3H-1-2, Straits Quay, Jalan Seri Tanjung Pinang, George Town, Penang, 10470
What's nearby
Straits Quay Mall - 1 min walk - 0.1 km
Gurney Drive - 3 min drive - 3.1 km
Gurney Plaza - 4 min drive - 3.6 km
Arulmigu Balathandayuthapani Temple - 7 min drive - 5.4 km
KOMTAR - 8 min drive - 7.7 km
Getting around
Penang (PEN-Penang Intl.) - 39 min drive
Tasek Gelugor Station - 41 min drive
Penang Sentral - 42 min drive
Sungai Petani Station - 49 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 8 min walk
Nyonya Breeze Desire - 3 min walk
Love A Loaf Bakery & Cafe - 13 min walk
The Coffee Bean & Tea Leaf - 2 min walk
Chimac Station - 16 min walk
About this property
Profolio Straits Quay
Profolio Straits Quay puts you a short five-minute drive from Gurney Drive and Gurney Plaza. Guests can indulge in massages, then grab a bite to eat at one of the 15 restaurants. There's an outdoor pool and a bar/lounge, and in-room conveniences include washing machines and fridges.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
9 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle from 6:00 AM to midnight*
Other information
Designated smoking areas
Property amenities
Food and drink
15 restaurants
5 coffee shops
Bar/lounge
Snack bar/deli
Travelling with children
Children's pool
Local/corner shop
What to do
Shopping
Hiking/biking trails nearby
Services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Bike hire
Facilities
Built in 2010
ATM/banking
Garden
Terrace
Fitness centre
An outdoor pool
Outdoor tennis court
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Washing machine
Sleep well
Bed sheets provided
What to enjoy
Private hot tub
Balcony
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
2 bathrooms
Separate bath and shower
Bidet
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Full-sized fridge/freezer
Microwave
Kitchenette
Stovetop
Oven
Toaster oven
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Cash deposit: MYR 200.0 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of MYR 60 per vehicle (one-way)
Policies
This property accepts credit cards.
This property is professionally cleaned.
Also known as
Profolio Straits Quay Apartment
Apartment Profolio Straits Quay
Profolio Straits Quay Apartment George Town
Profolio Straits Quay George Town
Apartment Profolio Straits Quay George Town
George Town Profolio Straits Quay Apartment
Profolio Straits Quay
Profolio Straits Quay Hotel
Profolio Straits Quay George Town
Profolio Straits Quay Hotel George Town
Frequently asked questions
Does Profolio Straits Quay offer free cancellation for a full refund?
Yes, Profolio Straits Quay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Profolio Straits Quay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Profolio Straits Quay?
Sorry, pets aren't allowed.
Is parking offered on site at Profolio Straits Quay?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Profolio Straits Quay?
Yes, an airport shuttle is available from 6:00 AM to midnight on request. The charge is MYR 60 per vehicle one-way.
What are the check-in and check-out times at Profolio Straits Quay?
You can check in starting at 3 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Profolio Straits Quay and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Profolio Straits Quay?
Yes, there are 15 on-site restaurants.
Does Profolio Straits Quay have rooms with private hot tubs?
Yes, each room has a a private hot tub.
Does Profolio Straits Quay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, an oven and a fridge.
Does Profolio Straits Quay have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Profolio Straits Quay like?
Profolio Straits Quay is a short 1-minute walk from Straits Quay Mall and 17 minutes' walk from Penang Avatar Secret Garden.
Profolio Straits Quay Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 July 2024
The view is outstanding..
Azfar Nik
Azfar Nik, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
The property is quite unique in its surrounding close to the sea and with different shops and eatery.
Leung
Leung, 8-night family trip
Verified Expedia guest review
4/10 Fair
16 November 2023
The electrical breaker kept tripping on the master bath water heater. So I could not use that bathroom. In using the other bathroom the shower is stopped up and so a quick shower so it didn’t flood into the bathroom.
Brian
Brian, 6-night business trip
Verified Expedia guest review
4/10 Fair
19 October 2023
The place is dirty and maintenance is overdue.
Towels are torn.
Pillows have brown stains.
Andrey
Andrey, 4-night family trip
Verified Expedia guest review
6/10 Good
5 March 2023
Kah Heng
Kah Heng, 2-night trip
Verified Expedia guest review
4/10 Fair
28 February 2023
Partiben
Partiben, 2-night trip
Verified Expedia guest review
2/10 Poor
14 February 2023
This property needs a good clean, repair work and paint.
Sandra
Sandra, 10-night trip
Verified Expedia guest review
4/10 Fair
29 June 2022
I was not goven a pool view room as advertised on my booking. When rung up the given straits quay property contact , staff was not friendly dued to the booking was not direct from them. Room was dirty , bathroom has cockroaches , wet towels still left in the washer. I was very disappointed .
Lee
Lee, 3-night trip
Verified Wotif guest review
10/10 Exceptional
2 March 2022
Choy
Choy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 January 2021
Ahmad Shahrulnizam
Ahmad Shahrulnizam, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 January 2021
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2020
Leong Sze
Leong Sze, 3-night family trip
Verified Hotels.com guest review
6/10 Good
22 February 2020
Verified traveller
10-night trip
Verified Expedia guest review
10/10 Exceptional
29 December 2019
Muhamad Hafiz
Muhamad Hafiz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2019
Still got some rubbish and stuffs didnt finish cleaning up, apparently some closets still got owner stuff in it.
Verified traveller
1-night family trip
Verified Expedia guest review
2/10 Poor
17 September 2019
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
25 July 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
18 July 2019
Profolio Suite
The first day we had no hot water. The main bathroom was repaired on the second day but the en-suite took several days before we could use it. The TV uses an Android box that had no instructions. 327 channels but no guide and the box had to be reset about 3 times each night. Until we got the manager up we could not see anything but a black screen. A guide to the TV, oven and other items in the room would be useful. Ken the manager was approachable, friendly and helpful but often was off site. The room was comfortable if not a little dated in furniture. The bathrooms (when we could use them) were very up market and luxurious and definitely the highlight of the room. Mattress as is usual in SE Asia was like a rock. Fridge was a good size and very cold but noisy. Microwave is very basic. Oven and hot plates worked ok but took some experimenting without instructions. The air con and fans were very efficient. Second TV in the en-suite was useless. Room is serviced 3 times a week and the washing machine supplied is fine and the balcony was adequate to dry clothes.
William
William, 12-night romance trip
Verified Hotels.com guest review
8/10 Very good
23 May 2019
Maarten
Maarten, 4-night trip
Verified Hotels.com guest review
8/10 Very good
12 April 2019
Ronald
Ronald, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 March 2019
Communication with property manager was good. Apartment was spacious and clean. Pool was nice and big. Small supermarket, eateries and other facilities available on the property.
Sharon
Sharon, 8-night family trip
Verified Expedia guest review
8/10 Very good
22 December 2018
Profolio - Straits Quay
This unit was good for the price that we paid. Very comfortable and good location. The only minor setback is that the shower areas in both bathrooms can be a bit cleaner to truly make this unit outstanding. The owner did send the cleaners to try clean up the shower area upon our request.
Chuah
Chuah, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
14 November 2018
The view awesome. Owner very good. Will repeat.
The view awesome. Owner very good. Will repeat to stay here again
Zahira
Zahira, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2018
Verified traveller
2-night romance trip
Verified Hotels.com guest review
8/10 Very good
9 November 2018
All was good.
1) th oven short circuit as it cuts off.
2) suggest to have microwave, would be convenient to heat up food.