Does Hanoi Holiday Center Hotel offer free cancellation for a full refund?

Yes, Hanoi Holiday Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hanoi Holiday Center Hotel?

Sorry, there's no on-site parking at Hanoi Holiday Center Hotel.

Is an airport shuttle service offered by Hanoi Holiday Center Hotel?

Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.

What are the check-in and check-out times at Hanoi Holiday Center Hotel?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Hanoi Holiday Center Hotel?

Yes, there's an on-site restaurant.

What's the area around Hanoi Holiday Center Hotel like?

Hanoi Holiday Center Hotel is a short 11-minute walk from Hoan Kiem Lake and 7 minutes' walk from Hanoi Old Town Night Market.

Hanoi Holiday Center Hotel, Hanoi - Updated Price, Reviews & HD Photos

2/10 Poor

14 Feb, 2020

AVOID

Mold problems on all the walls and window curtain. Room was cold. Sheets, blanket, pillows all felt cold and damp. No way to regulate room temperature. Only good were wifi, friendly reception guys, and minutes walk to beautiful lake Hoan Kiem. I didn't bother to ask for room change because I saw two other rooms were equally terrible. Bathroom had no vent, also had mold. Shower was either boiling hot or cold.

Bryan, 3-night trip

4/10 Fair

5 Feb, 2020

Fake windows in the pictures. The room has curtains and a window which open onto... Nothing Beware.

2-night trip

6/10 Good

5 Feb, 2020

Reasonable price and fairly close to main areas of interest. The property is a bit hidden away but in a generally quiet side street..... There seemd to be a neighbours dog tied up outside while I was there which barked constantly. There's a scooter garage next door that get going early but not a major issue for me. All in all, a compact hotel which was OK for a couple of days.

Steve, 2-night trip

10/10 Exceptional

1 Feb, 2020

Best value for money with great staff

We stayed for 3 nights in this hotel which is very nicely located, just out of the busy Hanoi streets. Staff very helpful, stored our luggage during Hagiang loop (this was even before our actual stay at the hotel). Room was great with nice hot shower. Breakfast includes many choices and is tastful. Combined with the low price highly recommended!

L.J.A.C., 3-night trip

8/10 Very good

30 Jan, 2020

I chose the HHCH because of it’s location (it is less than a block away from friends who live in Hanoi). I read some negative reviews about a car wash outside and some general complaints about the noise, but for anyone who’s been to Hanoi before, you’d know: this is the Old Quarter. It’s cramped and loud and beautiful and I love every second and square inch of it! Of 6 different area hotels I’ve spent time in, I’d say this was my second favorite, which is saying quite a lot. The staff are truly amazing. I booked a Ninh Binh day trip through them and it turned out to be an absolutely unforgettable time. When I come back to Hanoi, which I most likely will, I’ll be looking at the HHCH again!

3-night trip

8/10 Very good

6 Jan, 2020

The staff are the nicest part of this hotel, they are so friendly and are always happy to help. The hotel itself is a little old and is on a road which specialises in cleaning motorbikes and cars so can be a little busy. It is conveniently based and made a nice base for our stay in Vietnam.

22-night trip

10/10 Exceptional

6 Jan, 2020

英語ができるスタッフとできないスタッフがいましたが、常時いてくれて、帰ってくると少し話したりして、いつも家に帰ってきたような安心感を感じることができました。英語ができるスタッフの方とは、たくさん話すことができ、とてもフレンドリーで、ハノイにお友達ができたような気分です。空港までの帰りのタクシーは、ホテルで頼んだら、ホテルでクレジットカードで先払いできたので、支払いに不安がなく、とても良かったです。部屋はとてもきれいに清掃されていました。場所もわかりやすく、旧市街で拠点にするにはとても便利でした。疲れたり、トイレに行きたくなったら、すぐ帰ることもできたのでとても良かったです。ありがとうございました。

Atsuko, 2-night trip

6/10 Good

4 Jan, 2020

This is a nice hotel with very friendly staff. Its tucked away in the old quarter of Hanoi and is nice a quiet and away from the heavily busy streets. The room we had however did not have any windows which was a little disappointing.

3-night trip

10/10 Exceptional

1 Jan, 2020

Thích lắm.,,

Thân thiện, ấm cúng... rất thích

Ánh Nga, 2-night trip

4/10 Fair

25 Dec, 2019

Nice location and kind staff, but some facilities were not good.(Hot water doesn’t last long enough for taking a shower even though the one for washing hands lasts good enough.)(Hair dryer doesn’t work nicely...like stops in 15 seconds.) Also when we checked out, the staff didn’t understand how much we paid in the arrival day. Luckily we had the invoice, so we figured out. We hope the system for the price would be more precisely.

