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Hanoi Daewoo Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Daewoo Hotel

Outdoor pool
Sauna, hot tub, hot springs/mineral springs, body treatments
Staircase
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns
Property entrance
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Gym
  • Free parking
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free babysitting
  • Health club
  • Sauna
  • Steam room
  • Self parking
For families
  • Free cots/infant beds
  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

View all photos for ROH (Run of House)

Premium bedding, down duvets, memory-foam beds, minibar

ROH (Run of House)

Highlights

Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Grand Deluxe

Premium bedding, down duvets, memory-foam beds, minibar

Grand Deluxe

Highlights

Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Club Suite

Premium bedding, down duvets, memory-foam beds, minibar

Club Suite

Highlights

Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, down duvets, memory-foam beds, minibar

Club Room

Highlights

Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Suite

Living area

Deluxe Suite

Highlights

Outdoor play area
Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Outdoor play area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Similar properties

Indoor pool, outdoor pool

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Pool
Spa
Airport transfer
Free parking
9.4 out of 10, Exceptional, (1005)
The price is S$173
includes taxes & fees
3 Jan - 4 January 2025
Lotte Hotel Hanoi
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About the area

Map
360 Kim Ma Street, Ba Dinh District, Hanoi, 100000

What's nearby

  • Lotte Center Hanoi - 3 min walk - 0.3 km
  • Embassy of Japan - 5 min walk - 0.5 km
  • West Lake - 2 min drive - 1.9 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.3 km
  • Hoan Kiem Lake - 6 min drive - 4.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Long Bien Station - 16 min drive
  • Ga Thuong Tin Station - 19 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Shogun - ‬2 min walk
  • ‪Cafe Promenade - ‬3 min walk
  • ‪Daewoo club lounge - ‬1 min walk
  • ‪Palm Court Cafe, DaeWoo Hotel - ‬1 min walk
  • ‪Angel in Us 65th Floor Lotte Centre - ‬3 min walk

About this property

Hanoi Daewoo Hotel

Placing you a short five-minute drive from West Lake, Hanoi Daewoo Hotel features a rooftop terrace and a free kids' club. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Edo, one of 4 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a health club. Fellow travellers love the helpful staff.

Languages

English, Japanese, Korean, Russian, Vietnamese

At a glance

DONE

Hotel size

    • 411 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free babysitting
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • On-site self-parking (USD 5 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Off-site

    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free babysitting
  • Children's menu
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Fireplace guard
  • Stair gate
  • Outlet covers
  • Pushchair

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (6017 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • Golf driving range on-site
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Closed-captioned TV
  • Accessible bath
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 11 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a hot tub. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Edo – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Cafe Promenade – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Ngan Dinh – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Happy hour is offered. Reservations are required. Open daily.
Duc Bao Restaurant – This restaurant specialises in German cuisine. Guests can enjoy drinks at the bar. Open daily.
Palmcourt Lounge – This lobby lounge overlooks the garden. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 57 per night

Parking

  • Self-parking costs USD 5 per night

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Daewoo Hotel
Hanoi Daewoo Hanoi
Hanoi Daewoo Hotel Hanoi
Hotel Daewoo
Hanoi Daewoo Hotel
Hanoi Daewoo
Hanoi Daewoo Hotel Hotel
Hanoi Daewoo Hotel Hanoi
Hanoi Daewoo Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Daewoo Hotel offer free cancellation for a full refund?
Yes, Hanoi Daewoo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanoi Daewoo Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hanoi Daewoo Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Daewoo Hotel?
Yes, there's free valet parking.
Is an airport shuttle service offered by Hanoi Daewoo Hotel?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle one way.
What are the check-in and check-out times at Hanoi Daewoo Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hanoi Daewoo Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hanoi Daewoo Hotel also has 2 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hanoi Daewoo Hotel?
Yes, there are 4 on-site restaurants, featuring al fresco dining, Japanese cuisine and garden views.
What's the area around Hanoi Daewoo Hotel like?
Hanoi Daewoo Hotel is in Ba Dinh, a short 3-minute walk from Lotte Center Hanoi and 5 minutes' walk from Embassy of Japan.

Hanoi Daewoo Hotel Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Wilson, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

2/10 Poor

EUI SANG, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DAEWON, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dawn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wen, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

taksoo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

HUI CHIN, 6-night trip
Verified Hotels.com guest review

6/10 Good

I can't fill the bathtub, water leaks out,
KUN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

SUNG TIMBER, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CE LTD, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Han soon, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

sung uk, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trang, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Try hotel service is great
Steve, 3-night trip
Verified Expedia guest review

6/10 Good

was too pity. i made a reservation for my parents, and when they checked out , staff couldn't find the check number and gave the wrong room. fourtunately they gave to my parents right room one day after..
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ChangYeon, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seong Jun, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

N, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a beautiful hotel with spacious rooms. It is about 3.5km from the Old Quarter but only 15-20mins in a taxi, which were always available and cost less than US$5. Great facilities, lovely clean pool and away from the noise. The nightclub nearby was also a hidden gem for the younger crowd (or those young at heart).
Gavin, 4-night trip
Verified Expedia guest review

4/10 Fair

SANG GI, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely loved my stay at the property. Its very well located right next to two shopping centers. Centrally located for easy taxi ride to anywhere in Hanoi and what a great deal for a 5star property. The staff was absolutely phenomenal with above and beyond customer service. Concierge was very helpful with shopping and sight seeing recommendations and their breakfast selection at the restaurant was one of the best i have ever had. I would highly recommend this property and definitely come back again.
Amittjot, 5-night trip
Verified Expedia guest review

6/10 Good

Ok got a couple of days stay
Strangely they ask for a deposit of 2 million vnd for every night that I stayed with them. It is common for every guest. Room is quite old. Cleanliness is there but is not to the standard
Varun, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hanoi
It is a good 5 stars old hotel that maintain very well. Many good restaurants around. The location is ok but not in the center, so you need to use taxi. Value for money.
3-night business trip
Verified Hotels.com guest review