All properties in George Town, Penang, Malaysia

Shangri-La Golden Sands, Penang

4-star beachfront resort with golf course, near Ferringgi Beach

  • Free WiFi and free parking

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1 / 65Beach
8.2.Very good.
  • Overall, my wife, friends and I enjoyed the stay at Golden Sands Resort. The resort was…

    Mar 11, 2020

  • Disappointed with Expedia for not making it clear of the room facing. We have requested…

    Mar 7, 2020

See all 486 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 387 guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • On the beach
  • Ferringgi Beach - 3 min walk
  • Tropical Spice Garden - 31 min walk
  • ESCAPE Adventureplay - 4.8 mi / 7.7 km
  • Penang National Park - 4.9 mi / 7.8 km
  • Entopia by Penang Butterfly Farm - 4.9 mi / 7.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed
  • Executive Room, 2 Twin Beds, Sea View
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room


  • On the beach
  • Ferringgi Beach - 3 min walk
  • Tropical Spice Garden - 31 min walk

What’s around


  • On the beach
  • Ferringgi Beach - 3 min walk
  • Tropical Spice Garden - 31 min walk
  • ESCAPE Adventureplay - 4.8 mi / 7.7 km
  • Penang National Park - 4.9 mi / 7.8 km
  • Entopia by Penang Butterfly Farm - 4.9 mi / 7.9 km
  • KOMTAR - 9.6 mi / 15.5 km
  • Penang Times Square - 9.7 mi / 15.7 km
  • Penang Hill - 11.9 mi / 19.2 km

Getting around

  • Penang Intl. Airport (PEN) - 73 min drive
  • Penang Sentral - 79 min drive
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Free water park access
  • Waterslide
  • Health club
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Number of meeting rooms - 5
  • Conference center
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Year Built - 1980
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Tennis on site
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Free water park access

Small print

Also known as

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort Shangri-La Penang George Town
  • Shangri Golden Sands, Penang
  • Shangri La Golden Sands Penang
  • Shangri-La Golden Sands, Penang Resort
  • Golden Sands Resort by Shangri La Penang
  • Shangri-La Golden Sands, Penang George Town
  • Shangri-La Golden Sands, Penang Resort George Town
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang George Town
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
  • Golden Sands Resort by Shangri La

Optional extras

Rollaway beds are available for MYR 150 per night

Continental breakfast is offered for an extra charge of MYR 64 per person (approximately)

Babysitting/childcare is available for an extra charge


The listed child breakfast fee applies to guests age 11 and younger.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Shangri-La Golden Sands, Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Golden River (4-min walk), Sigi‘s Bar & Grill (4-min walk), and Andrew's Kampung (4-min walk).
  • Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 2 bars and a waterslide. Shangri-La Golden Sands, Penang also has a health club and a garden, as well as access to a nearby health club.
8.2.Very good.
  • 10.0.Exceptional

    Nice resort surrounded by restaurants and other attractions. Excellent pool area and other water sport facilities. Clean and spacious room with a good sea view. Comfortable bed.

    3 night romance trip, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    From the front desk members to the housekeeping staff and groundskeepers, they all know how to make the stay comfortable. The rooms spacious, clean and well decorated to a good standard. We have an excellent views over the ocean with Balcony perfect to dry our wet swimming attire.

    3 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    What a “5 star” experiences

    I was there to celebrate my birthday. Unfortunately the hotel is overbooked and I do not get king size bed and rather 2 single bed and they combine for me. I am local and they request for ic checking to get exempt from tourism tax upon check in. However, they still deducts myr 30 from me upon checkout until I provide clarification only get refund. The room is also dirty and disappointed. Furthermore, item is not put at place they should be.For example I am not able to find the remote and call to reception request for it.

    CHIN PINN, 1 night trip, Dec 22, 2019

    Verified guest review

  • 2.0.Poor

    Outdated hotel

    Very old hotel with outdated bathroom and dirty tub. I don’t know how this can be part of Shangri la.

    Amy, 4 night family trip, Dec 22, 2019

    Verified guest review

  • 8.0.Very good

    Not bad

    Service was good. Full occupancy. Hotel was super busy esp during breakfast timing. Hotel only provided me 2 towels on check in and I had to ask for floor mat and hand towel. Room was sandy. Breakfast spread was good. Room was right beside the mosque and get really loud during prayer time.

    2 night family trip, Dec 15, 2019

    Verified guest review

  • 6.0.Good

    Friendly staff Should have more land activities for teenagers.

    3 night trip, Dec 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Conveniently located within walking distance to the beach and food outside the hotel. Breakfast time was crowded but variety is good. The pools were small (not for serious swimmer) but great for kids (splash zone and 2 small slides). The kids club is great with different daily activities for the kids. Definitely a good choice for family with young kids. Room is good as well. However, seems to be running out of floor mat (toilet floor was wet after bath and need floor mat to prevent falling). Request for floor mat was made in the afternoon and didnt come even till evening. Have to make few requests to have this.

    2 night family trip, Dec 7, 2019

    Verified Expedia guest review

  • 4.0.Fair

    probably worst of Shangr-La property

    worn out, heavily used and not maintained!

    RAI, 1 night business trip, Oct 14, 2019

    Verified guest review

  • 8.0.Very good

    Positives: Proximity to the beach, even though it is a public beach and not a private one. Negatives: Dated rooms. I believe there is some renovation in progress. Should be great after that!

    SR, 3 night family trip, Oct 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location. Staff are very friendly. Family friendly hotel.

    1 night family trip, Sep 9, 2019

    Verified Expedia guest review

See all 486 reviews