Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
Kuala Lumpur International Airport (KUL) - 48 min drive
Kuala Lumpur Sultan Ismail Station - 6 min walk
Kuala Lumpur Bank NeStation KTM Komuter Station - 15 min walk
Kuala Lumpur Titiwangsa Station - 19 min walk
Medan Tuanku Station - 8 min walk
Chow Kit Station - 10 min walk
PWTC Station - 10 min walk
Restaurants
Restoran Kudu Bin Abdul - 3 min walk
Restoran Mohd. Yaseen Nasi Kandar - 2 min walk
Restoran Mungo Jerry Bak Kut Teh - 2 min walk
Little Rara Thai Boat Noodle - 3 min walk
Nasi Kapau : Masakan Minang - 3 min walk
About this property
Hotel Grand Continental Kuala Lumpur
At Hotel Grand Continental Kuala Lumpur, you'll be a short five-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can visit the fitness centre for a workout or grab a bite to eat at Marble Arch Coffee House, which serves international cuisine. Other highlights include 2 coffee shops/cafes, an outdoor pool and a children's pool. Public transportation is only a short walk: Medan Tuanku Station is 8 minutes and Chow Kit Station is 10 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
309 rooms
Arranged over 27 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (MYR 20 per day)
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
2 coffee shops
Restaurant
24-hour room service
Travelling with children
Children's pool
Working away
Business centre
Meeting room
Conference space (8159 square feet)
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Marble Arch Coffee House – This restaurant specialises in international cuisine.
Side Walk Cafe – On-site café.
Fees & policies
Refundable deposits
Deposit: MYR 150.00 per stay
Children & extra beds
Rollaway beds are available for MYR 70.0 per night
Parking
Self-parking costs MYR 20 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Grand Continental
Grand Continental Kuala Lumpur
Hotel Grand Continental
Hotel Grand Continental Kuala Lumpur
Kuala Lumpur Grand Continental Hotel
Grand Continental Hotel
Grand Continental Hotel
Frequently asked questions
Does Hotel Grand Continental Kuala Lumpur offer free cancellation for a full refund?
Yes, Hotel Grand Continental Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Grand Continental Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Grand Continental Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Grand Continental Kuala Lumpur?
Yes. Self-parking costs MYR 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Grand Continental Kuala Lumpur?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Grand Continental Kuala Lumpur and nearby?
Hotel Grand Continental Kuala Lumpur has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Grand Continental Kuala Lumpur?
Yes, Marble Arch Coffee House offers international cuisine.
What's the area around Hotel Grand Continental Kuala Lumpur like?
Hotel Grand Continental Kuala Lumpur is in Chow Kit, a short 8-minute walk from Medan Tuanku Station and 13 minutes' walk from World Trade Centre Kuala Lumpur.
Hotel Grand Continental Kuala Lumpur Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2023
Martha
Martha, 1-night trip
Verified Expedia guest review
4/10 Fair
20 September 2023
Bad location, food cold, leaking toilet
William
William, 3-night romance trip
Verified Wotif guest review
6/10 Good
12 September 2023
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2023
Good and safe
Govindan
Govindan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 January 2020
awesome
Amazing hotel. Hotel might be old but the room was comfortable and awesome.. the buffet breakfast is awesome.. loving it
Khaveenraj
Khaveenraj, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2019
Perfect
MOHD SAIFUDIN
MOHD SAIFUDIN, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2019
Fatin
Fatin, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
21 April 2019
No hot water in the bathroom. Dining room & breakfast are very poor compared to hotel star rating.
AZAM
AZAM, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 December 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
26 December 2018
Verified traveller
1-night trip
Verified Orbitz guest review
4/10 Fair
24 December 2018
Not So Grand Continental Hotel.
I am a frequent visitor to the hotel. The standard of service is dropping drastically. Before this stay last month when we stayed in the same hotel, my son's room was not done at all even reminding the housekeeping. Not enough towels and toiletries in the toilet. Always have to call the room service to top up. During my recent stay this month, once upon checking in , I found that my safe deposit box in the he room was not working. Even after reporting to the housekeeping nothing was done for next four days. I had to keep my valuables in relation room. Again the same problems of not enough time of towels, toiletries and coffee tea making items. We stayed for 3 nights and 4 days. One of relative need to validate his card access everyday. Otherwise he can't enter in to his room. During my next trip I will reconsider the and might not book the same hotel. Furthermore I will not recommend this hotel to my friends and relatives. The buffet breakfast is below average and the variety of food getting lesser.
