Destination

Guests
All properties in Hoi An, Quang Nam (province), Vietnam

Hoian Sincerity Hotel & Spa

4-star hotel with outdoor pool, near Hoi An Ancient Town

  • Free WiFi
From
S$44
  • Breakfast buffet
  • City View
  • City View
  • Pool
  • Outdoor Pool
  • City View
1 / 70City View
9.2.Superb.
  • Pros: great staff, but some staff didn't manage customer expectation well. cosy, big and…

    Dec 25, 2019

  • Great value for money, rooms were clean and sufficient amenities provided. Breakfast each…

    Dec 7, 2019

See all 506 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 70 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

What’s around

  • In Hoi An City Centre
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Night Market - 22 min walk
  • An Bang Beach - 42 min walk
  • Riverside Hoi An - 19 min walk
  • Chua Cau - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, Balcony
  • Deluxe Room, Balcony, City View
  • Junior Room, Balcony, City View
  • Family Room, Balcony, Pool View
  • Connecting Rooms, Balcony
  • Suite, Balcony

Location

  • In Hoi An City Centre
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Night Market - 22 min walk

What’s around

Landmarks

  • In Hoi An City Centre
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Night Market - 22 min walk
  • An Bang Beach - 42 min walk
  • Riverside Hoi An - 19 min walk
  • Chua Cau - 21 min walk
  • Hoi An Market - 21 min walk
  • Chuc Thanh Pagoda - 8 min walk
  • Phuoc Lam Pagoda - 14 min walk
  • Hoi An Museum - 16 min walk
  • Tran Family Chapel - 17 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 26 min drive
  • Da Nang Station - 26 min drive
  • Free area shuttle
  • Airport pick-up service
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

Languages Spoken

  • English
  • Korean
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Small print

Also known as

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 345000.0 per night

Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hoian Sincerity Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hoian Sincerity Hotel & Spa.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Claypot (3-min walk), Yum Yum (4-min walk), and Four Plates (8-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
  • Hoian Sincerity Hotel & Spa has an outdoor pool and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Great service by staff members! Props to Mdm Suri, Mdm Phoebe and Mdm Alice for their excellent guidance and recommendations.

    Dalton Chee, 2 night trip with friends, Jul 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All of the staff from front desk, to restaurant staff and house keeping staff were very polite, helpful, warm and made you feel comfortable and save. Special mention to the following front desk staffs: 1. Guest Relations Officer - Mr. Harry 2. Operations Manager - Mrs. Hannah 3. Front Desk Staff - Mr. Linh who went out of their way to accede to requests made. Special mention to Restaurant staff - Miss. Jasmine and Miss Candy for superb services.

    4 night family trip, Jun 9, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A few staff could not understand English Overall staff were kind and helpful

    5 night trip with friends, Jun 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean rooms, spacious, good selection ar breakfast, very friendly staff

    3 night romance trip, May 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Staff friendly , approachable. I like shuttle services to town and beach . Good services. Good location .

    5 night romance trip, May 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location- midway point between beach and old town

    Everything is within a cycling distance Hotel provides bikes and they're all maintained The staff are helpful and friendly Room is spacious and clean with pretty all you'll need for a comfortable stay Breakfast was a nice range of local and international dishes Cereal killers - the cold breakfast is limited But they do have a decent fruit and salad selection Pool - often popular with kids but water looks clean Getting around via walking - 15-20 mins Bike- 10 mins Hotel provided shuttle -5 mins and at certain times Overall a good stay - I'll probably opt to be there next time I'm around

    sandra, 3 night trip, Jun 14, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Just one night in Hoi An

    Everything is ok.Nothing to complain.Worth for what you pay.Nice breakfast with variety of choices.

    Tin Tin, 1 night trip, Feb 10, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.

    V, 3 night family trip, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay here

    My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.

    Susan, 27 night trip, Mar 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations

    Peter, 5 night trip with friends, Feb 29, 2020

    Verified Hotels.com guest review

See all 506 reviews