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De Garden Hotel

Photo gallery for De Garden Hotel

Front of property
Restaurant
Lobby
Free self-parking
Lobby

Overview of De Garden Hotel

De Garden Hotel

3.0 star property
Butterworth Colonial hotel with restaurant

7.6/10 Good

125 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Lorong Cempa (Off Jalan Telaga Air), Butterworth, Penang, 12200

Guests rated this location 6.4/10

Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Business centre
  • Terrace
  • Air conditioning
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Banquet hall
For families
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • AEON Mall Bukit Mertajam - 31 min drive
  • Queensbay Mall - 30 min drive
  • KOMTAR - 22 min drive
  • Penang Hill - 25 min drive
  • Gurney Drive - 25 min drive
  • Gurney Plaza - 26 min drive
  • Ferringgi Beach - 53 min drive
  • ESCAPE Adventureplay - 77 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 39 min drive
  • Penang Sentral - 7 min drive
  • Sungai Petani Station - 27 min drive

Restaurants

  • KFC - 11 min walk
  • King Kong Ramen 金刚拉面 - 9 min walk
  • Restoran Beng Soon 明顺茶餐室 - 11 min walk
  • 一品香肉骨茶 - 10 min walk
  • Coffee Venture - 8 min walk
Map

About this property

De Garden Hotel

De Garden Hotel is a great choice for a stay in Butterworth. Guests will have free perks such as WiFi, self-parking and wired Internet. The helpful staff and overall comfort get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for lunch
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • Guests are required to download the property's MySejahtera mobile app before check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • Guests must present proof of Low Risk status on the MySejahtera mobile app at check-in, and when accessing communal facilities onsite.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 15 for adults and MYR 15 for children

Children & extra beds

  • Rollaway beds are available for MYR 51.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Individually wrapped food options are available for lunch.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

De Garden
De Garden Butterworth
De Garden Hotel
De Garden Hotel Butterworth
Garden Hotel Butterworth
Garden Butterworth
De Garden Hotel Hotel
De Garden Hotel Butterworth
De Garden Hotel Hotel Butterworth

Frequently asked questions

Does De Garden Hotel offer free cancellation for a full refund?
Yes, De Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at De Garden Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at De Garden Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at De Garden Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at De Garden Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near De Garden Hotel?
Yes, there's an on-site restaurant.

Reviews

7.6

Good

7.7/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Shane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Izwan, 1-night family trip
Verified Expedia guest review

8/10 Very good

All ok
Vikinespari, 1-night family trip
Verified Expedia guest review

8/10 Very good

an alright hotel that serves its purpose
Basic hotel. Tidy enough. had a late check in but no one was manning the counter except the guard. Had to go out to look for an ATM for the deposit as they only accept cash then. breakfast was ok though a little sparse. room was facing a mosque and the wake up call by them daily at 6am was a little annoying but small issue. nothing really within walking distances though.
Johan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Room is clean.
Chee Wai, 1-night romance trip
Verified Expedia guest review

8/10 Very good

There is no signage in the lift to remind guests and staff to wear face masks. Lift is an enclosed space. Previous guest smoked in room toilet. House keeping didn't ventilate or deodourise . We would had have perfect stay.
Chin Hing, 1-night trip
Verified Expedia guest review

8/10 Very good

Breakfast quality deteriorated (third time staying here, and worsens every time). Egg counter was the saviour.
Ca Hoe, 3-night business trip
Verified Expedia guest review

2/10 Poor

rawichandar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Deserving of high review rating
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and fresh room. Friendly staff. Recommended.
Mohamed Huzaifah, 3-night business trip
Verified Expedia guest review