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4-star hotel with outdoor pool, near Hoi An Ancient Town
Pros: great staff, but some staff didn't manage customer expectation well. cosy, big and…
Dec 25, 2019
Great value for money, rooms were clean and sufficient amenities provided. Breakfast each…
Dec 7, 2019
Remember, collect 10 stamps, get 1 reward* night
Credit card charges are subject to an extra charge of 3 percent
Rollaway beds are available for VND 345000.0 per night
Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle
Only registered guests are allowed in the guestrooms.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Great service by staff members! Props to Mdm Suri, Mdm Phoebe and Mdm Alice for their excellent guidance and recommendations.
Dalton Chee, 2 night trip with friends, Jul 29, 2019
Verified Hotels.com guest review
All of the staff from front desk, to restaurant staff and house keeping staff were very polite, helpful, warm and made you feel comfortable and save. Special mention to the following front desk staffs: 1. Guest Relations Officer - Mr. Harry 2. Operations Manager - Mrs. Hannah 3. Front Desk Staff - Mr. Linh who went out of their way to accede to requests made. Special mention to Restaurant staff - Miss. Jasmine and Miss Candy for superb services.
4 night family trip, Jun 9, 2019
Verified Expedia guest review
A few staff could not understand English Overall staff were kind and helpful
5 night trip with friends, Jun 5, 2019
Verified Expedia guest review
Very clean rooms, spacious, good selection ar breakfast, very friendly staff
3 night romance trip, May 11, 2019
Verified Expedia guest review
Staff friendly , approachable. I like shuttle services to town and beach . Good services. Good location .
5 night romance trip, May 2, 2019
Verified Expedia guest review
Everything is within a cycling distance Hotel provides bikes and they're all maintained The staff are helpful and friendly Room is spacious and clean with pretty all you'll need for a comfortable stay Breakfast was a nice range of local and international dishes Cereal killers - the cold breakfast is limited But they do have a decent fruit and salad selection Pool - often popular with kids but water looks clean Getting around via walking - 15-20 mins Bike- 10 mins Hotel provided shuttle -5 mins and at certain times Overall a good stay - I'll probably opt to be there next time I'm around
sandra, 3 night trip, Jun 14, 2018
Verified Expedia guest review
Everything is ok.Nothing to complain.Worth for what you pay.Nice breakfast with variety of choices.
Tin Tin, 1 night trip, Feb 10, 2018
Verified Expedia guest review
The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.
V, 3 night family trip, Mar 7, 2020
Verified Expedia guest review
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Susan, 27 night trip, Mar 2, 2020
Verified Hotels.com guest review
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Peter, 5 night trip with friends, Feb 29, 2020
Verified Hotels.com guest review