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Hard Rock Hotel Penang

5.0 star property
George Town beachfront resort with free water park, spa

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Hard Rock Hotel Penang

Photo gallery for Hard Rock Hotel Penang

Exterior
Aerial view
1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Reception

Overview of Hard Rock Hotel Penang

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Batu Ferringhi Beach, George Town, Penang, 11100
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Nightclub
  • Breakfast available
  • Free children's club
  • Health club
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Rock Royalty Seaview Deluxe

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Poolview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Poolview Deluxe Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Lagoon Deluxe Room

1 bedroom, minibar, in-room safe, desk

Lagoon Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Roxity Kids Suite

1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

  • 41 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Sea View

1 bedroom, minibar, in-room safe, desk

Studio Suite, 1 King Bed, Sea View

  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Terrace

1 bedroom, minibar, in-room safe, desk

Deluxe Room, Terrace

  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About this area

What's nearby

  • On the beach
  • Ferringgi Beach - 6 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 58 min drive
  • Penang Sentral - 60 min drive

Restaurants

  • Ferringhi Garden - 8 min walk
  • Tree Monkey Restaurant - 12 min walk
  • Fruit Of Lebanon Restaurant - 13 min walk
  • Spice Market Cafe - 8 min drive
  • Matsu - 17 min walk
Map

About this property

Hard Rock Hotel Penang

At Hard Rock Hotel Penang, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Starz Diner, one of 2 restaurants, serves Asian cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a nightclub and a free kid's club.

Languages

English, Malay

At a glance

Hotel size

  • 250 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • On the beach
  • Pool table
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Water slide

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • 50-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rock Spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Starz Diner – This restaurant specialises in Asian cuisine and serves breakfast and dinner. A children's menu is available.
Pizzeria – This poolside restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Open daily.
Hard Rock Cafe Penang – This café specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 56 for adults and MYR 28 for children

Renovations and closures

The property will be renovating from 4 September 2023 to 29 November 2023 (completion date subject to change). The following areas are affected:
  • Lobby
  • Spa
  • Water park
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 185.6 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property's Kids Club is open only to children ages 4-12 years old.

Also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Does Hard Rock Hotel Penang offer free cancellation for a full refund?
Yes, Hard Rock Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel Penang?
As of 27 September 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on 3 October 2023 start from S$110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Hard Rock Hotel Penang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hard Rock Hotel Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hard Rock Hotel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Penang?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hard Rock Hotel Penang and nearby?
Have fun during the warmer months with activities nearby such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hard Rock Hotel Penang also has 3 bars, a nightclub and a water slide, as well as a health club, beach cabanas and spa services.
Are there restaurants at or near Hard Rock Hotel Penang?
Yes, there are 2 on-site restaurants, featuring Asian cuisine, pool views and poolside dining.
What's the area around Hard Rock Hotel Penang like?
Hard Rock Hotel Penang is a short 8-minute walk from Ferringgi Beach and 11 minutes' walk from Batu Feringghi Night Market.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Helpful staff and service… will definitely come back to the resort
ASMA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, great view, great customer services
Seh, 2-night trip
Verified Hotels.com guest review

4/10 Fair

alissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very friendly
Felicia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Iris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ngiap Heng, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my 4th visit to penang and 3rd time staying at hard rock. My whole family really enjoyed staying there and I'm quite sure we will come back again. The staff were very helpful. There's one particular staff I forgot her name, she very helpful on the 1st day I reach. I check in on 12 jun 2023.
Kheng Joo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly and helpful servicer crew, nice swimming pool Seafood buffet is a good try
YANPING, 4-night family trip
Verified Expedia guest review

8/10 Very good

Exceeded expectation
Ahmad Ibrahim, 3-night family trip
Verified Expedia guest review

4/10 Fair

Sameerah, 3-night trip
Verified Expedia guest review