Mohamed Ikbar
Mohamed Ikbar, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2018
The hotel is in renovation stage. Looks like we got the room which renovated.
+ Room has good space
+ Nice swimming pool
+ Has bathup
+ Breakfast so so
+ Free parking
- access from parking building to the hotel not nice
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
12 December 2018
Bear to shops and malls
Fiedah
Fiedah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 November 2018
Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly
Verified traveller
3-night family trip
Verified Hotels.com guest review
2/10 Poor
12 November 2018
The hotel staff checked me out when I was not in the hotel. There was a mistake in booking. I was supposed to stay for another day.
They packed my luggage and did not pack all my belongings in my luggage. 2 out of 5 missing items reported missing by me were eventually returned to me, but 3 of my items remained lost.
They reported that I checked out but I did not. Otherwise, how could the key-card still be with me? Be careful with your items.
When you were mistaken to have checked out, your belongings would be packed by the staff when you were not in the room. It's an opportunity time for your belongings to go missing because culprits are under the impression that when you return to the hotel to collect your luggage, you probably have no time to open your luggage and check all your items because you will be rushing off to the airport.
I had a very stressful stay and the hotel staff's attitude was not right. My 3 items are still missing. They said that they can't find it.
Disappointed
Disappointed, 1-night trip
Verified Expedia guest review
8/10 Very good
7 November 2018
Patrick
Patrick, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 September 2018
hotel is under renovation...karpet, toilet, room all new...worth wit d price
topex
topex, 1-night trip
Verified Expedia guest review
4/10 Fair
19 June 2018
Needs improvement
Pros:
Room was huge and looked clean enough.
Area surrounding the hotel appeared to be safe.
Cons:
Had difficulties getting the keycard to work at the lifts. Other guests had this problem too based on conversations with those we shared the lifts with.
Room was very dated. It looked like we were transported to the 70s.
Limited number of power outlets in the room.
Wifi signal in the room was so weak we decided not to use it.
TV had only 6 or so channels, none of which was in English.
There was no mat for the bathroom floor so the floor outside the shower area would also get wet.
Breakfast was 80% Indian cuisine - need more variety to cater to other guests.
Dining room could use a bit more cleaning. It also looked cramped with the way the tables were arranged (maybe they wanted the area to fit more tables).
Location is about 10 minutes' walk away from the nearest MRT station.
Gladys
Gladys, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2018
Nice hotel
Near to sogo and other shopping places and can avoid traffic jem
ayu
ayu, 1-night trip
Verified Expedia guest review
6/10 Good
10 April 2018
Great staff
I stayed there for two nights and at my departure time I asked staff too book me a taxi,they tried for an hour and half then we realised there was a marathon in the town and all the roads to the hotel is blocked. Staff helped me to find my way to the airport by public transport.
Sahel
Sahel, 2-night trip
Verified Expedia guest review
8/10 Very good
8 December 2017
MAIMUNAH
MAIMUNAH, 1-night family trip
Verified Hotels.com guest review
6/10 Good
24 November 2017
Aircond in the room not function well.
Lift from basement parking not conecting to the level my room.must use lift from lobby area.maybe lift under construction.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
18 November 2017
Overall
Nice location safe and good for a walk around Georgetown bay.
But dated in the rooms and was not at all clean.
Lee
Lee, 2-night trip
Verified Expedia guest review
4/10 Fair
3 October 2017
Dissatisfied
Gloss pic online but quite dissapointing. Over priced for nothing.
1. The ceiling of the room was in poor condition
2. The bathroom towels are worn out. It needs to throw out asap.
3. Front staff that checked us in deceived us
4. Telephone in room not working
5. Tiny room
6. Internet connection was very poor
7. Horrible breakfast only Indian food
Booked 4 night, had to check out after one night to find a better place.
Overall the mgt needs to setup and run the hotel very well.
Halle
Halle, 4-night trip
Verified Wotif guest review
4/10 Fair
2 October 2017
Give this hotel
I went for Malaysia F1 and decide to stay in KL. The location is quite difficult to find if you do not have a GPS. The name of the Hotel is reversed against the GPS convention which I have to figure why GPS cannot find the hotel. Hotel did not follow the email for booking and I have to wait for half an hour for them to find and arrange my room.
Free Buffet Breakfast but not good enough for a 'Hotel standard'.
The good parts are the hotel environment and room is clean and quiet.