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citizenM Kuala Lumpur Bukit Bintang

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Lobby sitting area
Building design
Courtyard view
Daily buffet breakfast (MYR 35 per person)
Lobby sitting area

Overview of citizenM Kuala Lumpur Bukit Bintang

citizenM Kuala Lumpur Bukit Bintang

4.0 star property
4-star hotel with restaurant, near Petronas Twin Towers
9.6 out of 10 Exceptional
9.6/10 Exceptional

222 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is S$64
Price available on 02/07/2023
Map
128 Jalan Pudu, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Snack bar/deli
  • Water dispenser
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

What's nearby

  • In Bukit Bintang
  • Berjaya Times Square - 15 min walk
  • Kuala Lumpur Tower - 16 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Suria KLCC Shopping Centre - 27 min walk
  • KLCC Park - 28 min walk
  • Petronas Twin Towers - 31 min walk
  • Kuala Lumpur Sentral - 36 min walk
  • Petaling Street - 1 min drive
  • Jalan Alor - 2 min drive
  • Merdeka Square - 2 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Kuala Lumpur Pasar Seni Station - 15 min walk
  • Kuala Lumpur Station - 20 min walk
  • Imbi Station - 13 min walk
  • Bukit Bintang Station - 13 min walk
  • Raja Chulan Station - 16 min walk

Restaurants

  • May King Restaurant MKP Lum Mee - 3 min walk
  • Three Years Old - 7 min walk
  • 8Haus 八號 - 7 min walk
  • Taste 6 - 4 min walk
  • Jamaica Blue Fine Coffees - 2 min walk
Map

About this property

citizenM Kuala Lumpur Bukit Bintang

At citizenM Kuala Lumpur Bukit Bintang, you'll be a short five-minute drive from Petronas Twin Towers and Berjaya Times Square. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This upmarket hotel is also a short five-minute drive from Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests are recommended to download the property's citizenM mobile app before check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
  • Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Raised toilet seat
  • Low-height bed
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM – On-site bar. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35 per person
  • Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
  • Late checkout can be arranged for an extra charge of MYR 100 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?
As of 9 June 2023, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on 2 July 2023 start from S$64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at citizenM Kuala Lumpur Bukit Bintang?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Please note that this information has been provided by our partners.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
You can check in from 2:00 PM - midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 15-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur. Travellers say that this hotel is in a good location.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Sayed, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arina, 8-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Benjamin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very cool hotel!
I loved it here! Super modern smart hotel, central location with several convenience shops next door, friendly staff. The self check-in was a bit weird because the staff go through it with you so it seems a bit pointless? However, a great time! I would 100% stay here again if I come back to KL!
Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lilian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

D., 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, clean and full of style!
This hotel was an absolute dream for someone from the London. A trusted brand that did not disappoint, it gave us everything we needed and more. We booked this hotel on the same day after huge disappointment at a local hotel. The level of cleanliness at CitizenM was immaculate which was especially important in Kuala Lumpur.
Shani, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

LEE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hongwan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noor, 1-night trip
Verified Expedia guest review