In the heart of Sapa's mountains, Sapa Cat Cat Hills Resort & Spa offers an enchanting getaway. Rejuvenate with a full breakfast, unwind in the garden or indulge in spa treatments like massages. With free WiFi and a 24-hour front desk available for assistance.
Sapa Cat Cat Hills Resort & Spa puts you a short five-minute drive from Sapa Lake. Guests can indulge in massages, and H'Mong serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights.
Languages
English, Vietnamese, Vietnamese (Sign language)
At a glance
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Hotel size
97 units
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Room service (limited hours)
Water dispenser
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness centre
An outdoor pool
Spa services
Lockers available
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
H'Mong – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
A damage deposit of VND 1000000 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Mastercard, American Express, JCB International
Cashless transactions are available.
Also known as
Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa
Frequently asked questions
Is there a pool at Sapa Cat Cat Hills Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Sapa Cat Cat Hills Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sapa Cat Cat Hills Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Sapa Cat Cat Hills Resort & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sapa Cat Cat Hills Resort & Spa and nearby?
Sapa Cat Cat Hills Resort & Spa has an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Sapa Cat Cat Hills Resort & Spa?
Yes, there's an on-site restaurant, H'Mong.
What's the area around Sapa Cat Cat Hills Resort & Spa like?
Sapa Cat Cat Hills Resort & Spa is a short 17-minute walk from Sapa Lake and 12 minutes' walk from Sa Pa Square.
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Sapa Cat Cat Hills Resort & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
View
Breakfast
Bathroom
Towns
Service staff
What guests liked
Breakfast options were plentiful and delicious with many choices. (11 reviews)
The spa experience was very clean, wonderful, and relaxing with excellent staff. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Very clean room with amazing views!!!
inha
3-night trip
8/10
We hade a great time at this hotel. Beautiful infinity pool, mice rooms and breathing views. The only thing ww didn't like too much was breakfast. There were some options but nothing that we really enjoy.
Aleksandra
3-night trip
10/10
Excellent hôtel, great staff, good breakfast and drinks
Rachel
2-night trip
10/10
Rooms are nice and big. Easy to communicate. Free breakfast that comes with it is amazing as well. Staff very friendly and helpful especially Long. Will definitely recommend.
Jenelle
2-night trip
10/10
We got here pretty late because we were coming from Hanoi but we were greeted warmly despite how late it was. The staff was extremely friendly. The breakfast we had both days were also amazing. The amenities and room was also nice with an amazing view.
April
2-night trip
10/10
This resort was beautifully situated in the hills. Although futher away from the busy city center, it was a perfect place to retreat. All of the staff were genuinely kind and helpful. One of the staff, Quy, carted us to and from our room and gave recommendations as to where to go and various food options. The breakfast options varied but were all very tasty. We loved our stay at this property and highly recommend it.
Terryn
1-night trip
10/10
All of the staff were so warm and welcoming. Sarah at reception went above and beyond to make sure we were taken care. She even took time to call and check on our shuttle to take us back to the train station. She really made us feel special and genuinely wanted us to have a great stay in Sapa. The spa staff we also excellent helping us have a relaxing stay.
William
1-night trip
10/10
Beautiful infinity pool and rooms! restaurant also had great breakfast included.
Sierra
10/10
A sign by the restaurant door leading outside “PLEASE CLOSE DOOR BEHIND YOU”.
Octavio
3-night trip
10/10
Resort is an extremely fitting name! Feels like you are on a retreat, staff happy to help with any requests, views are astounding and cleanliness second to none - extremely happy with my stay and would recommend to anyone going
Jessie
3-night trip
10/10
The views from the room were amazing! The breakfast was delicious and the staff were all wonderful.
Verified traveller
1-night trip
10/10
Staff made sure we were taken care of. Spa experience was very clean and wonderful. White coffee at the bar was best I’ve ever had! Even though we were completely fogged in and missed the views we came for, we enjoyed the experience. Would absolutely come back
Lauren
1-night trip
10/10
Excellent on everything, I enjoyed my stay and will come back and stay here again. Thank you very much to all the staff taking good care of me.
