2/10 Poor
18 January 2023
Run away as fast as you can
Worst place you can stay with your family.
Extremely dirty apartment. Stains and spots everywhere. Leaking faucets in the bathroom. Leaking under the sink in the kitchen. Dirty walls and insects growing behind doors. The worst experience I’ve ever had. Our planned visit was 6 nights at this Hotel. We arrived late and were jet lagged. We stayed the night, but couldn’t stay any longer. in morning we looked for a different place to stay. I spoke to the hotel. They called a manager. I asked the manager to refund the rest of the nights. I explained why we don’t want to stay. She agreed. And gave me her business card. She was nice. She said she will make sure that I will get refunded for the 5 nights that I will not be staying in the hotel. But I never got the refund. I got communication from Hotels.com. that the hotel refused to refund. I attached some pictures to my review. Now I regret I did not take more pictures. I was grossed out to what’s there. To the amount of stains and dirt on the furniture. I’m extremely disappointed.




Nayrouz
Nayrouz, 7-night family trip
Verified Hotels.com guest review