Guests
All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Westin Kuala Lumpur

Luxury hotel with 3 restaurants, near Pavilion Kuala Lumpur

  • Free WiFi in lobby
From
S$114

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  • The Westin Kuala Lumpur
  • The Westin Kuala Lumpur
  • Pool
  • Living Area
  • The Westin Kuala Lumpur
The Westin Kuala Lumpur. Image 1 of 67.
1 / 67The Westin Kuala Lumpur
199, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia
8.6.Fabulous.
  • Was there during e first restriction order fr 16-19th March. E staffs as always were very…

    Mar 15, 2020

  • Great location and hotel amenities. Friendly staffs. Will definitely choose to stay at…

    Mar 13, 2020

See all 493 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Dining options
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 443 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 20 min walk
  • Pavilion Kuala Lumpur - 4 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petaling Street - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Twin Beds, Non Smoking
  • Premium Room, 1 King Bed, City View
  • Club Room, 1 King Bed
  • Club Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed
  • Room, 2 Twin Beds, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Club Suite, 2 Bedrooms, Non Smoking
  • Westin, Executive Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 Bedroom, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 20 min walk
  • Pavilion Kuala Lumpur - 4 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petaling Street - 29 min walk
  • Starhill Gallery - 2 min walk
  • Lot 10 Shopping Centre - 5 min walk
  • Changkat Bukit Bintang - 7 min walk
  • Sungei Wang Plaza - 9 min walk
  • Jalan Alor - 10 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Bukit Bintang Station - 7 min walk
  • Raja Chulan Station - 10 min walk
  • Imbi Station - 13 min walk
map
See on map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia

At a glance

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 3:00 PM-4:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Covered onsite self parking (MYR 5 per day)
  • Onsite valet parking (MYR 40 per day)
  • Wheelchair-accessible parking and van parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Fitness classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Conference space size (feet) - 5554
  • Conference space size (meters) - 516
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Arabic
  • Chinese
  • English
  • French
  • Japanese
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Living Room - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Splash - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

443 Bar Lounge - This lobby lounge specializes in international cuisine and serves dinner only. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable depositPay at property

  • Deposit: MYR 200 per night

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 80 for adults and MYR 44 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for MYR 40.0 per day

ParkingPay at property

  • Covered self parking costs MYR 5 per day
  • Valet parking costs MYR 40 per day

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 5:00 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Kuala Lumpur Westin
  • Westin Hotel Kuala Lumpur
  • Westin Kuala Lumpur
  • Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Hotel Kuala Lumpur
  • The Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Kuala Lumpur
  • The Westin Kuala Lumpur Hotel Kuala Lumpur

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Westin Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 40 per day.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 5:00 AM to midnight.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 4:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Dolly Dim Sum (3-min walk), Newens Tea House (3-min walk), and Shanghai Restaurant (3-min walk).
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    My only complaint is my room’s shower heater. It doesn’t quite heat up, not even to lukewarm. I had mentioned it to the staff after my first night and they said they’d look (and i think they did) but it wasn’t resolved.

    Marie, 3 night trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The service was really good. The staff were very polite and helpful. The room was spacious and clean.

    2 night family trip, Feb 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good

    Hotel looks a little dated compared to JW Marriott just beside it. Check-in is a little slow but it was nice to get upgraded to a high floor. Shower cubicle is small! Clean rooms and overall good stay.

    3 night business trip, Jan 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Westin KL

    Slow check-in. Window ceiling not as tight as what it should be...particularly if you're on the 20th floor.

    2 night business trip, Jan 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Heavenly beds

    Those westin beds are just perfect

    Joyce, 1 night business trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The toilet is a bit rundown but lication and staffs were amazing

    3 night family trip, Dec 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    Below expectations

    We stay at the club but the services was way disappointed. No clear explanation at the check in. Newbie serving at the club and we have to walk over to the counter to order our own beverage. Limited finger food and drinks available. Only good thing is their comfortable bed.

    Sherlyn, 2 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    All positive especially location.

    Khadijah, 3 night trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Check in was good, didnt have to wait so long to be attended by the staff. Very satisfied during check in, got all the special request I requested for. Was charged twice for breakfast. During check out, paid for everything, staff did not spot the double charge. Few minutes after leaving the hotel, decided to return to hotel (back to the same staff) ask for price breakdown and explanation. She checked and refunded half the amount but staff did not apologise.

    2 night family trip, Dec 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    As usual good service. Good housekeeping too.

    2 night family trip, Dec 13, 2019

    Verified Hotels.com guest review

See all 493 reviews