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Hoi An Garden Palace & Spa

4.0 star property
4-star hotel with spa, near Ba Le Market

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Hoi An Garden Palace & Spa

Photo gallery for Hoi An Garden Palace & Spa

Outdoor pool, pool umbrellas, pool loungers
Courtyard
Minibar, in-room safe, desk, blackout curtains
Family dining
Reception

Overview of Hoi An Garden Palace & Spa

9.0

Superb

Property highlights

  • Pool
  • Airport transfer
  • Restaurant
  • Bar
  • Spa
  • Gym
Map
311 Cua Dai Street, Hoi An, Quang Nam
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Garden

Room options

View all photos for City Deluxe

Minibar, in-room safe, desk, blackout curtains

City Deluxe

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Deluxe

Minibar, in-room safe, desk, blackout curtains

Junior Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms

  • 96 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Terrace Deluxe

Minibar, in-room safe, desk, blackout curtains

Terrace Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Triple Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Family Triple Room, Balcony

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Palace Suite

Minibar, in-room safe, desk, blackout curtains

Palace Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Cam Chau
  • Hoi An Market - 3 min drive
  • Cua Dai Beach - 8 min drive
  • Hoi An Night Market - 5 min drive
  • An Bang Beach - 8 min drive
  • VinWonders Nam Hoi An - 15 min drive
  • Non Nuoc Beach - 25 min drive
  • Marble Mountains - 20 min drive
  • My Khe Beach - 29 min drive

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 48 min drive
  • Da Nang Station - 28 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Eco coffee - 6 min walk
  • Red Dragon restaurant - 5 min walk
  • Paddy House Café - 7 min walk
  • Quán Chay An Lạc - 5 min walk
  • Phở Riu Restaurant - 7 min walk
Map

About this property

Hoi An Garden Palace & Spa

Hoi An Garden Palace & Spa offers an airport shuttle (available 24 hours) for VND 455000 per vehicle one way. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or reflexology. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle available 24 hours a day*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Accessible train station shuttle
  • Raised toilet seat

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle service is offered for an extra charge of VND 455000 per vehicle (one way)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 580000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Frequently asked questions

Does Hoi An Garden Palace & Spa offer free cancellation for a full refund?
Yes, Hoi An Garden Palace & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hoi An Garden Palace & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hoi An Garden Palace & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Hoi An Garden Palace & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hoi An Garden Palace & Spa?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hoi An Garden Palace & Spa?
Yes, an airport shuttle is available. The charge is VND 455000 per vehicle one way.
What are the check-in and check-out times at Hoi An Garden Palace & Spa?
You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hoi An Garden Palace & Spa?
No, this hotel doesn't have a casino, but Crown Games Club (23-min drive) is nearby.
What is there to do at Hoi An Garden Palace & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hoi An Garden Palace & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hoi An Garden Palace & Spa?
Yes, there's an on-site restaurant.
Does Hoi An Garden Palace & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Hoi An Garden Palace & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hoi An Garden Palace & Spa like?
Hoi An Garden Palace & Spa is in Cam Chau, a short 3-minute walk from Riverside Hoi An and 20 minutes' walk from Hoi An Impression Theme Park.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

A lovely stay!
We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests). Breakfast was really good - good spread of western and Asian. The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes. The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel! Would definitely recommend this hotel!
Oliver, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Lovely hotel staff and service. Place is also beautiful and looks just like the pics!
Zineddine, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sally, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay in Hoi An
Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
Diana S, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hang Mai Thuy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

😎
Butch, 3-night trip
Verified Expedia guest review

8/10 Very good

Everything was how it was supposed to be
VASILE FLORIN, 21-night trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, received vegan meals for breakfast and great food and place to stay.
Amariah, 7-night romance trip
Verified Wotif guest review