Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
Puerto Morelos beachfront property with free water park, spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, pool loungers
Premium bedding, down duvets, free minibar, in-room safe
Reception
Premium bedding, down duvets, free minibar, in-room safe
Beach/ocean view
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 12 restaurants and 4 beach bars
  • 3 poolside bars and 10 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools and lazy river
  • Free water park
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Premium TV channels
The price is S$497
includes taxes & fees
17 Jan - 18 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Blackout curtains
Separate bedroom
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Blackout curtains
Separate bedroom
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Blackout curtains
Separate bedroom
  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Blackout curtains
Separate bedroom
  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Blackout curtains
Separate bedroom
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Blackout curtains
Separate bedroom
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712

What's nearby

  • Moon Palace Golf Club - 15 min drive - 9.9 km
  • Petempich Bay - 17 min drive - 14.5 km
  • Ventura Park Cancun - 20 min drive - 17.3 km
  • Puerto Morelos Beach - 22 min drive - 19.0 km
  • Puerto Morelos Town Square - 25 min drive - 20.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.2 miles/48.7 km

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 12 restaurants, and the 4 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 3 poolside bars, a lazy river and a free kid's club. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 1005 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:30 AM
  • 12 restaurants
  • 10 bars/lounges
  • 4 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Ping pong

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 6 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Steam room
  • Water slide
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • MP3 docking station
  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Gourmet Marche – On-site buffet restaurant.
Zen – This restaurant specialises in Asian cuisine. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine. Open daily.
Taj – This restaurant specialises in Indian cuisine. Open daily.

Fees & policies

Policies

This property accepts credit cards and cash.

Also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?
Yes, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, there's no on-site parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.
What are the check-in and check-out times at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort and nearby?
Have fun with on-site activities such as volleyball and beach yoga, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort also has 3 swim-up bars, 3 poolside bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there are 12 on-site restaurants, featuring Asian cuisine.
Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort like?
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that the property is in a great location.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Krystal Expedia representative!
Just wanted to give a shout out to Krystal from Expedia (representative), she’s actually fixed all of our problems. She went above and beyond to help us. First day did not go very well, we called the front desk 40 times and promised roll away bed for my son but they kept saying yes and it was ignored and at one point I think they blocked our room number! lol So he ended up sleeping on the sofa with his other sibling.
sarwat, 9-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor food quality.
My wife and I were celebrating our 6 year anniversary here. We got food poisoning on our last day at the hibachi restaurant. The restaurant staff at all the restaurants we dined at had a bad attitude. As someone who has been to many great all inclusive resorts, it felt like the food and service quality was lacking everywhere we went. Overall, the hotel is very big and nice and offers great amenities for families to enjoy. Special shoutout to Krystel who was our Expedia concierge. She seemed to be the only person who wanted to help us during our stay.
Angad, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I was overcharged
After looking at my bill, the night before check out, All of the charges were correct, but somehow after I returned home, I have nine hundred dollars in fraudulent charges from the hotel on my bill. I was not impressed by the so called diamond club.I didn't find that the services were worth any extra charges for the rooms. The food is not very good and the drinks are watered down. My Feedback for this hotel is that they Should require that their employees who work with the hotel guests speak better english. The hotel itself is very nice and has all of the amenities for a resort, but I recommend you get an itemized bill for everything you charge or pay cash.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

So-so
Overall is was nice, not sure it was worth the cost though. Food was terrible and lines were long. Check in process took a long time. We were given a 600$ resort credit which was basically a coupon book that had too many restrictions and made it hard to use. Alcohol was very watered down. Staff was excellent. Resort was clean. Reservations were needed for everything even the kids activities.
This was the ‘ham’ on my sandwich, which I’m pretty sure is just a sliced hotdog
Dana, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

genaro, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Beverley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mónika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Service was horrible. Excuses were made every single day to close either a restaurant, attractions or not be able to provide an amenity. Time and time I expressed the issues and was always promised it would change and it did not
Esmeralda, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

muy bueno el servicio el personal muy amable un estancia a maravillosa
Geovanna, 4-night family trip
Verified Expedia guest review

8/10 Very good

Overall, our experience was amazing. It was my daughter's first timeout of the country and she enjoyed every minute.
Sol, 4-night family trip
Verified Expedia guest review

