Guests
All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Grand Hyatt Kuala Lumpur

Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre

  • Free WiFi and free parking
From
S$170

Image gallery

  • Pool
  • Pool
  • Bathroom
  • Suite, 1 King Bed, Garden View - Bathroom
  • Pool
Pool. Image 1 of 78.
1 / 78Pool
12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia
9.2.Superb.
  • Superb service. Beautiful hotel!! I will like to extend my appreciation to 1 of the hotel…

    Dec 22, 2019

  • overall is great !

    Dec 20, 2019

See all 536 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe
Walkable
Dining options

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 411 guestrooms
    • Daily housekeeping
    • 3 restaurants and 2 bars/lounges
    • Full-service spa
    • 1 outdoor pool
    • Breakfast available

    For families

    • Free cribs/infant beds
    • Children's pool
    • In-room childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Separate bathtub and shower

    What’s around

    • In Kuala Lumpur City Centre
    • Kuala Lumpur Convention Centre - 2 min walk
    • Petronas Twin Towers - 8 min walk
    • Pavilion Kuala Lumpur - 9 min walk
    • Kuala Lumpur Tower - 19 min walk
    • Petaling Street - 32 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed (Tower View)
    • Room, 1 King Bed (Tower View)
    • Room, 2 Twin Beds (Tower View)
    • Club Room, 1 King Bed
    • Club Twin Room
    • Grand, Deluxe Room, 1 King Bed
    • Grand Room, 1 King Bed
    • Grand Twin Room
    • Room, 1 King Bed, Garden View
    • Grand Suite (Tower View)
    • Grand, Suite
    • Club Room, 1 King Bed (Tower View)
    • Club Twin Room (Tower View)
    • Suite (Diplomat)
    • Grand, Executive Suite

    What’s around

    Landmarks

    • In Kuala Lumpur City Centre
    • Kuala Lumpur Convention Centre - 2 min walk
    • Petronas Twin Towers - 8 min walk
    • Pavilion Kuala Lumpur - 9 min walk
    • Kuala Lumpur Tower - 19 min walk
    • Petaling Street - 32 min walk
    • Central Market - 33 min walk
    • Merdeka Square - 34 min walk
    • Thean Hou Temple - 3.8 mi / 6.2 km
    • Batu Caves - 9.1 mi / 14.7 km

    Getting around

    • Kuala Lumpur International Airport (KUL) - 44 min drive
    • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive
    • Kuala Lumpur Masjid Jamek Station - 3 min drive
    • Kuala Lumpur Pasar Seni Station - 4 min drive
    • Kuala Lumpur Sultan Ismail Station - 5 min drive
    • Raja Chulan Station - 8 min walk
    • KLCC Station - 11 min walk
    • Bukit Nanas Station - 14 min walk
    map
    See on map
    12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia

    At a glance

    Hotel size

    • This hotel has 411 rooms
    • This hotel is arranged over 39 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Onsite valet parking (MYR 25 per day)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • 2 bars/lounges
    • Poolside bar
    • 24-hour room service
    • Water dispenser

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Free pool cabanas
    • Fitness facilities
    • Steam room
    • Pool sun loungers
    • Sauna

    Working away

    • Business center
    • Number of meeting rooms - 13
    • Conference space
    • Conference space size (feet) - 45370
    • Conference space size (meters) - 4215
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2012
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Height-adjustable showerhead
    • Grab bar - in bathtub
    • Accessible bathtub

    Languages Spoken

    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch LED TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

    THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

    Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of MYR 115 for adults and MYR 58 for children (approximately)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for MYR 100.0 per night

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs MYR 25 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 8:00 PM
    • Guests under 18 years old are not allowed in the spa
    • Children under 15 years old are not allowed in the fitness facility without adult supervision
    • Guests under 16 years old are not allowed in the fitness facility

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Grand Hyatt Kuala Lumpur
    • Grand Hyatt Kuala Lumpur Hotel
    • Kuala Lumpur Grand Hyatt
    • Hyatt Kuala Lumpur Hotel
    • Grand Hyatt Kuala Lumpur Hotel
    • Grand Hyatt Kuala Lumpur Kuala Lumpur
    • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Grand Hyatt Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views. The dining venue will be unavailable from October 25 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Tujo (3-min walk), Ten Japanese Fine Dining (4-min walk), and Sushi Oribe (4-min walk).
    • Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.
    9.2.Superb.
    • 8.0.Very good

      Specious room, excellent service

      Zhang, 1 night business trip, Dec 15, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Exceptionellt

      Taher, 1 night business trip, Dec 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Our stay has been absolutely perfect. Amazing hotel in a great location

      1 night romance trip, Nov 15, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent service. Unique that lobby was at 38 floor.

      3 night family trip, Nov 13, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Service is fast and smooth. Awesome.

      Hotel has fantastic view and shopping area is just nearby. Even though the reception counter is at higher floor, the lobby assistance is fast and alert towards our needs. Thank you for the excellent service

      Hajjah Rashida Mohd Zain, 1 night family trip, Oct 27, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I can still remember your smiles

      When I arrived, I didn't feel well. But, the crews made me feel at home by attending to my needs promptly. It was a relief to check-in fast right at the conceige. The robe the crews provided made me feel so much better. Offered me chocs to distress. The signature choc is so satisfying. The rooms are maintained pretty well. I love to go to the malls nearby just to eat, shop and spend time with my spouse. Hyatt's location is so accessible. I look forward to my next stay in Hyatt. To those who have involved, I remember your smiles :)

      Noor Hafidah, 3 night romance trip, Oct 26, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Clean n friendly staffs. Is my 2nd stay m. Will go again when I’m in KL

      2 night family trip, Oct 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      38th floor restaurant. Facing Twin Tower directly. Clean n Good Services. Staff are frenly

      2 night family trip, Oct 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Here for the 2nd time. No regrets at all. Will definitely choose this place whenever i visit KL

      3 night family trip, Oct 7, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay

      Great location (near KLCC, Pavilion etc) and fab rooms. Very spacious and comfortable rooms - always great staying at Hyatt properties.

      Melissa, 2 night romance trip, Sep 6, 2019

      Verified Hotels.com guest review

    See all 536 reviews