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Sapa Cat Cat Hills Resort & Spa

4.0 star property
4-star resort in Sa Pa with outdoor pool and restaurant

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Sapa Cat Cat Hills Resort & Spa

Photo gallery for Sapa Cat Cat Hills Resort & Spa

Exterior
Minibar, in-room safe, bed sheets
Reception
Reception
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Sapa Cat Cat Hills Resort & Spa

7.8

Good

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Map
086 Fansipan, Sa Pa, 33000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser
  • Laundry service
Feel at home
  • Television
  • Garden
  • Daily housekeeping
  • Minibar
  • Dressing gowns
  • Dry cleaning/laundry service

Room options

View all photos for Panoramic Double Room, 1 Queen Bed, Non Smoking, Mountain View

Minibar, in-room safe, bed sheets

Panoramic Double Room, 1 Queen Bed, Non Smoking, Mountain View

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Minibar, in-room safe, bed sheets

Executive Double Room

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, bed sheets

Superior Double Room

  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Minibar, in-room safe, bed sheets

Deluxe Double Room, Non Smoking, Mountain View

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double or Twin Room

Minibar, in-room safe, bed sheets

Basic Double or Twin Room

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Family VIP Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Suite Room

  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About this area

Getting around

  • Lao Cai Train Station - 32 min drive

Restaurants

  • Sapa 24 Restaurant - 10 min walk
  • Little Vietnam Restaurant - 14 min walk
  • Good Morning Vietnam Restaurant - 5 min walk
  • Indigo Restaurant and Bar - 12 min walk
  • Aira Sapa Restaurant - 20 min walk
Map

About this property

Sapa Cat Cat Hills Resort & Spa

Sapa Cat Cat Hills Resort & Spa is a great choice for a stay in Sa Pa. Guests can take a dip in the outdoor pool or grab a bite to eat at H'Mong, which serves breakfast, lunch and dinner. Other highlights at this upmarket resort include a bar/lounge and a garden.

Languages

English, Vietnamese, Vietnamese (Sign language)

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 units

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool
  • Lockers available

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

H'Mong – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • A damage deposit of VND 1000000 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sapa Cat Cat Hills Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sapa Cat Cat Hills Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Sapa Cat Cat Hills Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sapa Cat Cat Hills Resort & Spa?
Yes, there's free valet parking.
What are the check-in and check-out times at Sapa Cat Cat Hills Resort & Spa?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sapa Cat Cat Hills Resort & Spa and nearby?
Sapa Cat Cat Hills Resort & Spa has an outdoor pool and a garden.
Are there restaurants at or near Sapa Cat Cat Hills Resort & Spa?
Yes, there's an on-site restaurant, H'Mong.
What's the area around Sapa Cat Cat Hills Resort & Spa like?
Sapa Cat Cat Hills Resort & Spa is a short 12-minute walk from Sa Pa Square and 14 minutes' walk from Sapa Catholic Church.

Reviews

7.8

Good

7.6/10

Cleanliness

6.4/10

Staff & service

10.0/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Poor

Avoid this hotel at all costs!!!
Pool was green, rubbish and dirt everywhere, cigarette butts on floor of breakfast room, bedroom had mould, shower flooded whole bathroom, door lock was snapped off. We raised issues with staff on the first night, they were all having a party and hotel staff were seen drunk rolling around the hotel foyer. Attempted to get a refund, hotels.com have been useless. Had to pay for another hotel down the road and have never been reimbursed for our terrible experience not only with the hotel but with hotels.com. Very disappointing as we spend thousands a year with them. Customer service 0/10!!! Avoid
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice quiet with awesome view resort.
We book a 2 nights panoramic view rooms. Located on the top, rooms are all individually. Nice mountains view from balcony and bathroom. Spacious and clean. Buggy will ferry guest up to room or you can take a slow walk up. Good breakfast varieties friendly staffs. Resort is located 10mins from town but is walkable. Catcat village is just below the resort. The only downside is they don't even allow us to keep 1 room till 1pm although we booked 4 and pickup is 130pm.
Chris, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ying Pyng, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with great view
Great overall experience. The view from the hotel is stunning.
2-night trip
Verified Hotels.com guest review

6/10 Good

Bel hôtel mais service pas au niveau et bruyant
Joli cadre, belle piscine avec vue sur les rizières mais beaucoup de touristes Vietnamiens qui viennent pour mettre la musique toutes la journée au bord de la piscine et se prendre en photo.
Matthieu, 3-night trip
Verified Hotels.com guest review