Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury hotel with spa, near Suria KLCC Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • Pool bar
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The price is S$146
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 19 min walk - 1.7 km
  • Suria KLCC Shopping Centre - 3 min drive - 1.9 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.4 km
  • KLCC Park - 3 min drive - 2.4 km
  • Kuala Lumpur Tower - 3 min drive - 2.1 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 27 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 16 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Medan Tuanku Station - 1 min walk
  • Dang Wangi Station - 7 min walk
  • Bukit Nanas Station - 9 min walk

Restaurants

  • ‪Kluang Station - ‬1 min walk
  • ‪Essence - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬4 min walk
  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

When you stay at Sheraton Imperial Kuala Lumpur Hotel, you'll be a short five-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. Guests can be pampered with massages at the spa, and Essence, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Medan Tuanku Station is steps away and Dang Wangi Station is 7 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 398 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 125 per day)
  • On-site valet parking (MYR 30 per day)
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (17652 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Essence – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Celestial Court – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Pavilions Lounge – This lobby lounge serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 79.00 to 79.00 for adults and MYR 39.50 to 39.50 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 141.6 per night

Parking

  • Self-parking costs MYR 125 per day
  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel offer free cancellation for a full refund?
Yes, Sheraton Imperial Kuala Lumpur Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Imperial Kuala Lumpur Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Imperial Kuala Lumpur Hotel?
Yes. Self-parking costs MYR 125 per day. Valet parking costs MYR 30 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Sheraton Imperial Kuala Lumpur Hotel?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Sheraton Imperial Kuala Lumpur Hotel and nearby?
Sheraton Imperial Kuala Lumpur Hotel has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Sheraton Imperial Kuala Lumpur Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine.
Does Sheraton Imperial Kuala Lumpur Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sheraton Imperial Kuala Lumpur Hotel like?
Sheraton Imperial Kuala Lumpur Hotel is in Chow Kit, a short 1-minute walk from Medan Tuanku Station and 19 minutes' walk from Petronas Twin Towers.

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Robert F, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LUAY, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

John David, 1-night trip
Verified Wotif guest review

10/10 Exceptional

It is an amazing hotel!
reginald, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful and friendly front desk. They go out of their way to be helpful.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nitin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nitin, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

This Sheraton is old and dirty with a lot mucks in the Bathroom. The mall coress the street is old and dead. Never go back
Edward, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice accommodation and responsive crew.
Juarez Jose, 2-night romance trip
Verified Expedia guest review

6/10 Good

Good location, bad place to stay.
So we check in around 10 pm and one of the rooms where real smells humid and has water drops coming from the AC in the dressing room. We asked for changing the room, so this has not been taking seriously, so I needed to step down and re ask the receptionist for that. Funny enough she wanted me to provide pictures proving that. Then room changed to a different floor, so now my kids are 10 floors away, as they claimed no available rooms in the same floor. I accepted as I had no other option, we moved to the other room and it smells terrible, seems it had been left with no AC for long days. My wife decided to go and have a fight with took a plenty of time with some anger level, then we secured a room for the kids 4 floors away which was decent. Upon check out we asked for bell boy to help with the language but never came, so I had to take everything down myself, when I saw the bell boy down hr apologized claiming that he is so busy. Very low quality hotel and super old, can’t be considered as Sheraton, though the location is awesome and very close to everything. Will never repeat.
Mhd Soubhi, 3-night family trip
Verified Hotels.com guest review

6/10 Good

There not a lot of check in counter. I was told that the hotel staff will call when the room was ready but there is no call till 345pm where I have to go to the counter to check for my room.
Kwee Hian, 1-night trip
Verified Expedia guest review

4/10 Fair

Asif, 4-night family trip
Verified Expedia guest review

8/10 Very good

Friendly staff. Good location. Recommend the spa. The cleaner let down the experience. Most days there would be something missing from the room that needed to be replaced, but when I called they fixed it up immediately.
Daniel, 6-night trip
Verified Lastminute guest review

8/10 Very good

It was good
Younes, 4-night family trip
Verified Expedia guest review

8/10 Very good

KgaiMun, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Masood, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KL
Great place to stay
Mr, 13-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel in its self was very beautiful but on arrival we were scheduled to check in at 1500 but due to system errors we were made to wait almost two hours after our scheduled check in time which was very frustrating and there were not enough attendance at the front counter to support checking in personnel it was a very big back up
Karkeem, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Hilary Ayikwele, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Rashmika Ravihansa, 2-night trip
Verified Expedia guest review

2/10 Poor

Ktqbye.
WONG, 1-night trip
Verified Expedia guest review

4/10 Fair

Nur Syamimi binti, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was very helpful in every step
Gurmeet, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic
Aladdin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
The room is super clean and comfortable to sleep Breakfast is so so and not much variety of food but good though. Their service is excellent
ng, 3-night trip
Verified Hotels.com guest review