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Hoian Sincerity Hotel & Spa
4-star hotel with outdoor pool, near Hoi An Ancient Town
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
FromS$63S$44
Restrictions related to your trip
Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window
9.2.Superb.506 verified Hotels.com guest reviews
Pros: great staff, but some staff didn't manage customer expectation well. cosy, big and…
Dec 25, 2019
Great value for money, rooms were clean and sufficient amenities provided. Breakfast each…
Dec 7, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free WiFi
- Pool
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 70 guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Breakfast available
- Free area shuttle
For families
- Free cribs/infant beds
- Children's pool
- Rollaway/extra beds (surcharge)
- Private bathroom
- Separate bedroom
- Separate sitting area
What’s around
- In Hoi An City Centre
- Hoi An Ancient Town - 15 min walk
- Hoi An Night Market - 22 min walk
- An Bang Beach - 42 min walk
- Riverside Hoi An - 19 min walk
- Chua Cau - 21 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Room, Balcony
- Deluxe Room, Balcony, City View
- Junior Room, Balcony, City View
- Family Room, Balcony, Pool View
- Connecting Rooms, Balcony
- Suite, Balcony
Location
- In Hoi An City Centre
- Hoi An Ancient Town - 15 min walk
- Hoi An Night Market - 22 min walk
What’s around
Landmarks
- In Hoi An City Centre
- Hoi An Ancient Town - 15 min walk
- Hoi An Night Market - 22 min walk
- An Bang Beach - 42 min walk
- Riverside Hoi An - 19 min walk
- Chua Cau - 21 min walk
- Hoi An Market - 21 min walk
- Chuc Thanh Pagoda - 8 min walk
- Phuoc Lam Pagoda - 14 min walk
- Hoi An Museum - 16 min walk
- Tran Family Chapel - 17 min walk
Getting around
- Da Nang Intl. Airport (DAD) - 26 min drive
- Da Nang Station - 26 min drive
- Free area shuttle
- Airport pick-up service
- Free shopping center shuttle
- Free beach shuttle
At a glance
Hotel size
- This hotel has 70 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- No onsite parking
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Snack bar/deli
- Poolside bar
- Room service (during limited hours)
- Barbecue grills
Things to do
- Free beach shuttle
- Outdoor pool
- Children's pool
- Fitness facilities
- Spa services on site
- Steam room
- Bicycle rentals on site
- Pool sun loungers
- Sauna
- Pool umbrellas
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Luggage storage
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 2015
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Fireplace in lobby
Languages Spoken
- English
- Korean
- Vietnamese
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
Things to enjoy
- Separate sitting area
- Balcony
Freshen up
- Private bathroom
- Shower only
- Designer toiletries
- Hair dryer
Be entertained
- 32-inch LED TV
- Cable TV channels
Stay connected
- In-room computer
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
Small print
Also known as
- Hoian Sincerity Hotel Hoi An
- Hoian Sincerity Hotel
- Hoian Sincerity Hoi An
- Hoian Sincerity
- Hoian Sincerity & Spa Hoi An
- Hoian Sincerity Hotel & Spa Hotel
- Hoian Sincerity Hotel & Spa Hoi An
- Hoian Sincerity Hotel & Spa Hotel Hoi An
Optional extras
Credit card charges are subject to an extra charge of 3 percent
Rollaway beds are available for VND 345000.0 per night
Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle
Policies
Only registered guests are allowed in the guestrooms.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hoian Sincerity Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Sorry, there's no onsite parking at Hoian Sincerity Hotel & Spa.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 2:00 PM - midnight. Check-out time is noon.
- Yes, there's an onsite restaurant. Nearby restaurants include Claypot (3-min walk), Yum Yum (4-min walk), and Four Plates (8-min walk).
- Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
- Hoian Sincerity Hotel & Spa has an outdoor pool and a sauna, as well as a steam room and a garden.
9.2.Superb.506 verified Hotels.com guest reviews
- 10.0.Exceptional
Great service by staff members! Props to Mdm Suri, Mdm Phoebe and Mdm Alice for their excellent guidance and recommendations.
Dalton Chee, 2 night trip with friends, Jul 29, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
All of the staff from front desk, to restaurant staff and house keeping staff were very polite, helpful, warm and made you feel comfortable and save. Special mention to the following front desk staffs: 1. Guest Relations Officer - Mr. Harry 2. Operations Manager - Mrs. Hannah 3. Front Desk Staff - Mr. Linh who went out of their way to accede to requests made. Special mention to Restaurant staff - Miss. Jasmine and Miss Candy for superb services.
4 night family trip, Jun 9, 2019
Verified Expedia guest review
- 8.0.Very good
A few staff could not understand English Overall staff were kind and helpful
5 night trip with friends, Jun 5, 2019
Verified Expedia guest review
- 10.0.Exceptional
Very clean rooms, spacious, good selection ar breakfast, very friendly staff
3 night romance trip, May 11, 2019
Verified Expedia guest review
- 8.0.Very good
Staff friendly , approachable. I like shuttle services to town and beach . Good services. Good location .
5 night romance trip, May 2, 2019
Verified Expedia guest review
- 10.0.Exceptional
Location- midway point between beach and old town
Everything is within a cycling distance Hotel provides bikes and they're all maintained The staff are helpful and friendly Room is spacious and clean with pretty all you'll need for a comfortable stay Breakfast was a nice range of local and international dishes Cereal killers - the cold breakfast is limited But they do have a decent fruit and salad selection Pool - often popular with kids but water looks clean Getting around via walking - 15-20 mins Bike- 10 mins Hotel provided shuttle -5 mins and at certain times Overall a good stay - I'll probably opt to be there next time I'm around
sandra, 3 night trip, Jun 14, 2018
Verified Expedia guest review
- 10.0.Exceptional
Just one night in Hoi An
Everything is ok.Nothing to complain.Worth for what you pay.Nice breakfast with variety of choices.
Tin Tin, 1 night trip, Feb 10, 2018
Verified Expedia guest review
- 10.0.Exceptional
The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.
V, 3 night family trip, Mar 7, 2020
Verified Expedia guest review
- 10.0.Exceptional
Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Susan, 27 night trip, Mar 2, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Peter, 5 night trip with friends, Feb 29, 2020
Verified Hotels.com guest review