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Ixora Hotel

Photo gallery for Ixora Hotel

Front of property
Garden
Front of property
Executive Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; Malaysian cuisine

Overview of Ixora Hotel

Ixora Hotel

4.0 star property
4-star Perai hotel with outdoor pool, connected to a shopping centre
8.2 out of 10 Very good
8.2/10 Very good

270 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Jalan Baru, Bandar Perai Jaya, Perai, Penang, 13600
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • Heart of Perai
  • AEON Mall Bukit Mertajam - 15 min drive
  • Queensbay Mall - 16 min drive
  • KOMTAR - 19 min drive
  • Swettenham Pier Cruise Terminal - 19 min drive
  • Padang Kota Lama - 19 min drive
  • Penang Hill - 22 min drive
  • Gurney Drive - 22 min drive
  • Gurney Plaza - 22 min drive
  • Ferringgi Beach - 54 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 22 min drive
  • Penang Sentral - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Straits Cafe & Lounge - 1 min walk
  • McDonald's - 2 min walk
  • Starview Restaurant - 7 min walk
  • Restoran Ki Xiang 奇香巴生肉骨茶 - 8 min walk
  • Sushi Queen - 8 min walk
Map

About this property

Ixora Hotel

Ixora Hotel offers an airport shuttle (available 24 hours) for MYR 120.00 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Straits Cafe, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a fitness centre and a bar/lounge. Fellow travellers say good things about the helpful staff and shopping.

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (19293 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Straits Cafe – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 38 to 42.29 for adults and MYR 28.00 to 29.68 for children
  • Airport shuttle service is offered for an extra charge of MYR 120.00 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 120.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Ixora
Ixora Hotel
Ixora Hotel Perai
Ixora Perai
Ixora Hotel Penang Perai
Ixora Hotel Hotel
Ixora Hotel Perai
Ixora Hotel Hotel Perai

Frequently asked questions

Does Ixora Hotel offer free cancellation for a full refund?
Yes, Ixora Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ixora Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ixora Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Ixora Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ixora Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Ixora Hotel?
Yes, an airport shuttle is available. The charge is MYR 120.00 per vehicle one way.
What are the check-in and check-out times at Ixora Hotel?
You can check in from 3:00 PM - 12:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.
What is there to do at Ixora Hotel and nearby?
Ixora Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Ixora Hotel?
Yes, The Straits Cafe offers Malaysian cuisine.
What's the area around Ixora Hotel like?
Ixora Hotel is in the heart of Perai, a short 1-minute walk from Megamall Pinang.

Reviews

8.2

Very good

8.1/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

light switch is not practical. 10 minutes I look for the light switch to off and there is no bathtub, I read the comments and the facility provided has a bathtub
Liyana, 1-night family trip
Verified Expedia guest review

2/10 Poor

The check in took neatrly 1 hours. We need to que and the que was too long and many was not satisfied.
Siti Zuleha, 1-night family trip
Verified Expedia guest review

6/10 Good

Took too much time for check in while there have 2 groups of the guests at that time. Maybe they need to update the system. The breakfast is not bad but it's good if can improve in term of more selection of foods.
Choon Sheong, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

MOHAMAD AMIN ARIFF, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zulqarnain, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yu Heng, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy to move around
Chitra, 3-night family trip
Verified Expedia guest review

6/10 Good

rahimy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohd Firdaus, 2-night trip
Verified Hotels.com guest review