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The Platinum Suites

3.0 star property
Aparthotel with 2 outdoor pools, near Suria KLCC Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Platinum Suites

2 outdoor pools
Interior entrance
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Executive lounge
Private kitchen

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry facilities
  • Lounge area

Main amenities (12)

  • 5 smoke-free apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Fitness centre
  • Valet parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Children's pool
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Premium Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 3 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Executive Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
3 bedrooms
  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
2 bedrooms
  • 92 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

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Pool
Airport transfer
Free parking
Free WiFi
8.4 out of 10, Very good, (196)
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About the area

Map
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 14 min walk
  • Kuala Lumpur Tower - 15 min walk
  • KLCC Park - 16 min walk
  • Pavilion Kuala Lumpur - 16 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Sultan Ismail Station - 20 min walk
  • Kuala Lumpur Pasar Seni Station - 27 min walk
  • Bukit Nanas Station - 2 min walk
  • Dang Wangi Station - 4 min walk
  • Medan Tuanku Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪Wariseni - ‬2 min walk
  • ‪Mixing Room - ‬3 min walk
  • ‪Xin Cuisine - ‬3 min walk
  • ‪Tandoor Grill - ‬2 min walk

About this property

The Platinum Suites

The Platinum Suites offers a great location, putting you within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness centre and a children's pool are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Bukit Nanas Station is 2 minutes and Dang Wangi Station is 4 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Property size

    • 5 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 6 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (MYR 100 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (MYR 100 per day)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Children's pool

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Freezer

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Bidet
  • Toothbrush and toothpaste
  • Slippers
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Towels provided
  • Hairdryer
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service
  • Streaming services

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Height-adjustable shower head
  • Lever door handles
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk
  • Free bottled water

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre
  • Near outlet shopping

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms

Fees & policies

Refundable deposits

  • Cash deposit: MYR 500.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 150 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Valet parking costs MYR 100 per day

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property is professionally cleaned.

Also known as

Platinum Suites Apartment Kuala Lumpur
Platinum Suites Apartment
Platinum Suites Kuala Lumpur
Apartment The Platinum Suites Kuala Lumpur
Kuala Lumpur The Platinum Suites Apartment
Apartment The Platinum Suites
The Platinum Suites Kuala Lumpur
Platinum Suites
Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel
The Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel Kuala Lumpur

Frequently asked questions

Does The Platinum Suites offer free cancellation for a full refund?
Yes, The Platinum Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Platinum Suites?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Platinum Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Platinum Suites?
Yes. Valet parking costs MYR 100 per day. Parking spaces may be limited.
Is an airport shuttle service offered by The Platinum Suites?
Yes, an airport shuttle is available. The charge is MYR 150 per vehicle one-way.
What are the check-in and check-out times at The Platinum Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Platinum Suites and nearby?
The Platinum Suites has 2 outdoor pools and a fitness centre.
Are there restaurants at or near The Platinum Suites?
Yes, there's an on-site restaurant.
Does The Platinum Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
What's the area around The Platinum Suites like?
The Platinum Suites is in Golden Triangle, a short 2-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

The Platinum Suites Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Summer, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is great.
Mahri, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
thomas, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Space is great, place is out dated!
Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Xiaoqing, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible & inaccurate
Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Darrel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

John, 1-night trip
Verified Expedia guest review

2/10 Poor

So bad management
Dieu V, 1-night trip
Verified Expedia guest review

6/10 Good

If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Justin, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
Verified Expedia guest review

8/10 Very good

Everything is ok only that the toilet flooring too slippery for kids.
Iskandar, 3-night family trip
Verified Expedia guest review

4/10 Fair

Not clean. Took a long time to check in etc
Moe, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Yong Keong Steven, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Platinum Suites
Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Experience at The Platinum Suites
Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Verified Hotels.com guest review

4/10 Fair

agent is great, room is not good
disappointing but agent service is thumbs up
Verified Hotels.com guest review

8/10 Very good

During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified Hotels.com guest review

4/10 Fair

I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
5-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

well cared
we will recommend this to our friend ..room is clean the owner communicate well.. what i really love is everything you need is included in the room e.g stove washing machine even the laundry soap..
richa, 2-night trip
Verified Lastminute guest review

8/10 Very good

KL City skyline spectacular views
Amazing infinity pool. Spacious rooms. Great location.
Verified Hotels.com guest review

10/10 Exceptional

Everything great except for the Towel Guy at pool
The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying it's only for the Face Suite guests. It's a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Excellent n my children really love this trip
Verified Hotels.com guest review