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Casa Altamar

3.0 star property
Adults-only beachfront hotel with outdoor pool, near Playa Paraiso

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Altamar

Outdoor pool
Beach/ocean view
On the beach, white sand
1 bedroom, in-room safe, individually decorated, individually furnished
Front of property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Spa services
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Free self-parking

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Honeymoon Room, 1 King Bed, Balcony, Beach View

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Beach View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 King Bed, Balcony, Beach View

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Beach View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Room, 2 Queen Beds, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout curtains
  • 30.0 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Private Bathroom, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Private Bathroom, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781

What's nearby

  • Cenote Manatí - 5 min walk - 0.5 km
  • Soliman Bay - 5 min drive - 2.4 km
  • Xel-Há Park - 9 min drive - 9.6 km
  • Tulum Mayan Ruins - 12 min drive - 9.9 km
  • Playa Paraiso - 25 min drive - 15.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬12 min drive
  • ‪Mulut Jach Ki - ‬8 min drive
  • ‪Templo Dios del Viento - ‬12 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪La Fiesta Mexicana - ‬8 min drive

About this property

Casa Altamar

Casa Altamar is a great choice for your beach stay in Tulum. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 11 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 12
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • On the beach

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • Traditional architecture

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages and Swedish massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 30 to 35 per person

Renovations and closures

The property will be renovating from 1 September 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Frequently asked questions

Is there a pool at Casa Altamar?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Casa Altamar?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Altamar?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Altamar?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Casa Altamar and nearby?
Casa Altamar has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Casa Altamar?
Yes, there's an on-site restaurant.
What's the area around Casa Altamar like?
Casa Altamar is a short 6-minute walk from Tulum National Park and 5 minutes' walk from Cenote Manatí.

Casa Altamar Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in a great location. Good food and drink at fair prices on offer.
Andrew, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Collin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Wesley, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
Ruthie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful and relaxing
As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Anne-Sophie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alee, 10-night trip
Verified Expedia guest review

8/10 Very good

It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel está aislado lo cual brinda paz y tranquilidad.
Sara, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

James, 3-night trip
Verified Expedia guest review

4/10 Fair

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Intermittent power cuts which lasted for 30 seconds or so at a time throughout the stay and no hot running water for the first two nights are the only thing that prevent this from being a five star review. Given the power cuts did not last long and the weather was so good that it was okay not to have hot water, we were willing to accept it at the time. The staff were excellent, the food delicious, the views were stunning and the facilities in general were beautiful. The road has guards posted on it for additional security for anyone who may be concerned about safety. I would advise anyone staying here to bring water shoes for piece of mind, as the seabed here is stony. Also, the road down to the hotel is potholed - I don't believe this is any fault of the hotel, just wanting to give a heads up. Thanks again to Arturo, Armin, Javier, and Gloria for a wonderful stay.
George, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer!
Tera, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Jaime, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beachside stay
Amazing, staff always friendly, felt like home!
Margaret, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We won’t stay anywhere else.
This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper.
Travis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff.
Verified Expedia guest review

10/10 Exceptional

michael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items.
biju, 3-night family trip
Verified Expedia guest review

8/10 Very good

Lovely location. Quiet. Wonderful staff. There’s a center right down the road, within walking distance. Found this out when we were in town doing a biking tour. Not sure why they didn’t tell us about the obvious one practically on their property. We paid for 3rd floor ocean-view room but got a first floor side room with a barely view. :( It was nice, but we felt like the couple in White Lotus who got the wrong room. Power was out frequently but not their fault. Otherwise wonderful stay.
Leslie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Marcos X, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!
Christie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, secluded hotel
We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.
Chandi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ralph, 4-night trip
Verified Expedia guest review