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Hotel Casa 12 Reales

2.5 star property
Hotel with spa, near Alley of the Kiss

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Photo gallery for Hotel Casa 12 Reales

Terrace/patio
1 bedroom, laptop workspace, iron/ironing board, free WiFi
Property entrance
Interior entrance
View from property
Welcome to Hotel Casa 12 Reales, where a tranquil retreat awaits. Unwind with dry cleaning/laundry services and rejuvenate in the full-service spa or outdoor treatment areas. With free in-room WiFi, helpful staff are ready to ensure your stay is comfortable and relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Spa
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Full-service spa
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

Terrace/patio

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Free extra futon mattress
Private bathroom
Rainfall showerhead
Hulu
Netflix
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 1 Double Bed

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hulu
Netflix
Cable channels
  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Studio Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Free extra futon mattress
Private bathroom
Rainfall showerhead
Hulu
Netflix
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

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About the area

Map
Carretera Panorámica Km 14.8, 14, Guanajuato, GUA, 36015

What's nearby

  • Juarez Theater - 12 min walk - 1.1 km
  • Union Garden - 12 min walk - 1.1 km
  • Alley of the Kiss - 15 min walk - 1.3 km
  • Pipila Monument - 15 min walk - 1.3 km
  • Mummies Museum - 5 min drive - 2.7 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Oajillo - ‬10 min walk
  • ‪Tamales y Antojitos Luzma - ‬11 min walk
  • ‪Carnitas Patlan - ‬10 min walk
  • ‪Los Campos - ‬11 min walk
  • ‪Bartola - ‬12 min walk

About this property

Hotel Casa 12 Reales

Hotel Casa 12 Reales puts you a short five-minute drive from Alley of the Kiss. Guests can be pampered with massages at the spa. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 30 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
    • Pet-sitting services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 60
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 60
  • Closed-captioned TV
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • First-run films
  • Netflix
  • Hulu
  • Streaming services
  • Films for purchase

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a mud bath. The spa is open selected days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge of MXN 299 (subject to availability)
  • Late check-in between 8:00 PM and 11:00 PM can be arranged for an extra charge of MXN 200

Children & extra beds

  • Cots/infant beds are available for MXN 50.0 per day
  • Rollaway beds are available for MXN 150.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 150 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Mastercard, American Express

Also known as

Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos

Frequently asked questions

Are pets allowed at Hotel Casa 12 Reales ?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 30 kg per pet. There's a charge of MXN 150 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Pet-sitting services, food and water bowls and litter trays are available.

Is parking offered on site at Hotel Casa 12 Reales ?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Casa 12 Reales ?

Yes, an airport shuttle is available. The charge is MXN 700 per vehicle one-way.

What are the check-in and check-out times at Hotel Casa 12 Reales ?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge of MXN 299 for early check-in (subject to availability). Check-out time is noon.

What is there to do at Hotel Casa 12 Reales and nearby?

Hotel Casa 12 Reales has a spa.

What's the area around Hotel Casa 12 Reales like?

Hotel Casa 12 Reales is a short 18-minute walk from Alley of the Kiss and 12 minutes' walk from University of Guanajuato.

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Hotel Casa 12 Reales Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

View
Tours
Room
Service staff
Location
Cities
Breakfast
Downtown

Reviews

8/10

The hotel was very clean, and the staff was very friendly and accommodating. Unfortunately, the hotel provides no dining facilities and there are no cafes/restaurants or shops nearby.
4-night trip

10/10

Bbj
1-night trip

10/10

Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
2-night trip

8/10

It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
1-night trip

6/10

The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.

8/10

The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets. there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!

8/10

Tiene buena vista
5-night trip

8/10

Se escucha mucho ruido del exterior en la habitación 1 fue la que me quedo y los colchones son un poco duros para mí gusto, de hay en más todo muy bien, habitación y baño muy limpios
1-night trip

10/10

Buen servicio y la atención inmejorable. Pero no hay transporte público y el Uber o taxi es caro. No puedes llegar a ningún lado caminando por lo lejano al centro. No hay lugares para comer y está lejos de todo lo turístico. Me tocó un día sin agua caliente.
2-night trip

10/10

fue muy agradable el lugar, me gusto que la camarista se hubiera preocupado de si nos faltaba algo en la habitación
1-night trip

6/10

2-night trip

10/10

Muy buen servicio el personal de recepción muy amable y excelente servicio te explican todo a detalle
3-night trip

8/10

buen trato
1-night trip

10/10

El está estacionamiento no se me hizo seguro
1-night trip

10/10

1-night trip

10/10

Gracias
1-night trip

10/10

1-night trip

4/10

Habitación sucia y muy mal ubicada, la ventana da a una cochera que utilizan como bodega. Se le solicitó al propietario, si nos podía cambiar a otra habitación que aparecía con el mismo costo en la app, pero la respuesta fue que solo si pagábamos $250 más. Muy mal hotel, no lo recomiendo. No entiendo por qué su evaluación en Expedía, es buena?
1-night trip

10/10

Todo muy bien
2-night trip

10/10

El hotel esta comodo, agradable y tiene lo necesario , el unico detalle es que esta un pocl confuso llegar
4-night trip

8/10

Muy buen servicio
2-night trip

8/10

Hotel bueno con gente maravillosa muy buen servicio, solo falta un microondas y mejores almohadas
5-night trip

8/10

1-night trip

8/10

Buena ubicación e higienica
6-night trip

10/10

1-night trip