and great staff
Nadine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lovely room, and staff were really friendly and helpful. But the room was very warm and there was no way of turning it down. The sofa bed had not been prepared for our stay on arrival.
Lydia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The Wi-Fi didn’t work in our room and wasn’t a surprise to the staff when we said and the air conditioning doesn’t work either also when mentioned staff knew this was the situation
Lisa, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Mrs S V, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amelia, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Poor customer service and even worse rooms
I don’t even know where to start with this hotel! Our 2nd time staying here and will not be returning! Rooms advertised as delux were more budget! 35 minute wait to check in! Dark, dingy and 1st room we had smelt of urine. Traps for carpet mites and half eaten carpets. No bottled water in rooms as advertised. No toilet roll on 2nd night and had to wait over an hour for some to be brought to our room as we weren’t allowed to be given some at reception to take back. Exposed carpet grippers in rooms. Dusty and dirty in bathroom
Victoria, 2-night family trip
Verified Hotels.com guest review