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Pullman Kuala Lumpur City Centre Hotel & Residences

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Exterior
Gazebo
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Pullman Kuala Lumpur City Centre Hotel & Residences

Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Luxury hotel with spa, near Pavilion Kuala Lumpur
8.2 out of 10 Very good
8.2/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 5 min walk
  • KLCC Park - 11 min walk
  • Suria KLCC Shopping Centre - 12 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 19 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Jalan Alor - 4 min drive
  • Petaling Street - 3 min drive
  • Merdeka Square - 4 min drive
  • World Trade Centre Kuala Lumpur - 6 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Conlay MRT Station - 6 min walk
  • Raja Chulan Station - 7 min walk
  • Bukit Bintang Station - 10 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • KyoChon 1991 - 2 min walk
  • Grand Imperial Restaurant - 2 min walk
  • Altitude @ Banyan Tree Kuala Lumpur - 2 min walk
  • Sedap Restaurant - 1 min walk
  • The Fish Bowl - 2 min walk
Map

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Putting you in a great location, within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park, Pullman Kuala Lumpur City Centre Hotel & Residences offers an airport shuttle (available 24 hours) for MYR 300 per vehicle one way. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Sedap, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the local sightseeing and comfortable guest rooms. The property is only a short walk to public transportation: Conlay MRT Station is 6 minutes and Raja Chulan Station is 7 minutes.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 607 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 30 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sedap – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Red – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Enju – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Blu Bar – On-site bar. Open daily.
Terrace Poolside Grill – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200.00 per night

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately MYR 65.00 for adults and MYR 32.50 for children
  • Airport shuttle service is offered for an extra charge of MYR 300 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge

Parking

  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

Does Pullman Kuala Lumpur City Centre Hotel & Residences offer free cancellation for a full refund?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pullman Kuala Lumpur City Centre Hotel & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pullman Kuala Lumpur City Centre Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, there's free self parking.
Is an airport shuttle service offered by Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, an airport shuttle is available. The charge is MYR 300 per vehicle one way.
What are the check-in and check-out times at Pullman Kuala Lumpur City Centre Hotel & Residences?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Pullman Kuala Lumpur City Centre Hotel & Residences and nearby?
Pullman Kuala Lumpur City Centre Hotel & Residences has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre, an arcade and a garden.
Are there restaurants at or near Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Pullman Kuala Lumpur City Centre Hotel & Residences like?
Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur City Centre, a short 6-minute walk from Conlay MRT Station and 15 minutes' walk from Petronas Twin Towers. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Kong, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time and definitely not the last time
It was my first time staying in Pullman hotel. I had an amazing and fuss free stay in the hotel. Breakfast was great, many selections. Hotel staffs are friendly and helpful. I would like to thank Aida for helping me with my check-in request. Appreciate it.
Haslindah, 2-night trip
Verified Hotels.com guest review

6/10 Good

Anne, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Besides excellent location everything else was avg
Facilities a bit run down. Room ran out of tissue without any replenishments.
Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staffs
Great Staffs , able to solve our problem immediately.
Lum, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great hotel
Everything good. Except the water mixer was not working. No cool water in shower and basin tap
1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing stay
This hotel is always overcrowded, hence the cleanliness and services is compromised. This my second stay in less than 6 months, ealier in Oct 2022 where I was celebrating my birthday. The hotel had emailed me saying they will give me a slice of complimentary cake but it never came. It was OK since it was my first time at Pullman KLCC and I didnt want to spoil my birthday weekend. This time around I was truly disappointed. The bed was uncomfortable, the comforter is nothing but a mere piece of cloth, the insert was so thin. The pillows looked fluffy but once you lie down it all became flat. The toiletries were replenished for one person and we were too tired to ask for more when we got back to the hotel. Breakfast was plenty but quality is not there. Most of the dishes tasted bland.
Rozinah, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Abdul Kalam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

good place to stay over.
Overall it was always nice to be staying at Pullman. recommended for staying in KL.
Chin Huat, 3-night business trip
Verified Hotels.com guest review

6/10 Good

No hot water for shower
We stayed in a 2 bed rooms suite for 4 nights, room with old furniture, the showers in the bathroom without hot water, the breakfast is not much choices, hallway smells smoking, we don’t think to go back here again.
3-night trip
Verified Hotels.com guest review