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The Westin Kuala Lumpur

Photo gallery for The Westin Kuala Lumpur

Property amenity
Outdoor pool, open 5:00 AM to midnight, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Club Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Club Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of The Westin Kuala Lumpur

The Westin Kuala Lumpur

5.0 star property
Luxury hotel with outdoor pool, near Pavilion Kuala Lumpur

8.4/10 Very good

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is S$142
Price available on 09/12/2022
Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Business centre
  • 20 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 1 min walk
  • Berjaya Times Square - 11 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Petronas Twin Towers - 18 min walk
  • Petaling Street - 11 min drive
  • Kuala Lumpur Tower - 10 min drive
  • Merdeka Square - 11 min drive
  • Kuala Lumpur Sentral - 11 min drive
  • Mid Valley Megamall - 16 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur International Airport (KUL) - 53 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Bukit Bintang Station - 6 min walk
  • Raja Chulan Station - 10 min walk
  • Imbi Station - 13 min walk

Restaurants

  • Hokkaido Ramen Santouka - 2 min walk
  • Tokyo Teppan - 2 min walk
  • Madam Kwan - 3 min walk
  • Celadon - 3 min walk
  • Food Republic - 3 min walk

About this property

The Westin Kuala Lumpur

The Westin Kuala Lumpur offers a great location, putting you within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Living Room, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness centre and a fitness centre. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Bukit Bintang Station is 6 minutes and Raja Chulan Station is 10 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 443 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 4:30 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Covered on-site self-parking (MYR 5 per day)
  • On-site valet parking (MYR 40 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • Fitness classes
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 20 meeting rooms
  • Computer station
  • Conference space (5554 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Piano
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Malay

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Living Room – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Splash – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
443 Bar Lounge – This lobby lounge specialises in international cuisine and only serves dinner. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 88 for adults and MYR 44 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 150 per day

Parking

  • Covered self-parking costs MYR 5 per day
  • Valet parking costs MYR 40 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does The Westin Kuala Lumpur offer free cancellation for a full refund?
Yes, The Westin Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Kuala Lumpur?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at The Westin Kuala Lumpur on 9 December 2022 start from S$142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Kuala Lumpur?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 5:00 AM to midnight.
Are pets allowed at The Westin Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Westin Kuala Lumpur?
Yes. Self-parking costs MYR 5 per day. Valet parking costs MYR 40 per day.
What are the check-in and check-out times at The Westin Kuala Lumpur?
You can check in from 3:00 PM - 4:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at The Westin Kuala Lumpur and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area. The Westin Kuala Lumpur also has a garden.
Are there restaurants at or near The Westin Kuala Lumpur?
Yes, The Living Room offers international cuisine. Nearby restaurants include Dolly Dim Sum (3-min walk), Newens Tea House (3-min walk) and Qba Latin Bar & Grill (3-min walk).
What's the area around The Westin Kuala Lumpur like?
The Westin Kuala Lumpur is in Kuala Lumpur City Centre, a short 6-minute walk from Bukit Bintang Station and 11 minutes' walk from Berjaya Times Square. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Chan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing stay
The breakfast was disappointing. Quality of food was lacking and the variety for hot cooked food was not great. It seemed that there was not much consideration being put in during planning of the food variety. In addition, we stayed three days in total. The first two nights were quite bad as the room wasn't cold at all. Only on the third day, the temperature was so warm until we had to call the technician. The response was fast and he quickly realised the problem was due to a dirty filter. It didn't seem that there was good maintenance of the air conditioning for the hotel. I have to commend the technician for his speed and pleasant customer service level. In the end, he removed the filter and tweaked some settings so that we got some cool air into the room. My sinus allergy got worse after the first night - could be due to the dusty filter. There was some light renovation outside the hotel but as it was over the long weekend, there was no activity. However, there was no proper safety management as the place was not cordoned off. There was a tube sticking out from the ground which could trip passerbys if they aren't taking note as the lighting condition was not ideal. Will have to think twice before staying here again.
Cherrie, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

2-night business trip
Verified Hotels.com guest review

4/10 Fair

Check in need improvement
Bad service in the check in
1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Suhaib, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice staff n rooms
Mohammad, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay
CHEE, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were helpful & fabulous. Every request catered for. Location was convenient, close to all the malls. Hard to fault anything.
Marissa, 3-night family trip
Verified Expedia guest review