See all properties

Choose dates to view prices

Arashiyama Benkei

Photo gallery for Arashiyama Benkei

Exterior
Outdoor spa tub
Modern Premium Suite, Garden View (90sqm) | In-room safe, free WiFi, bed sheets
Japanese Room (12 tatami mats) | View from room
Modern Premium Suite, Garden View (90sqm) | In-room safe, free WiFi, bed sheets

Overview of Arashiyama Benkei

Arashiyama Benkei

4.0 star property
Riverfront ryokan in Arashiyama with 20 restaurants

9.4/10 Exceptional

179 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Electric vehicle charging point
Map
34 Susukinobanba-cho Saga-tenryuji, Ukyo-ku, Kyoto, Kyoto, 616-8385
Main amenities
  • Daily housekeeping
  • 20 restaurants
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Terrace
  • Garden
  • Front desk safe
  • Laundry service
  • Multilingual staff
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • In Arashiyama
  • Arashiyama Bamboo Grove - 2 min drive
  • Shijo Street - 7 min drive
  • Nijō Castle - 21 min drive
  • Nishiki Market - 28 min drive
  • Kinkaku-ji Temple - 10 min drive
  • To-ji Temple - 10 min drive
  • Kyoto University - 30 min drive
  • Kyoto Tower - 24 min drive
  • Kawaramachi Street - 11 min drive
  • Sanjusangen-do Temple - 27 min drive

Getting around

  • Osaka (ITM-Itami) - 62 min drive
  • Osaka (KIX-Kansai Intl.) - 84 min drive
  • Arashiyama Station - 4 min walk
  • Randen-saga Station - 10 min walk
  • Hankyu Arashiyama Station - 11 min walk
  • Saga-Arashiyama Station - 11 min walk
  • Torokko Arashiyama Station - 12 min walk
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • 嵐山 みっふぃー 桜きっちん - 4 min walk
  • まめものとたい焼き - 3 min walk
  • 嵐山よしむら - 2 min walk
  • Arabica Arashiyama - 2 min walk
  • 新渡月 - 4 min walk
Map

About this property

Arashiyama Benkei

At Arashiyama Benkei, you'll be within a 15-minute drive of Kawaramachi Street and Kiyomizu Temple. Free perks include WiFi and self-parking. Other highlights at this upmarket ryokan include 20 restaurants, a terrace and a garden. The helpful staff and breakfast get good marks from fellow travellers. The property is only a short walk to public transportation: Saga-Arashiyama Station is 11 minutes and Torokko Arashiyama Station is 12 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 7 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Free train station shuttle*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 20 restaurants

Travelling with children

  • Free local shuttle

What to do

  • Hot springs

Services

  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 3300 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>This property does not have lifts.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Arashiyama Benkei
Arashiyama Benkei Inn
Arashiyama Benkei Inn Kyoto
Arashiyama Benkei Kyoto
Benkei Arashiyama
Arashiyama Benkei Hotel Kyoto
Benkei Inn
Arashiyama Benkei Kyoto
Arashiyama Benkei Ryokan
Arashiyama Benkei Ryokan Kyoto

Frequently asked questions

Does Arashiyama Benkei offer free cancellation for a full refund?
Yes, Arashiyama Benkei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arashiyama Benkei?
Sorry, pets aren't allowed.
Is parking offered on site at Arashiyama Benkei?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Arashiyama Benkei?
You can check in from 3:00 PM - 7 PM. Check-out time is 11:00 AM.
What is there to do at Arashiyama Benkei and nearby?
On-site recreation at Arashiyama Benkei includes hot springs. Arashiyama Benkei also has a garden.
Are there restaurants at or near Arashiyama Benkei?
Yes, there are 20 on-site restaurants.
What's the area around Arashiyama Benkei like?
Arashiyama Benkei is located on the boardwalk in Arashiyama, a short 4-minute walk from Arashiyama Station and 4 minutes' walk from Togetsukyo Bridge. Travellers recommend the ryokan for its quiet location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
1-night family trip
Verified Expedia guest review

6/10 Good

Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
CS, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning. I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense. If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a beautifully and perfectly located property and the food was excellent too
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!) A fabulous experience. Highly recommend.
Susan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.
Ms.Wang, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

It was very wonderful for the quality of service
Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)
Kuan hsun, 2-night family trip
Verified Hotels.com guest review