When you stay at Hotel Kajikaso, you'll be within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Kowakien Yunessun. Guests indulge in massages, then grab a bite to eat at the restaurant. Fellow travellers say great things about the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
74 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
2 coffee shops
Restaurant
Bar/lounge
Coffee/tea in a common area
What to do
Hot springs
Shopping
Golfing nearby
Working away
4 meeting rooms
Services
Front desk (limited hours)
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1987
Safe-deposit box at front desk
Arcade/games room
Spa services
Room amenities
Be entertained
50-inch LCD TV
Home comfort
Air conditioning and heating
Free stocked minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Down duvet
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Spring water bath
Bath or shower
Electronic bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Dining
On-site venue – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Renovations and closures
This property is closed from 19 December 2024 to 19 December 2024 (dates subject to change).
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Kajikaso Hakone
Hotel Kajikaso
Kajikaso Hakone
Kajikaso
Hotel Kajikaso Ryokan
Hotel Kajikaso Hakone
Hotel Kajikaso Ryokan Hakone
Frequently asked questions
Is Hotel Kajikaso currently open?
This property is closed from 19 December 2024 to 19 December 2024 (dates subject to change).
Does Hotel Kajikaso offer free cancellation for a full refund?
Yes, Hotel Kajikaso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kajikaso?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kajikaso?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Kajikaso?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Kajikaso and nearby?
On-site recreation at Hotel Kajikaso includes hot springs. Enjoy amenities such as spa services and an arcade.
Are there restaurants at or near Hotel Kajikaso?
Yes, there's an on-site restaurant that offers Japanese cuisine.
Does Hotel Kajikaso have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Hotel Kajikaso like?
Hotel Kajikaso is located by the river in Yumoto, a short 4-minute walk from Hakone Yumoto Station and 9 minutes' walk from Tamadare Falls.
Hotel Kajikaso Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
24 December 2024
The stay is very bad. When we arrived at 7:45pm, we were told that we will not get our dinner because the dinner cut off time is 7 pm. When I made the reservation, there is nothing to advise us that the dinner cut off time is 7 pm. If we knew the cut off time is so close to our arrival time, I would not pay for the room and half board. At the check in, I was given a piece of instruction and it clearly stating that the dinner close at 9 pm. Nothing stated that dinner cut off time at 7 pm.
Jing
Jing, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Romantic
It was such a romantic place loved every single minute of it. Very comfortable. Food was great, Our private onsen was so relaxing And even though we had a rainy day, it was nice just hanging around in our room and enjoying onsen
Danielle-joy
Danielle-joy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
The room is over our expectation but perfectly meet our requirements😊. The price includes breakfast and dinner which is a big plus. The staff is friendly and helpful though the communication may take more time due to language. We successfully arrived our next destination Kawaguchiko by taxi with the great help from the staff.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Great traditional Onsen experience in Hakone
Had an amazing stay with a really nice traditional Japanese hotel room with futons and a private outdoor hot bath. The hotel staff spoke enough English to be welcoming and helpful. We had the half board so a delicious traditional japanese dinner and breakfast were included. The highlight was having a private hot bath after dinner with sake i bought up the street at Lawsons.
Linney
Linney, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
G[d
hyung chul
hyung chul, 3-night trip
Verified Expedia guest review
8/10 Very good
17 August 2024
Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old.
JIANING
JIANING, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Both the facility and service are top notch
Jinsong
Jinsong, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
Betty
Betty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2024
Bob
Bob, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Wonderful stay with great traditional
Japanese experience
Duyen
Duyen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!!
Carlotta
Carlotta, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 April 2024
Penny
Penny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 April 2024
Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around
Tommy Koh Siong
Tommy Koh Siong, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 December 2023
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2023
This is a super nice hotel. Food was excellent and staff are so nice. We loved our stay.
Maryam
Maryam, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2023
Edward
Edward, 1-night trip
Verified Expedia guest review
8/10 Very good
7 August 2023
Mohammed
Mohammed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2023
We loved our private open air onsen and the river view! The Japanese beds were surprisingly very comfortable!
Virginia
Virginia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 May 2023
Samuel
Samuel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2023
Nice quant spacious ryokan with good kaiseki dinner. Great professional staff.
William R.
William R., 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 May 2023
Came here for the Roykan experience and i got it
The food for both dinner and breakfast was great
The staff was extremely friendly
Mireille
Mireille, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2023
Robin
Robin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 April 2023
Catrin
Catrin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2023
Great stay; a little dated
Pretty good location at the end of the Hakone-yumoto area. Check-in was quick and easy and the staff was very friendly. We have tattoos so the public onsen was a no-go but we got a room with a private onsen. The hotel is pretty but seems pretty dated. The room was nice but also dated. The onsen was gorgeous and relaxing minus some of the bugs and such. The sound of the rushing water from the river was relaxing and definitely made it easier to imagine being in a far off and isolated area. The dinner was great and had a variety of seasonal dishes. The provided sake was sweet and chilled. The ramen restaurant inside the hotel was also nice and had a very small restaurant feel. The staff there was friendly and accommodating. I love this area so I might stay here again