Phong
2-night trip
10/10
This was my favourite hotel I have ever stayed in. The staff were fantastic. The hotel was unique with beautiful views. The room was lovely and clean. Staff shuttled us up and down from our room to the lobby within a couple minutes. The location was great too, so close to Catcat village and downtown Sapa, as well as the fanatical gondola. Can’t recommend this hotel more!
Krista
2-night trip
10/10
beautiful views. we loved waking up to the perfect view from our room. breakfast options was quite amazing, there was plenty of options. our favorite of the vietnam trip
Ngoc Hien
1-night trip
10/10
Great overall experience. The view from the hotel is stunning.
Verified traveller
2-night trip
10/10
Greatest view possible!
Benoit
10/10
I am speechless with this hotel in a good way!
Everything was excellent all around. The staff was very friendly and helpful, breakfast was amazing with lots of food choices with the view into the mountains and rice fields.The room was very clean and everything was functional.
The best part was the view from the room into the mountain and rice fields. I highly recommend this Hotel.
Javier
1-night trip
10/10
The property was very stunning decor as each room
Is built as a bungalow. However, they should put some scent or detergent on the bedsheets and rooms better since our rooms did smell like bleach.
Overall, it was such a pleasure stay.!
Vu
2/10
The hotel is nicely built and has a nice view, but in my opinion they have a big issue in management. The room is very dirty and full of insects, we also had a lizard in our room. The staff need proper training as they dont know how to deal with tourists and dont know what customer services is. The breakfast doesn't have options and the quality of the food served is not so good. We were only able to eat egg all the time we stayed.
Sapa is a beautiful place, but staying at this hotel ruined our visit completely. I highly recommend avoiding this place if you want a peaceful holiday with no issues. I tried to speak to the management twice while i was there but didnt even feel that they understood what delivering good service is, so i thought there is even no point of explaining..... i found it so weird once when i saw the hotel manager sat in the restaurant having breakfast while guests are still there instead of him making sure everything is ok....
Wasim
3-night trip
10/10
Potentially to provide more vegetarian / muslim friendly meal options.
Aina
2-night trip
6/10
Some of the staff in the restaurant lied and being shady. Customer already paid the bill but they lied and to hustle more money so they can pocket the money.
Vinh
2-night trip
10/10
We book a 2 nights panoramic view rooms. Located on the top, rooms are all individually. Nice mountains view from balcony and bathroom. Spacious and clean. Buggy will ferry guest up to room or you can take a slow walk up. Good breakfast varieties friendly staffs. Resort is located 10mins from town but is walkable. Catcat village is just below the resort. The only downside is they don't even allow us to keep 1 room till 1pm although we booked 4 and pickup is 130pm.
Chris
2-night trip
6/10
This property was advertised very well. Upon arrival the space looked nice too. It is definitely an average place to stay but not as good as you would think. Safety latch was broken as soon as we arrived, and staff tried to charge us extra money for this at checkout. Luckily we had taken a photo. Throughout the night we heard lots of people partying, yelling, and slamming doors. It took 2 days (majority of our stay) to get a night of sleep uninterrupted by this - Bear in mind we are in our 20’s and have stayed at party hostels that were more restful. Staff was good but again we have experienced better. Seems like not so much a place for foreign visitors. I will say the breakfast was good and there was definitely some helpful and very kind staff. Not a bad place to stay, but just not 5 stars.
Alex
3-night trip
6/10
The views are breathtaking! The staff is pleasant but not good at communication : they speak VERY little English which makes the simplest request or question for a very difficult time.
I was rushed out of my room because the cleaners were waiting outside my door…it was 9/9.30am so it wasn’t unreasonable to be still getting ready in the room I feel.
The room though had a wonderful view but the outside window were dirty so…bit of a shame.
The food offer is not good in restaurant and the cocktails (3) we asked for took for ever.
Clean bedrooms and surrounding but not very enjoyable stay to mostly food offering and lack of understanding one another.