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Gem Riverside Hotel Hoi An
4-star hotel with outdoor pool, near Hoi An Ancient Town
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromS$83S$54Price available on 25 Oct 2021
Restrictions related to your trip
Check COVID-19 restrictions. Find out moreOpens in a new window
14, Luong Nhu Bich Street, Hoi An, Quang Nam, Vietnam
9.4.Exceptional.363 verified Hotels.com guest reviews
Very new hotel at a quiet and peaceful location. Hotel front desk staff very welcoming…
Mar 7, 2019
The most friendly staff! They couldn’t do enough for us during our stay. Our pick ups and…
Feb 27, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Gap period enforced between guest stays - 24 hours
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Quiet53 positive mentions
Walkable51 positive mentions
Safe41 positive mentions
Convenient32 positive mentions
Dining options21 positive mentions
- Free WiFi
- Free parking
- Pool
- Airport transfer
- Bathtub
- Air Conditioning
Property highlights
Main amenities
- 59 guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Breakfast available
- Free beach shuttle
For families
- Playground on site
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Rollaway/extra beds (surcharge)
- Connecting/adjoining rooms available
- Free toiletries
What’s around
- On the riverwalk
- Hoi An Ancient Town - 10 min walk
- Memory of Hoi An - 7 min walk
- Hoi An Cloth Market - 9 min walk
- Tran Duong House - 9 min walk
- Hoi An Impression Theme Park - 10 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Double Room, City View, Corner
- Deluxe Double or Twin Room, Balcony, River View
- Family Quadruple Room, 2 Queen Beds, Bathtub
- Junior Suite, Connecting Rooms, River View
- Junior Suite, Balcony, River View
- Deluxe Room, 1 Queen Bed, Pool View, Ground Floor
- Deluxe Room, 2 Bedrooms, Connecting Rooms, River View
- Family Room, Pool View, Ground Floor
What’s around
Landmarks
- On the riverwalk
- Hoi An Ancient Town - 10 min walk
- Memory of Hoi An - 7 min walk
- Hoi An Cloth Market - 9 min walk
- Tran Duong House - 9 min walk
- Hoi An Impression Theme Park - 10 min walk
- Assembly Hall of the Chaozhou Chinese Congregation - 10 min walk
- Assembly Hall of the Hainan Chinese Congregation - 10 min walk
- Hoi An Market - 11 min walk
- Quan Cong Temple - 11 min walk
- Museum of Folk Culture - 12 min walk
Getting around
- Da Nang Intl. Airport (DAD) - 30 min drive
- Da Nang Station - 30 min drive
- Airport shuttle (surcharge)
- Free beach shuttle
map
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See on map
14, Luong Nhu Bich Street, Hoi An, Quang Nam, Vietnam
At a glance
Hotel size
- This hotel has 59 rooms
- This hotel is arranged over 4 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite parking available only on request
- Free onsite self parking
- Onsite parking limited
In the hotel
Taking the kids?
- In-room childcare (surcharge)
Food and drink
- Full breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Snack bar/deli
- Poolside bar
- Room service (during limited hours)
- Microwave in a common area
- Water dispenser
Things to do
- Free beach shuttle
- Beach sun loungers
- Outdoor pool
- Pool sun loungers
- Spa services on site
- Free bicycles on site
- Ecotours on site
- Playground on site
- Scooter/moped rentals on site
- Beach umbrellas
- Pool umbrellas
- Beach towels
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 2018
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
- Television in common areas
Accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Lowered electrical outlets in bathroom
Languages Spoken
- English
- Vietnamese
In the room
Home comforts
- Air conditioning
- Minibar
- Slippers
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
Freshen up
- Bathtub or shower
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Ruby Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of VND 200000 for adults and VND 150000 for children (approximately)
- Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one-way, Maximum occupancy 4)
- Early check-in can be arranged for an extra charge (subject to availability, amount varies)
- Credit card charges are subject to an extra charge of 3 percent
Children & extra bedsPay at property
- In-room babysitting is available for an extra charge
- Rollaway beds are available for VND 350000 per day
- Babysitting/childcare is available for an extra charge
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
ParkingPay at property
- Guests must contact this property in advance to reserve onsite parking
Pool, spa & gym (if applicable)Pay at property
- Pool access available from 6:30 AM to 9:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
This property is licensed under an applicable law.Property Registration Number 4001110267
Also known as
- Gem Riverside Hotel Hoi Hoi An
- Gem Riverside Hotel Hoi
- Gem Riverside Hoi Hoi An
- Gem Riverside Hoi
- Gem Riverside Hoi An Hoi An
- Gem Riverside Hotel Hoi An Hotel
- Gem Riverside Hotel Hoi An Hoi An
- Gem Riverside Hotel Hoi An Hotel Hoi An
Also known as
- Gem Riverside Hotel Hoi Hoi An
- Gem Riverside Hotel Hoi
- Gem Riverside Hoi Hoi An
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Gem Riverside Hotel Hoi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking. Parking spots may be limited.
- Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
- Yes, Ruby Restaurant offers local and international cuisine. Nearby restaurants include banana split cafe (8-min walk), Dao Tien River Restaurant (10-min walk), and Mia Coffee (10-min walk).
- Yes, an airport shuttle is available. The charge is VND 300000 per vehicle one-way.
- Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
9.4.Exceptional.363 verified Hotels.com guest reviews
- 2.0.Poor
Disgusting experience
Front desk customer ladies are rude during check in and check out. Charged me vnd200k for a missing pair of slipper too. Ridiculous!
Guorong, 3 night family trip, Jan 26, 2019
Verified Hotels.com guest review
- 8.0.Very good
New hotel which nears to the Hoi An ancient city.
Gem Riverside Hotel is a new hotel which provides free bicycle rental. The room and toilet are big, but the TV channels are all in Vietnamese.
Brenda, 1 night family trip, Dec 4, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Amazing hotel, staff & location
Amazing hotel, pool, staff, location, etc. Breakfast was limited to manager gave us money on the 3rd morning. Will be visiting again.
Gordon, 3 night trip, Feb 12, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Check-in smooth and comfortable while we sat and had a complimentary drink. All the staff were friendly and helpful throughout. Hotel quiet and a shortish walk into the main part of town for plenty shopping and restaurants. Our room was spacious comfortable and clean with a nice view of the river and the swimming pool. Buffet breakfast had plenty of choice including a stand where they cook eggs for you. This was an oasis of calm in an eventful holiday. Nothing was too much trouble for the staff to make your stay enjoyable.
3 night romance trip, Mar 12, 2020
Verified Expedia guest review
- 10.0.Exceptional
We loved everything about this hotel! It was clean, comfortable beds and had a spacious room with a balcony! The staff were so friendly and helpful! A special thanks to Lily and Yummy who helped us with wonderful suggestions of places to go, excellent restaurants and getting us taxis anytime we needed! The breakfasts were great and had lots of choices. The swimming pool was so refreshing and clean! We stayed here seven nights and we could have stayed longer! it really was our favorite hotel in Vietnam and we definitely recommend staying here!
M&J, 5 night romance trip, Mar 6, 2020
Verified Expedia guest review
- 10.0.Exceptional
The staff were the most friendly staff I’ve ever come across. Yummy at the front counter is the sweetest woman. Everyone was very accommodating. The rooms were large, pool was beautiful and breakfast was nice.
Kellie, 9 night trip, Mar 4, 2020
Verified Expedia guest review
- 10.0.Exceptional
Easy and quick check on. Thanks to the great staff working at this property, you can’t ask for better service. They are wonderful with kids and show so much respect. We felt valued and welcomed. Quiet and able to walk to town. Thank you Yummy and Haley, and the rest of the staff for making great memories for my family. Hope to be back one day.
Rupi, 4 night family trip, Mar 3, 2020
Verified Expedia guest review
- 10.0.Exceptional
Best stay of our two months in Asia
What a beautifully maintained property! And run by the kindest, most accommodating team. We booked for six nights...and extended. The food was great and served in pristine conditions. The pool is large with the perfect temperature and the hotel is located just a quick walk over the bridge from old town. Rooms are spotless and very comfortable, wifi reliably fast. We just can’t think of anything that needs improvement at this hotel!
Susan, 6 night trip, Mar 1, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Wonderful Stay
Absolutely wonderful stay - Hotel Staff were outstanding both professionally and very welcoming . They were without exception warm, enthusiastic and humorous Spa was also excellent too offering a good service
David, 3 night trip with friends, Feb 27, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great Hotel.
Really nice hotel. Service is fantastic. Pool is great. Location is good. It’s a 10 minute walk to the heart of old town Hoi An. My wife likes being away from the action and it’s perfect for her. I like the action and would have preferred to be in the old town. Happy wife, happy life.
Erik, 4 night trip, Feb 26, 2020
Verified Hotels.com guest review