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Centara Hotel Hat Yai

Photo gallery for Centara Hotel Hat Yai

Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Centara Hotel Hat Yai

UNESCO Sustainable Travel Pledge

Centara Hotel Hat Yai

4.0 star property
4-star Hat Yai hotel with full-service spa, connected to a shopping centre

8.2/10 Very good

808 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$68
Price available on 06/04/2023
Map
3 Sanehanusorn Road, Hat Yai, Songkhla, 90110

Guests rated this location 8.9/10 - Excellent

Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business centre
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Hat Yai
  • Lee Garden Plaza - 1 min drive

Getting around

  • Hat Yai (HDY-Hat Yai Intl.) - 24 min drive
  • Hat Yai Railway Station - 9 min walk
  • Bang Klam Station - 34 min drive
  • Khuan Niang Station - 36 min drive

Restaurants

  • ร้านข้าวต้ม นายยาว - 1 min walk
  • ร้านก๋วยเตี๋ยวมะระ เจ้าเก่า - 1 min walk
  • เรือนจำนมสด - 1 min walk
  • Betong Chicken Rice - 2 min walk
  • คอหนังแต่เตี้ยม - 2 min walk
Map

About this property

Centara Hotel Hat Yai

Located near a train station, Centara Hotel Hat Yai is a great choice for a stay in Hat Yai. Guests can visit the spa to be pampered with Thai massages, facials or body treatments, and Ginger, one of 2 restaurants, serves Asian cuisine and is open for lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a health club. Fellow travellers like the helpful staff and central location.

Languages

Chinese (Mandarin), English, Malay, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 246 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Local artist showcase
  • No plastic drinking straws

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay
  • Thai

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Cense by Spa Cenvaree has 6 treatment rooms, including rooms for couples. Services include Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Ginger – This restaurant specialises in Asian cuisine and serves lunch and dinner.
Saneha Cafe – This restaurant specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 225 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1177.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Centara Hat Yai
Centara Hat Yai Hotel
Centara Hotel Hat Yai
Hat Yai Centara
Hat Yai Centara Hotel
Hotel Centara
Hotel Centara Hat Yai
Hat Yai Novotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai

Frequently asked questions

Does Centara Hotel Hat Yai offer free cancellation for a full refund?
Yes, Centara Hotel Hat Yai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Centara Hotel Hat Yai?
As of 25 March 2023, prices found for a 1-night stay for 2 adults at Centara Hotel Hat Yai on 6 April 2023 start from S$68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Centara Hotel Hat Yai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Centara Hotel Hat Yai?
Yes, there's an outdoor pool.
Are pets allowed at Centara Hotel Hat Yai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Centara Hotel Hat Yai?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Centara Hotel Hat Yai?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Centara Hotel Hat Yai and nearby?
Centara Hotel Hat Yai has a spa and an outdoor pool, as well as a health club.
Are there restaurants at or near Centara Hotel Hat Yai?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
What's the area around Centara Hotel Hat Yai like?
Centara Hotel Hat Yai is in Downtown Hat Yai, a short 9-minute walk from Hat Yai Railway Station and 6 minutes' walk from Lee Garden Plaza. Travellers say that the area is central and good for shopping.

Reviews

8.2

Very good

8.1/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay
Customers services superb, friendly from front desk to restaurant to house keeping and room services team. On the room side, quite spacious but layout of the toilet was a bit weird. Toilet should changed as it is the same type as i visited Hstyai 30 years ago. There are some furniture moving sound in the morning. My thought said senior age guest were moving the chair a lot and Housekeeping should make up room gently. Lift lobby at 10th flr were very cold but acceptable. Tv program said got astro sport but not really. Breakfasts were less interesting.
Tan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Choon Seng, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

good hotel surrounded by night markets
it's a very good hotel in the center of the city surrounded by night markets on the weekend. Breakfast was really good, but on Saturday morning was very busy and the staff, especially on eggs and rotis, had a difficult time keeping up. The Hokkaido Milk Buns are amazing! Reception staff are great!
Jonathan D, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Arthur, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tan Peng Wah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Location is fantastic. Other than that, it's an old hotel that needs refurbishing. The toilets are old the some tiles are cracked. You will choose here just because of the street food just downstairs and convenience.
Verified Expedia guest review

10/10 Exceptional

The excellent and wonderful staff plays absolutely for a hotel that wants to be successful. And Centara most definitely has all that ! 👍👍👍
ENK KHIM, 3-night romance trip
Verified Expedia guest review

4/10 Fair

CHUA, 4-night family trip
Verified Expedia guest review

4/10 Fair

Toilet flashing was bad n the shower 🚿🚿🚿 water was too small n the hot cold water change suddenly.
Cheng Hai, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good hotel great service
Kamonrat, 3-night family trip
Verified Expedia guest review