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Hoian Sincerity Hotel & Spa

Photo gallery for Hoian Sincerity Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Junior Twin Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk
Bar (on property)

Overview of Hoian Sincerity Hotel & Spa

Hoian Sincerity Hotel & Spa

4.0 star property
4-star hotel in Cam Chau with outdoor pool and restaurant
9.2 out of 10 Superb
9.2/10 Superb

1,000 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
No1 Le Dinh Tham, Hoi An, Quang Nam Province
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Spa services
  • Airport pick-up service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

Room options

About this area

What's nearby

  • In Cam Chau
  • Hoi An Market - 3 min drive
  • Hoi An Night Market - 3 min drive
  • An Bang Beach - 9 min drive
  • Cua Dai Beach - 10 min drive
  • Non Nuoc Beach - 18 min drive
  • Marble Mountains - 16 min drive
  • VinWonders Nam Hoi An - 19 min drive
  • My Khe Beach - 27 min drive
  • Han River - 21 min drive

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 46 min drive
  • Da Nang Station - 26 min drive
  • Airport pickup service


  • Hoa Vụ Dam - 4 min walk
  • ROM Vegetarian Bistro - Hoi An - 4 min walk
  • Quán Chay Đồng Hạnh - 5 min walk
  • Panda Coffee - 4 min walk
  • My Cay Like - 5 min walk

About this property

Hoian Sincerity Hotel & Spa

Hoian Sincerity Hotel & Spa offers airport pick-up service (available 24 hours). Guests can grab a bite to eat at the restaurant, or indulge in massages, facials or body treatments. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a fitness centre. The overall value and overall property condition get great marks from fellow travellers.


English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 5 floors


  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • No on-site parking


  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Reception hall


  • Lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for VND 345000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.


Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa offer free cancellation for a full refund?
Yes, Hoian Sincerity Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hoian Sincerity Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hoian Sincerity Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hoian Sincerity Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hoian Sincerity Hotel & Spa?
Sorry, there's no on-site parking at Hoian Sincerity Hotel & Spa.
Is an airport shuttle service offered by Hoian Sincerity Hotel & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
What are the check-in and check-out times at Hoian Sincerity Hotel & Spa?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hoian Sincerity Hotel & Spa and nearby?
Hoian Sincerity Hotel & Spa has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hoian Sincerity Hotel & Spa?
Yes, there's an on-site restaurant.
Does Hoian Sincerity Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hoian Sincerity Hotel & Spa like?
Hoian Sincerity Hotel & Spa is in Cam Chau, a short 19-minute walk from Riverside Hoi An and 16 minutes' walk from Hoi An Museum. Travellers say that the local area is good for shopping and very quiet.







Staff & service




Property conditions & facilities




10/10 Exceptional

We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Tracey, 2-night trip
Verified guest review

10/10 Exceptional

If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!
Verified Expedia guest review

10/10 Exceptional

Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.
Verified Expedia guest review

10/10 Exceptional

Douglas, 4-night trip
Verified guest review

10/10 Exceptional

Nice hotel
Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Bradford, 1-night trip
Verified guest review

10/10 Exceptional

Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldn’t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesn’t take long. The town is also walkable (25 mins). Lovely breakfast too.
Catherine, 3-night romance trip
Verified Expedia guest review

8/10 Very good

stephanie, 3-night trip
Verified guest review

6/10 Good

Staff friendly and helpful with good English. Bikes were poorly maintained and need to be renewed. Room could have been cleaned better.
Brian, 4-night trip
Verified guest review

8/10 Very good

Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Mick, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Susan, 27-night trip
Verified guest review