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Shangri-La Golden Sands, Penang

4.0 star property
Family-friendly resort with 2 outdoor pools, near Ferringgi Beach

Choose dates to view prices

On Penang's sun-kissed shores, Shangri-La Golden Sands offers a family-friendly haven. Unwind on the pristine white sand beach, indulge in rejuvenating massages or tee off at the 9-hole golf course. With an array of activities like ecotours and tennis courts, this resort provides endless fun for all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Children's pool
  • Waterslide

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The current price is S$156
includes taxes & fees
16 Aug - 17 Aug

Why we love this property

Work and play paradise
This resort blends business with beachfront bliss. Tackle tasks in the business centre or meeting rooms, then unwind with tennis, golf, or beachside massages.
Tasty dining options
This resort's restaurant dishes up flavourful cuisine, while its bar serves refreshing drinks. Morning rises with a delightful continental breakfast.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed, Sea View

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Executive Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(13 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a view of a mountainous landscape.

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • Hill view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Sea View

A hotel room with two beds, a desk, a chair, and a balcony with a view of buildings.

Executive Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, and a large window offering a view of a forested area.

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Hill view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a balcony with a view of the city and hills.

Executive Suite, 1 King Bed

  • Sea view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of palm trees through large windows.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Aerial view
PARKROYAL Penang Resort
Batu Ferringhi
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,005 reviews
The price is S$282
includes taxes & fees
20 Aug - 21 Aug
PARKROYAL Penang Resort
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About the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Eden Parade Shopping Centre - 2 min walk - 0.2 km
  • Ferringgi Beach - 3 min walk - 0.3 km
  • Batu Feringghi Night Market - 9 min walk - 0.8 km
  • Moonlight Bay - 2 min drive - 1.6 km
  • Miami Beach - 3 min drive - 2.3 km

Getting around

  • Penang (PEN-Penang Intl.) - 52 min drive
  • Penang Sentral - 55 min drive
  • Tasek Gelugor Station - 89 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Restaurant Power-Up - ‬2 min walk
  • ‪La Sands - ‬1 min walk
  • ‪Sigi's Bar & Grill on The Beach - ‬8 min walk
  • ‪Boost Juice Bars @Holiday Inn Resort Penang - ‬1 min walk

About this property

Shangri-La Golden Sands, Penang

  • Placing you within a five-minute walk of Ferringgi Beach, Shangri-La Golden Sands, Penang features a golf course and a free water park. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include 2 outdoor tennis courts, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 387 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Free off-site parking nearby
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Lifeguard on-site

What to do

  • Tennis lessons
  • Ecotours
  • Golf lessons
  • Mini golf
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Boat tours nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Health club
  • Golf course on-site
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • 2 outdoor tennis courts
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 84 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 150 per night

Pool, spa, & gym (if applicable)

  • Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?

Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Golden Sands, Penang?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Shangri-La Golden Sands, Penang?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Golden Sands, Penang?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Shangri-La Golden Sands, Penang and nearby?

Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a water slide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.

Are there restaurants at or near Shangri-La Golden Sands, Penang?

Yes, there's an on-site restaurant.

What's the area around Shangri-La Golden Sands, Penang like?

Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.

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Reviews

Shangri-La Golden Sands, Penang Reviews

8.2

Very good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was fantastic, with plenty of shaded seating, fun activities, and a life guard on duty. (33 reviews)
  • The restaurant offered a varied selection of tasty food, including local specialties, and the breakfast buffet was particularly praised. (19 reviews)
  • Breakfast was a daily highlight with a varied selection and delicious options available. (25 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Beach
Breakfast
Family friendly
Food
Children
Location
Weather
Bathroom

Reviews

Verified

10/10 Exceptional

The facility is very comprehensive, great for family retreat with pool, beach and gym ~ The location is perfect if you would like walk around to visit the night market : ) Definitely would recommend this hotel : )
Chong Hock, 2-night trip
Verified

10/10 Exceptional

Great stay Great food Helpful staff
Manal, 5-night trip
Verified

10/10 Exceptional

Child friendly hotel. Family had a great time.
Franz, 3-night trip
Verified

10/10 Exceptional

Staff very friendly. Lots of pools, shame about the beech
Michael, 3-night trip
Verified

10/10 Exceptional

Amazing from Beginning to end , staff & service amazing definitely will stay again 👍👍
Jynan, 8-night trip
Verified

8/10 Very good

Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Caroline, 2-night trip
Verified

8/10 Very good

Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta! There is almost zero beach access now though. We were disappointed by that.
Kelsey, 8-night trip
Verified

4/10 Fair

The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Imran, 2-night trip
Verified

8/10 Very good

Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
Wasim, 5-night trip
Verified

10/10 Exceptional

Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.
linda, 2-night trip
Verified

10/10 Exceptional

If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!
Arielle, 4-night trip
Verified

10/10 Exceptional

Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Madalina, 8-night trip
Verified

8/10 Very good

Great Location. Property is very clean and nice.
Angela LaVette, 2-night trip
Verified

8/10 Very good

The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Johnny, 2-night trip
Verified

10/10 Exceptional

Service top notch as always and great breakfast options!
Aimran, 3-night trip
Verified

10/10 Exceptional

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
John, 3-night trip
Verified

10/10 Exceptional

A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
David, 3-night trip
Verified

8/10 Very good

Beautiful pools and gardens, definitely a family resort.
Hilary, 3-night trip
Verified

8/10 Very good

This hotel have good location, is convenient
Rosalinda A, 2-night trip
Verified

4/10 Fair

The room is old, sound block is very poor that can hear clearly the room next to it. and breakfast is not tasty for 5star hotel consideration. Only grateful for the swimming pool area is comfortable with cover & laying bed.
han hui, 2-night trip
Verified

8/10 Very good

Friendly staff. Hotel is a bit dated, but rooms are comfortable. Great buffet.
Jivan, 3-night trip
Verified

10/10 Exceptional

The place to stay at Batu Feringgi

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Arcangel, 4-night trip
Verified

8/10 Very good

Nice location and well kept. Beach is washed out, but pool was nice.
Geoffrey, 3-night trip
Verified

10/10 Exceptional

Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
Melissa Elizabeth, 2-night trip
Verified

10/10 Exceptional

Beach Staycation

Good amenities and staffs were friendly. Spend 4 days at the beach and it was very relaxing.
Wai Hong, 1-night trip