8/10 Very good

N/A
TONYA, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked everything
Elham, 5-night trip
Verified Expedia guest review

8/10 Very good

Its a good resort is just lacking in the fact buffet mostly carbohydrates very little protein.
Gregory, 5-night family trip
Verified Expedia guest review

6/10 Good

it has good entertaiment activities but the food it is not very good a poor variety the best place was the buffet , the italian restaurant very disappointing the rio asI well the hounter just average , the spa service too expensive , the sport place the food very average , the ice creams were very good and the pizza place good..
thebug, 5-night trip
Verified Expedia guest review

6/10 Good

Carlie, 4-night trip
Verified Expedia guest review

2/10 Poor

I will start saying that If you go and have an accident please do not use the doctor from the hotel it’s very very expensive.(this is a big resort so medical should be part of their inclusive) But if by any chance you really have to go with her DO NOT USE THE CLINIC OR HOSPITAL THEY RECOMMEND which is HOSPITEN CANCUN, it’s super expensive you can ask for a taxi or crab to take you to a different hospital private off course but reasonably priced. Do not walk with the doctor to take the taxi or crab because she with send the driver the HOSPITEN CANCUN which is the clinic they use to rob or extra charged the costumers. So, overall the hotel is nice but the way the let the medical department abuse from the guests its not ok.
MANUEL HENRIQUEZ, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

kimetha, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Carol, 6-night trip
Verified Expedia guest review

10/10 Exceptional

My concierge Krystel was nothing short of amazing. I loved how she assisted with booking dinning each night. She went over and beyond on and off the clock to ensure we had a great stay. The property is beautiful and full of things to keep everyone busy and happy. This was a much needed vacation and loved every bit of it. The staff at the resort was super nice from front desk, maintenance, housekeeping , servers and etc. a must go and book with Expedia. Will go no wrong.
Denise, 4-night family trip
Verified Expedia guest review

4/10 Fair

Staff service in the restaurant was outstanding. There was no staff cleaning up around the pool area every morning. Cups from the bar were left all over the pool area. In the Diamond Club pool guests had no different treatment than non diamond club guests you had to get your own drinks. Staff wasn't walking around asking if you need anything. The only perk about the diamond club was the butler service & they were outstanding. The food was hit or miss.
Lisa, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had an amazing time at this new property. Booking through Expedia gave us access to a dedicated concierge, Alex, who was incredible. We could text him for anything, and he handled everything seamlessly. From making dinner reservations to ensuring our satisfaction, Alex took care of it all. When housekeeping missed our room one day, we reached out to him, and it was promptly resolved. The food options were excellent, with the buffet offering a variety that kept things interesting. In the evenings, the animation team put on fantastic, engaging shows that added to the overall experience. We will definitely be coming back!
Julia, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Diamond Club not so 'shiny'
My recent stay was meant to be a new experience for me and my partner. I was excited to introduce him to “all-inclusive resort vacations” in hopes of making this an annual tradition. Overall, the property was beautifully appointed, great selection of restaurants (food and service was inconsistent), and lot of other amenities. Relative to the hype and what I paid for, I was disappointed in the Royalton’s ability to meet my expectations for a luxury all-inclusive experience. This is especially pointed as I purchased the Diamond Club (DC) package for exclusivity. The marketing seems intentionally vague and suggests that the DC guests are housed in a specific wing of the resort, as there is a specific pool area just for DC. That was not the case. The DC experience did not feel like it catered to guest who wanted a quieter vacation experience. The butler service which was offered with the DC was not as attentive as I would expect which led to matters being escalated to a manager. While the initial matter (room change) was resolved, the general lack of exclusivity advertised with the DC package continued during our stay. Another feature of the DC package was an offer to meet with the Prime Travel Club on-site. While initially interested, the legal contract was not fair which was disappointing and a massive waste of time. More work needs to be done to ensure attentiveness to guests who have purchased a DC experience and making that truly differentiated.
Dwayne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We came here to celebrate a birthday and let’s just say we had a ball. There are so many great things to say about the property, staff and what it has to offer but I would like to give kuddos to Krystel from Expedia. She made us feel so welcomed. The service she provided was phenomenal. She definitely made this trip a memorable one. We are already booking our next trip! 10/10 recommend!
Alexia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I did not like the attack of the representatives, one comes to clear the air, not to negotiate.
Iran, 4-night trip
Verified Expedia guest review