4-night trip

8/10 Very good

22 Dec, 2019

場所も旧市街にあり観光するのも楽で良い。ホテルでハロン湾ツアーなども案内してくれる（もちろん英語の混載ツアーだが）ネットよりかは安かった。

Natsumi, 3-night trip

10/10 Exceptional

15 Dec, 2019

フロント、清掃共にスタッフがとても親切で英語が堪能のようでした。近くにあるフックロン迄の間に食事処もカフェもあり立地もとても便利で良かったです。

きい, 6-night trip

10/10 Exceptional

22 Nov, 2019

The hotel is clean and quiet. The room is basic but is reasonable in size. For the price it is a very good deal.

1-night trip

10/10 Exceptional

7 Nov, 2019

宿泊費から考えると、十分な清潔さと設備、サービスでした、大変満足です。旧市街の中にあり、立地も便利で快適でした。

5-night trip

10/10 Exceptional

24 Oct, 2019

Accueil au top

Super accueil ! Très propre et très bien situé

Morgane, 2-night trip

10/10 Exceptional

23 Oct, 2019

すべてにおいて満足しています。

1-night trip

2/10 Poor

17 Oct, 2019

홀로 여행객 절대 비추천

한시간 정도 일찍 도착했더니 방이 준비가 안됬다고해서 의자에 앉아 기다리겠다고 했다 그러곤 점심을 먹기 시작하더니 40분쯤 후에 갑자기 방이 수리중이라며 같은 사장의 다른 호텔로 안내해 준단다 데려간 곳은 브라더인 트래블 엘베도 없는 홈스테이 같은 곳이었다 오랫만의 여행이고 막 하노이에 도착한 나는 의사소통도 잘 안되는 상황에서 크게 당황해서 ok 를했지만 나중에 찾아보니 방값도 만원정도 차이 나더라 사기 당한 기분이었고 무서웠다 하노이의 첫 인상은 이렇게 나쁘게 각인되었다

SO YOUNG, 1-night trip

8/10 Very good

10 Oct, 2019

Clean Hotel, Friendly Service.

The staff at this hotel is really what makes it. They are sincerely friendly and helpful. The hotel itself is a simple, no-frills hotel that provides for all basic needs, which is all I really ask for. The room was clean, the a/c worked, there were fresh towels. I had my laundry done and it was finished same day. The included breakfast was modest, tasty and healthy with offerings that varied every day. Very conveniently located in Old Town. If you book a room with a balcony maybe consider ear plugs if you are a light sleeper as the street noise can be loud at times. I stopped in Hanoi on my way to visit my family in Ho Chi Minh City and I felt very at home in this hotel. I would 100% stay here again. For the price I don't think it can be topped.

Lisa, 3-night trip

8/10 Very good

7 Oct, 2019

cheap and cheerful!

Positives - Nice little hotel. Clean and comfortable for 2 nights. The gentleman on a morning cooks delicious pancakes! Thank you so much for our stay. The staff are super friendly! Negative - kept waking up as there was quite a lot of noise but nothing the hotel can do as it’s out of their control! The shower head cannot be adjusted so you can’t move it - hard when boyfriend is 6 ft 5

Bonnie, 2-night trip

6/10 Good

3 Oct, 2019

GREAT buffet style breakfast :-) Sink stopper in bathroom was useless, couldn't keep water in sink

Alex, 9-night trip

6/10 Good

21 Aug, 2019

Good location

The entrance of the hotel is very wet or dirty. There are bikes being washed just outside the hotel entrance during day time. The hotel staff was friendly and helpful. However, for tour information, they pushed us to book using their agency and was reluctant to give information about public train or bus services. Also when asked about currency exchange places, they were more eager to exchange by themselves rather than pointing us to a place with better rates. The room condition was bad. The chair in the balcony was torn. The ceiling was leaking water (there were clear watermarks, pictures included). The bedsheet was not clean. The floor towel was torn. We were given a room on the 6th floor and the air condition was not enough, it was hot inside. After sunset the temperature was bearable. The hotel assistant lady offered us another hotel, which was even worse (by looking at the picture online). We were not there long except to sleep at night so we did ok. Hope there are other better hotels in the location at this price.

MD, 2-night trip

10/10 Exceptional

20 Aug, 2019

Diane from Australia

Great value for money From the time we walked in they made us feel welcome, very friendly staff rooms were clean and breakfast was nice. The wonderful staff helped us in places to go and see and things to do. Highly recommend 😊 Very Happy Customer from Australia 😊😊

diane, 3-night trip

10/10 Exceptional

17 Aug, 2019

1800円くらいの値段の割には朝食も付いて、コスパは比較的良かったと思います。ホテルの場所は少しわかりづらいかもしれません。

こうめい, 2-night trip

6/10 Good

17 Aug, 2019

Smaller room then in pictures.Had a dog barking most nights.Room maintenance a little slack.But staff were so lovely

8-night trip

10/10 Exceptional

10 Aug, 2019

チェックイン時にツアーを勧めてくれたり、空港までもタクシーよりも安い車を手配してくれました！朝フロントでツアーの車を待っていると、よく眠れた？など、すごく気さくに声をかけてされました！ 1人旅だったので、すごく嬉しかったです(^ ^)

2-night trip

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