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Hotel Na'Lum

Photo gallery for Hotel Na'Lum

Front of property – evening/night
Iron/ironing board, free WiFi, bed sheets
Daily continental breakfast (MXN 90 per person)

Overview of Hotel Na'Lum

Hotel Na'Lum

2.5 star property
Within easy reach of Santo Domingo Handicraft Market

9.4/10 Exceptional

44 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296

Guests rated this location 10.0/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • San Cristóbal de las Casas Cathedral - 13 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 84 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Los Costeños - 15 min walk
  • La Cabaña de Don Juan Bosco - 3 min drive
  • Los jarritos - 3 min drive
  • La Luciérnaga Restaurante - 2 min drive
  • Cafetería Doña Chabelita - 2 min drive

About this property

Hotel Na'Lum

Hotel Na'Lum offers an airport shuttle (available on request) for MXN 1200 per vehicle one-way. Guests will have free perks such as WiFi and self-parking.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site carport


  • Airport shuttle from 7:00 AM to 7:00 PM*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Terrace


  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 90 for adults and MXN 60 for children
  • Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristóbal de las Casas
Hotel Na'Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Na'Lum offer free cancellation for a full refund?
Yes, Hotel Na'Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Na'Lum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Na'Lum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Na'Lum?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Na'Lum?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is MXN 1200 per vehicle one-way.
What are the check-in and check-out times at Hotel Na'Lum?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel Na'Lum and nearby?
Recommended spots to visit include Santo Domingo Handicraft Market (2.2 mi) and Arches of Carmen (2.2 mi), along with Huitepec Ecological Reserve (2.3 mi) and Plaza 31 de Marzo (2.4 mi).







Staff & service




Property conditions & facilities




8/10 Very good

Good value
We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Ronald J., 1-night trip
Verified guest review

8/10 Very good

Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Laura, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very quite nice and clean , people very polite.
manuela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Brenda, 3-night family trip
Verified Expedia guest review

6/10 Good

The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Luis L, 3-night trip
Verified guest review

10/10 Exceptional

Yannick, 1-night trip
Verified guest review

10/10 Exceptional

El hotel es muy económico y cumple su función, está limpio, agradable, te dan café o té de cortesía, la cama está cómoda y la ubicación esta excelente para personas que saldrán a carretera para visitar otras atracciones de Chiapas como las cascadas y palenque. Definitivo me volvería a hospedar
rosa edith robles, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Todo bien pero queda muy lejos del centro y tuve que cancelar la reservacion, el personal del hotel me marco , les comente pero me dijeron que cancelara en linea lo cual se me hizo absurdo si yo le estaba avisando por teléfono
Jose manuel, 3-night trip
Verified Expedia guest review