Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Grand Hyatt Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia

Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Superb service. Beautiful hotel!! I will like to extend my appreciation to 1 of the hotel…Dec 22, 2019
  • overall is great !Dec 20, 2019

Grand Hyatt Kuala Lumpur

More Info: 6823 2342

from S$133
  • Deluxe Room, 1 King Bed (Tower View)
  • Room, 1 King Bed (Tower View)
  • Room, 2 Twin Beds (Tower View)
  • Club Room, 1 King Bed
  • Club Twin Room
  • Grand, Deluxe Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Grand Twin Room
  • Room, 1 King Bed, Garden View
  • Club Room, 1 King Bed, Garden View
  • Grand Suite (Tower View)
  • Grand, Suite
  • Club Room, 1 King Bed (Tower View)
  • Club Twin Room (Tower View)
  • Suite (Diplomat)
  • Grand, Executive Suite
  • Club Room, 1 King Bed (Deluxe)
  • Club Deluxe Room, 1 King Bed (Tower View)
  • Suite, 1 King Bed, Garden View

What’s around Grand Hyatt Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 2 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 34 min walk
  • Central Market - 32 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 56 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 43 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur Station - 5 min drive
  • Raja Chulan Station - 8 min walk
  • KLCC Station - 11 min walk
  • Bukit Nanas Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite valet parking (MYR 25 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 45370
  • Conference space size (meters) - 4215
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Height-adjustable showerhead
  • Grab bar - in bathtub
  • Accessible bathtub
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Grand Hyatt Kuala Lumpur’s small print

Also known as

  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Kuala Lumpur Grand Hyatt
  • Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children under 15 years old are not allowed in the fitness facility without adult supervision.

    Guests under 16 years old are not allowed in the fitness facility.

    Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs MYR 25 per day

    Rollaway beds are available for MYR 100.0 per night

    Buffet breakfast is offered for an extra charge of MYR 108 for adults and MYR 54 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Grand Hyatt Kuala Lumpur

    • Does Grand Hyatt Kuala Lumpur offer free cancellation for a full refund?
      Yes, Grand Hyatt Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Grand Hyatt Kuala Lumpur?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Grand Hyatt Kuala Lumpur?
      Yes, there's free self parking.
    • Is there a pool at Grand Hyatt Kuala Lumpur?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Grand Hyatt Kuala Lumpur?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
      You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
    • Are there restaurants at or near Grand Hyatt Kuala Lumpur?
      Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views. Nearby restaurants include Tujo (3-min walk), Ten Japanese Fine Dining (4-min walk), and Sushi Oribe (4-min walk).
    • What is there to do near Grand Hyatt Kuala Lumpur?
      Recommended spots to visit include Kuala Lumpur Convention Centre (2-min walk) and Petronas Twin Towers (8-min walk), along with Pavilion Kuala Lumpur (9-min walk) and Kuala Lumpur Tower (1 mi).

    Recent reviews

    Exceptional 9.4 From 839 reviews

    Very good 8.0
    Specious room, excellent service
    Zhang, sg1 night business trip
    Exceptional 10.0
    Exceptionellt
    Taher, sg1 night business trip
    Exceptional 10.0
    Our stay has been absolutely perfect. Amazing hotel in a great location
    sg1 night romance trip
    Exceptional 10.0
    Excellent service. Unique that lobby was at 38 floor.
    sg3 night family trip
    Exceptional 10.0
    Service is fast and smooth. Awesome.
    Hotel has fantastic view and shopping area is just nearby. Even though the reception counter is at higher floor, the lobby assistance is fast and alert towards our needs. Thank you for the excellent service
    Hajjah Rashida Mohd Zain, sg1 night family trip
    Exceptional 10.0
    I can still remember your smiles
    When I arrived, I didn't feel well. But, the crews made me feel at home by attending to my needs promptly. It was a relief to check-in fast right at the conceige. The robe the crews provided made me feel so much better. Offered me chocs to distress. The signature choc is so satisfying. The rooms are maintained pretty well. I love to go to the malls nearby just to eat, shop and spend time with my spouse. Hyatt's location is so accessible. I look forward to my next stay in Hyatt. To those who have involved, I remember your smiles :)
    Noor Hafidah, sg3 night romance trip
    Exceptional 10.0
    Clean n friendly staffs. Is my 2nd stay m. Will go again when I’m in KL
    sg2 night family trip
    Exceptional 10.0
    38th floor restaurant. Facing Twin Tower directly. Clean n Good Services. Staff are frenly
    sg2 night family trip
    Exceptional 10.0
    Here for the 2nd time. No regrets at all. Will definitely choose this place whenever i visit KL
    sg3 night family trip
    Exceptional 10.0
    Great stay
    Great location (near KLCC, Pavilion etc) and fab rooms. Very spacious and comfortable rooms - always great staying at Hyatt properties.
    Melissa, sg2 night romance trip

    Grand Hyatt Kuala Lumpur