All properties in Hoi An, Quang Nam Province, Vietnam

Hoi An Waterway Resort

4-star hotel in Hoi An with spa and outdoor pool

  • Free local cuisine breakfast and free WiFi

Image gallery

  • Hoi An Waterway Resort
  • Hoi An Waterway Resort
  • Pool
  • Outdoor Pool
  • Hoi An Waterway Resort
Hoi An Waterway Resort. Image 1 of 66.
1 / 66Hoi An Waterway Resort
83/19 Nguyen Duy Hieu, Hoi An, Vietnam
  • Quiet, clean, helpful. Nice light rooms and very large. Staff friendly. Free bikes good.

    Jan 2, 2020

  • This hotel was wonderful! The staff were very helpful and courteous. Our staff were Emily…

    Dec 17, 2019

See all 27 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 29 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Heart of Hoi An
  • Riverside Hoi An - 1 min walk
  • Cam Thanh Bridge - 5 min walk
  • Ba Le Market - 6 min walk
  • Hoi An Ancient Town - 23 min walk
  • Tran Duong House - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Deluxe Room, Balcony, River View
  • Deluxe Suite, Pool View
  • Deluxe Room, Connecting Rooms
  • Deluxe Triple Room, Courtyard View

What’s around


  • Heart of Hoi An
  • Riverside Hoi An - 1 min walk
  • Cam Thanh Bridge - 5 min walk
  • Ba Le Market - 6 min walk
  • Hoi An Ancient Town - 23 min walk
  • Tran Duong House - 24 min walk
  • Assembly Hall of the Chaozhou Chinese Congregation - 25 min walk
  • Assembly Hall of the Hainan Chinese Congregation - 25 min walk
  • Hoi An Cloth Market - 26 min walk
  • Quan Cong Temple - 26 min walk
  • Phuc Kien Assembly Hall - 27 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 58 min drive
  • Da Nang Station - 31 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
See on map
83/19 Nguyen Duy Hieu, Hoi An, Vietnam

At a glance

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*
  • Train station shuttle*


  • Onsite parking limited

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Pool umbrellas

Working away

  • 24-hour business center
  • Computer station


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Spa Service has massage/treatment rooms. Services include deep-tissue massages, Thai massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs and a spa tub.

The spa is open daily.


Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way, Maximum occupancy 3)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for VND 550000.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and cash.

Also known as

  • Hoi Waterway Resort Hoi An
  • Hoi Waterway Resort
  • Hoi Waterway Hoi An
  • Hoi Waterway
  • Hoi An Waterway Resort Hotel
  • Hoi An Waterway Resort Hoi An
  • Hoi An Waterway Resort Hotel Hoi An

*See fees & policies for additional details or extra charges


  • Yes, Hoi An Waterway Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Red Dragon Restaurant (8-min walk), Dingo Deli Vietnam (8-min walk), and Restaurant 328 (8-min walk).
  • Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hoi An Waterway Resort also has a 24-hour fitness center and spa services, as well as a garden.
  • 4.0.Fair

    We requested and received an e-mail response from Deluxe, which is close to a suite on the second floor, a month before we left. But they guided them to the third floor and provided the farthest room. I could change to the second floor, but the room was separated from the end and the English pronunciation was so bad that it was hard to talk and not friendly. The facilities were a little old and not a place to expect great service.

    2 night family trip, Oct 6, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Nice mini resort down a quiet lane a couple of kilometres from the centre of things. Good pool and restaurant. Nice beds and shower. Would have extended our stay however they were full.

    3 night romance trip, Aug 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location in regard to the “old town” was excellent It was away from the bustle in a tranquil setting enabling you to either participate fully in the local activity or to “chill out” The staff were very obliging and assisted where possible to ensure you had a great stay

    8 night trip, Aug 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Generally peaceful location with secluded tropical gardens and pool by the riverside.

    7 night family trip, Jul 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely staff. Spacious modern room. Great location

    7 night family trip, Jun 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everyone was so nice and very helpful in navigating around town. If we were waiting for a taxi they would turn the air conditioning on us(even if it was for a very short wait period). The breakfast was excellent and we even ate dinner a couple of times on the property because of how tired we were and that was very good too! Pool was refreshing, our room was clean and the beds are comfortable. I would highly recommend this resort to my family and friends. We loved it.

    3 night trip with friends, Mar 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Hotel

    Friendly staff, breakfast was exceptional. Great to relax by the pool after biking.

    Karen, 6 night romance trip, Mar 18, 2019

    Verified guest review

  • 8.0.Very good

    Very nice stay, but a couple of draw backs

    We enjoyed our stay at the Hoi An Waterway resort. It was very peaceful and relaxing. The free breakfast was great and the room was very spacious. The staff were very helpful and made sure we were taken care of. A couple things were disappointing though. First of all there was only a curtain for our bathroom door which made the bathroom feel less private. Secondly, we originally booked for 4 nights on which allowed us to cancel. We shortened our trip by one night, but the hotel wouldn't let us just remove one night. We would have had to cancel and rebook our stay and the price had gone up on the website. The price increase would have made 3 nights more expensive than the original 4 we booked. So in the end we paid for 4 nights even though we only stayed for 3. I've changed the length of my stay at many hotels before and this is the first one that wouldn't allow me to shorten my trip for the same price. Other than that, it was a great stay. It was a good value.

    Jeremy, 3 night family trip, Jan 16, 2019

    Verified guest review

  • 10.0.Exceptional


    Good service

    noh, 2 night family trip, Nov 19, 2018

    Verified guest review

  • 10.0.Exceptional

    Total Bliss

    Everything was truly amazing at this little run hotel. The location is outside of the ancient town but you can take one of their free bikes or just grab a taxi for 2USD. The pool was lovely and the massages offered at the hotel were great too. Overall a really great bargain for under 40USD a night! We were debating between this hotel and another in the ancient town and are really pleased we picked here as it was peaceful and tranquil and a great get away.

    3 night romance trip, Oct 12, 2018

    Verified guest review

See all 27 reviews