Guests
All properties in Petaling Jaya, Selangor, Malaysia

Sunway Pyramid Hotel

4-star hotel with restaurant, connected to the convention center, near Sunway Pyramid Mall

  • Free WiFi
From
S$81

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1 / 25Sunway Pyramid Hotel
Persiaran Lagoon, Petaling Jaya, 47500, Selangor, Malaysia
8.6.Fabulous.
  • There were inconsistencies in services rendered.

    Aug 9, 2020

  • Rooms were clean and comfortable. Breakfast spread was wide ranging. Overall good value.

    Mar 3, 2020

See all 299 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Dining options
Walkable
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Property highlights

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • Sunway Pyramid Mall - 6 min walk
    • Sunway Mentari Business Park - 10 min walk
    • University of Malaya - 7 mi / 11.2 km
    • Mid Valley Mega Mall - 8.3 mi / 13.4 km
    • Empire Shopping Gallery - 2.8 mi / 4.6 km
    • Paradigm Mall - 4.5 mi / 7.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 Bedroom
    • Deluxe Room, 1 Bedroom, Park View
    • Executive Room, 1 Bedroom, City View
    • Family Room, 1 Bedroom
    • Family Suite, 1 Bedroom, 2 Bathrooms
    • Standard Studio
    • Staycation - Deluxe Room

    What’s around

    Landmarks

    • Sunway Pyramid Mall - 6 min walk
    • Sunway Mentari Business Park - 10 min walk
    • University of Malaya - 7 mi / 11.2 km
    • Mid Valley Mega Mall - 8.3 mi / 13.4 km
    • Empire Shopping Gallery - 2.8 mi / 4.6 km
    • Paradigm Mall - 4.5 mi / 7.3 km
    • Glenmarie Golf and Country Club - 4.7 mi / 7.5 km
    • AEON MALL Shah Alam - 6.6 mi / 10.6 km
    • Shah Alam Stadium - 6.6 mi / 10.6 km
    • Menara Telekom - 7.4 mi / 11.8 km
    • The Starling Mall - 8.2 mi / 13.2 km

    Getting around

    • Kuala Lumpur International Airport (KUL) - 40 min drive
    • Subang (SZB-Sultan Abdul Aziz Shah) - 16 min drive
    • Kuala Lumpur Setia Jaya KTM Komuter Station - 20 min walk
    • SS 15 - 5 min drive
    • Kuala Lumpur Subang Jaya KTM Komuter Station - 6 min drive
    • Free area shuttle
    • Airport shuttle (surcharge)
    map
    See on map
    Persiaran Lagoon, Petaling Jaya, 47500, Selangor, Malaysia

    At a glance

    Hotel size

    • This hotel has 564 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide a record of full COVID-19 vaccination

    Special check-in instructions

    Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle from 7:00 AM to 11:30 PM*

    Parking

    • Onsite parking available only on request
    • Covered onsite self parking (MYR 12 per night; includes in/out privileges)
    • Onsite valet parking (MYR 24 per day)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Snack bar/deli
    • 24-hour room service

    Working away

    • Conference space
    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Year Built - 2004
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible path to lift

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • LED TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of MYR 54.80 for adults and MYR 26 for children (approximately)
    • Airport shuttle service is offered for an extra charge of MYR 170 per vehicle (roundtrip, Maximum occupancy 4)

    ParkingPay at property

    • Covered self parking costs MYR 12 per night with in/out privileges
    • Valet parking costs MYR 24 per day
    • Guests must contact this property in advance to reserve onsite parking

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    At check-in, guests must provide a record of full COVID-19 vaccination.

    COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

    Also known as

    • Sunway Pyramid Hotel Petaling Jaya
    • Sunway Pyramid Hotel Hotel
    • Sunway Pyramid Hotel Petaling Jaya
    • Sunway Pyramid Hotel Hotel Petaling Jaya
    • Sunway Pyramid Petaling Jaya
    • Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
    • Pyramid Hotel At Sunway Lagoon

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sunway Pyramid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self parking costs MYR 12 per night. Valet parking costs MYR 24 per day.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Brotzeit (3-min walk), Fong Lye Taiwan Restaurant (3-min walk), and Tony Roma's (4-min walk).
    • Yes, an airport shuttle is available from 7:00 AM to 11:30 PM on request. The charge is MYR 170 per vehicle roundtrip.
    8.6.Fabulous.
    • 6.0.Good

      Okay stay. Beds could of been bigger for families

      Amy, 2 night family trip, Dec 29, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Awesome

      1 night trip, Dec 22, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Really awesome stay. Will come back again if possible!

      Minyi, 3 night family trip, Dec 9, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      I liked that the servicing was very fast but the breakfast is the same everyday and for people that go for longer stays will be tired of eating the same food everyday. The food should be changed every two days. I am also not pleased about the front desk as I was made to wait for almost three whole hours just for a pair of connecting rooms! They kept changing their mind on what for to be given to us, I am really not happy about my experience in Petalling Jaya.

      4 night family trip, Dec 3, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Value of money hotel

      A better than average hotel that's clean. Conencted to the Sunway mall makes, it is convenient. Will recommend.

      2 night trip, Nov 28, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      The rooms are big, modern and clean. The hotel is attached to a really large mall and amusement park so there is no lack of activities or food options. The buffet breakfast has an excellent spread although it is a short walk away. It has middle eastern options which is not commonly found. The only thing about the hotel is the confusing car park. The complimentary parking is only valid for the hotel parking at B1 and B2. I entered from the same entrance twice but ended up in the mall parking on the second try. Can be difficult finding a lot too. Will definitely come back again. Prefer this destination to the big gambling resort on the top of a mountain.

      Aerosignal, 1 night family trip, Nov 25, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Inconvenience.

      The deluxe room with park view does not have a work table and office chair. Used the coffee table for my laptop and it was uncomfortable working from that level. The cafe for breakfast is located in another building and is quite far away from the Sunway Pyramid hotel. Have to walk quite a distance and need to take the elevator twice in order to reach the cafe.

      GUAN HUAT, 2 night family trip, Nov 23, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Super value for money for it's prime location. Connected to the Sunway Pyramid Mall. Hotel is new and clean with ample amenities. Walking to the Sunway resort for breakfast and swimming pool is a bit of a hassle but i would say worth it for the money saved. Room service is timely and polite and gave free welcome fruits/drinks. Check-in/Check-out reception service needs a tad of improvement. Signage is not clear and may end up queuing for wrong service then need to re-queue again. Overall will visit again! Inter-connecting room is perfect for family trips.

      Joey, 4 night family trip, Nov 20, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Cleanliness and service staff friendly and approachable

      2 night family trip, Nov 18, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Just the pillow stinks..

      Maria elena, 3 night family trip, Nov 13, 2019

      Verified Hotels.com guest review

    See all 299 reviews