No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100
What's nearby
Berjaya Times Square - 7 min walk
Pavilion Kuala Lumpur - 15 min walk
Suria KLCC Shopping Centre - 3 min drive
Petronas Twin Towers - 4 min drive
KLCC Park - 4 min drive
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Kuala Lumpur International Airport (KUL) - 45 min drive
Kuala Lumpur Masjid Jamek Station - 4 min drive
Kuala Lumpur KTM Komuter Station - 5 min drive
Kuala Lumpur Pasar Seni Station - 28 min walk
Imbi Station - 7 min walk
Bukit Bintang Station - 10 min walk
Hang Tuah Station - 11 min walk
Restaurants
Mercure KL Lobby Lounge - 5 min walk
Keong Kee Herbal Soup - 1 min walk
Hee Lai Ton Restaurant @ Shaw Parade喜来登(半山芭)海鲜酒家 - 2 min walk
Restaurant Ah Koong 亚坤纯正西刀鱼丸 - 3 min walk
悦心軒素食館 - 1 min walk
About this property
Mercure Kuala Lumpur Shaw Parade
Mercure Kuala Lumpur Shaw Parade offers a great location, putting you within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chorak, which serves international cuisine and is open for breakfast. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Imbi Station is 7 minutes and Bukit Bintang Station is 10 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
213 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (MYR 10.00 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2016
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
45-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board
Sleep well
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Chorak – This restaurant specialises in international cuisine and only serves breakfast.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 63 per person
Children & extra beds
Rollaway beds are available for MYR 130.0 per night
Parking
Self-parking costs MYR 10.00 per night
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur
Frequently asked questions
Does Mercure Kuala Lumpur Shaw Parade offer free cancellation for a full refund?
Yes, Mercure Kuala Lumpur Shaw Parade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Kuala Lumpur Shaw Parade?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Kuala Lumpur Shaw Parade?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Kuala Lumpur Shaw Parade?
Yes. Self-parking costs MYR 10.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Kuala Lumpur Shaw Parade?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Kuala Lumpur Shaw Parade and nearby?
Mercure Kuala Lumpur Shaw Parade has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Mercure Kuala Lumpur Shaw Parade?
Yes, Chorak offers international cuisine.
What's the area around Mercure Kuala Lumpur Shaw Parade like?
Mercure Kuala Lumpur Shaw Parade is in Imbi, a short 7-minute walk from Imbi Station and 7 minutes' walk from Berjaya Times Square.
Mercure Kuala Lumpur Shaw Parade Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 January 2025
Was a very pleasant stay. Though location not most ideal but still accessible.
The service was splendid
Josephine
Josephine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Good location
Nice good convenient
Andy
Andy, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Clean and comfort But bad sound proof
The good: The property is clean and comfortable, with a convenient location close to major attractions. The room faces away from the road, ensuring no traffic noise.
The bad: Soundproofing is poor; conversations from neighboring rooms are clearly audible. Additionally, parking incurs an extra charge.
Seng Yee
Seng Yee, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Mr Chung Wen
Mr Chung Wen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Poh Keyong
Poh Keyong, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Great hotel 🤗 Breakfast was good! Close to Time Square. Beds comfy , great showers
CHERYL
CHERYL, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
Excellent hotel and great service
Ahmad Fardeen
Ahmad Fardeen, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
My family and I thoroughly enjoyed our stay at this hotel. Lovely views of city from the rooms and lift lobby. Great housekeeping and room furnishing and design. Bed was very comfortable. Many thanks to all the staff at Mecure klsp for the wonderful hospitality.
Jemima
Jemima, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 October 2024
I wish i can stay longer i like the hotel is good location
Kareen Canares
Kareen Canares, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 October 2024
Perfect hotel near everything! I totally recommend it. 5 stars!
Mathieu
Mathieu, 13-night trip with friends
Verified Expedia guest review
8/10 Very good
27 September 2024
The hotel itself is clean, staff are helpful and kind. However, the location isn’t that great or walkable to most places of interest in Kuala Lumpur. You have to be prepared to call a taxi in order to explore the city. Nevertheless, given the price point of the hotel it’s definitely worth the price.
Saninder
Saninder, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
I liked staying here!
Dal Rae
Dal Rae, 3-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Overall great place and would recommend. Better if you have your own ride but not needed. Transportation is inexpensive there.
Waihei
Waihei, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
..
Tse
Tse, 5-night business trip
Verified Expedia guest review
6/10 Good
19 August 2024
Worn out rooms, faulty amenities. Average stay.
Being part of the Accor group and also the Mercure brand, we had expected the same standards from this hotel. However, we were very disappointed during our stay. Check-in was slow and the staff was constantly on the computer without telling us what they were doing. We had spent almost close to 30 mins checking in.
The room was a letdown. Upon going into my room after check-in, the minibar drawer still has trash and opened packets of sugar and coffee, and I had to call housekeeping again to clean up. I had even caught a roach in the evening after I came back from my dinner. The down light and the light on the toilet mirror was faulty, making the toilet so dimly litted. There are also cracks on the walls and dirt on the carpet, even after housekeeping was done. Overall, the room looks and feels dirty even after cleaning. Perhaps a refurbishment will do them good.
This is definitely not what I expect from a 4-star hotel and also from a renowned hotel group. I will definitely reconsider going back to this hotel when I'm back in KL in the future.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Aceess to the main attractions
Christina
Christina, 8-night trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
I did pay for tourist tax but didn’t rec the receipt fm the staff when we check in
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 August 2024
Very hard to get taxi around
Farzana
Farzana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Good price for a 4 stars Hotel. Room is quite big with sofa and area to put luggage. Toilet is big also with seperate bathroom and big vanity top. The room fridge has some stain inside.
Swimming pool has a nice view of the City. Staffs were friendly and able to understand English.
Surrounding area has many food option and short walking distance to Berjaya Time Square and Lalaport, a new and big shopping mall.
Just have to be careful when crossing the road to Bejaya Time Square.
Ng
Ng, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Good
Aloysius
Aloysius, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Was great. Nice clean and service very good
Bandana
Bandana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Piotrek
Piotrek, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 May 2024
Pleasant enough stay for 4 nights. However some things that made the stay not enjoyable, completely filthy under the bed, I’m talking crayons, plastic and all sorts. Did not feel safe standing outside all the time for a cigarette. On the last night there was a ‘party’ with a huge obnoxious group. Meant I could not enjoy the skyline one last time, have a drink at the bar, or smoke as they surrounded me, all drunk and uncomfortably close. Also the air con in the room is hard to regulate, either too hot or too cold.
I will say that all the staff were fantastic and very helpful during my stay, so 5 stars to them! Easy enough to jump in a grab to get to main tourist attractions.
Katharina
Katharina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Nice hotel.
Nice hotel. In a downtown area with some nice places to eat local food at cheap prices / the hotel. Has an odd traffic situation around it and can be hard to get to some days via grab / rooms are very nice and well appointed with nice shower gel / breakfast was good not sure about peas for breakfast but other wise 3/5 for that.