Sapa Horizon Hotel

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Minibar, in-room safe, desk, blackout drapes
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Room amenity
Room amenity

Overview of Sapa Horizon Hotel

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Sapa Horizon Hotel

3.5 star property
Mountain hotel in Sa Pa with restaurant and bar/lounge

9.6/10 Exceptional

122 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Laundry facilities
  • 24/7 front desk
Map
018 Pham Xuan Huan Street, Sa Pa, Lao Cai
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Steam room
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Refrigerator in a common area
  • Laundry service
For families
  • Children stay free
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Temperature checks

Choose dates to view prices

About this area

Getting around

  • Lao Cai Train Station - 31 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Sapa Horizon Hotel

A great choice for a stay in Sa Pa, Sapa Horizon Hotel features an airport shuttle. Guests can indulge in massages and enjoy Vietnamese cuisine at Hotspot Barbaque, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a steam room. Fellow travelers like the helpful staff and location.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - 11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*
  • Train station pick-up

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared refrigerator
  • Room service (limited hours)

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Library
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hotspot Barbaque - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 453999.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff and guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sapa Horizon Hotel Hotel
Sapa Paradise View
Sapa Horizon Hotel Sa Pa
Sapa Horizon Hotel Hotel Sa Pa

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Amazing staff, great location, felt at home A+
Upon arrival, staff were quick to greet us and help with luggage. Clean lobby and delicious cinnamon tea were also nice to have while checking in. Coming from Hanoi, we had not seen the sun in several days so it was a delight to come up to our room on the 6th floor and have a nice warm sun with a great view of the mountains and tow blaring in through the big windows. All the details in the room were on point - coffee maker pre-filled to the maximum - which i needed - and the owner made me a cup to show how it worked, big comfy bed with chargers and lamps on each side. The owner invited us to join his family and friends for x-mas dinner in the breakfast area. We enjoyed a traditional hot pot with more than enough prime cuts of fish and meat for everyone! Perfect location on a quiet street just a few minutes walking distance to everything. Owner and staff were extremely friendly and went above and beyond all expectations, they even started breakfast early for us on our last day to make sure we were fed. Breakfast was delicious; beef pho, omelet, and the pineapple pancake were our particular favorites and a very nice way to start the day. Thank you David and your team, hope to see you again soon!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was wonderful in every way!! We were upgraded to a lovely corner room that was clean, comfortable, and had everything we needed. The shower was great! The food was excellent, especially the French Toast.
GDCO, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Super friendly and helpful staff
Gunjan Kumar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The friendliest hotel ever!
This must be one of the friendliest and most welcoming hotels we have ever stayed in! The service is truly exceptional, and the family room was very spacious and had everything we could possibly wish for. We arrived on Christmas Eve, were welcomed with a bottle of wine, and were offered a free full Christmas dinner and drinks in the evening (this was astounding to us, and showed great hospitality compared to other hotels we checked who charged high prices for Christmas dinner/galas!). They also kindly gave us warm sandwiches for the road, going back to Hanoi. The food was excellent -- both breakfast, dinner and sandwiches. Staff were very attentive to giving good service, and we appreciated the gesture of coming up with cold drinks to us when we got back from trekking. The family room does not have a mountain view (which we knew in advance from the description), but it has a nice big terrace, and from there we could hear evening mass and bell-ringing from the nearby Church. A truly wonderful experience for the entire family. We would highly recommend this hotel (which is also conveniently located right in the center)!
CHARLOTTE, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb serv
Ms Chau and all the staff are really genuine about providing great service. Their smile and concern came from the heart, and they made sure all the requests we made were met. Arrangements for trip, info about area, provision of shower even after we checked out... and even thoughtfully prepared warm bahn mi for us when we left for our bus to hanoi. So touched!
Hing, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent Customer Service
Excellent customer focused service from all the staff especially the manager, David and the receptionist, Chau. They always think in advance of customer needs eg. providing shower facility after check out before we departed when we were back from a trekking, offering packed warm sandwich to 5 of us for our long trip back to Hanoi. However pls note that there is a construction going on in front of the hotel.
SC, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, it's in the city centre. Short walk to restaurants/cafes and places of interest in the city.
Tay, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All reception staffs(David...)are very kind. Then, i was up grade room and early check-in. I really want to visit this hotel again. I thank you with all my heart.
2-night trip
Verified CheapTickets guest review

10/10 Exceptional

rafael, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Clean and comfortable hotel, nice and helpful staff. Surrounded by construction going on from 6 am to 10 pm, view on construction site more than on mountain at this time. Expensive for what it is and at that location
1-night family trip
Verified Expedia guest review