Guests
All properties in George Town, Penang, Malaysia

Shangri-La Rasa Sayang, Penang

5-star beachfront resort with golf course, near Ferringgi Beach

  • Free WiFi and free parking
From
S$210

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Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia
8.8.Fabulous.
  • It’s an alright resort. Nothing fancy but had the basic amenities and facilities. I found…

    Feb 9, 2020

  • Garden is very nice. Bed also very comfortable however got moulds in the rims of the…

    Dec 20, 2019

See all 412 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient

The following facilities or services will be unavailable from March 8 2021 to December 31 2021 (dates subject to change):
  • One of the swimming pools
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 304 guestrooms
    • Daily housekeeping
    • Golf course
    • On the beach
    • 3 restaurants and 2 bars/lounges
    • Full-service spa

    Feel at home

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)

    What’s around

    • On the beach
    • Ferringgi Beach - 1 min walk
    • Tropical Spice Garden - 38 min walk
    • ESCAPE Adventureplay - 5.1 mi / 8.3 km
    • Penang National Park - 5.2 mi / 8.4 km
    • Entopia by Penang Butterfly Farm - 5.2 mi / 8.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 2 Twin Beds, Garden View
    • Deluxe Room, 1 King Bed, Garden View
    • Garden Deluxe Sea View King
    • Rasa Wing Deluxe Room King
    • Rasa Wing Rasa Junior Suite King
    • Rasa Wing Rasa Superior King
    • Garden Deluxe Sea View Twin
    • Rasa Wing Rasa Junior Suite Twin
    • Rasa Wing Rasa Superior Twin
    • Garden Deluxe Family
    • Garden Executive Family
    • Garden Superior Family Seaview
    • Garden Wing, Studio Suite
    • Rasa Wing Deluxe Suite King
    • Garden Wing, Suite, Terrace

    What’s around

    Landmarks

    • On the beach
    • Ferringgi Beach - 1 min walk
    • Tropical Spice Garden - 38 min walk
    • ESCAPE Adventureplay - 5.1 mi / 8.3 km
    • Penang National Park - 5.2 mi / 8.4 km
    • Entopia by Penang Butterfly Farm - 5.2 mi / 8.4 km
    • KOMTAR - 9.5 mi / 15.3 km
    • Penang Times Square - 9.5 mi / 15.3 km
    • Penang Hill - 11.8 mi / 19 km

    Getting around

    • Penang Intl. Airport (PEN) - 69 min drive
    • Penang Sentral - 74 min drive
    • Free area shuttle
    • Airport shuttle (surcharge)
    • Free shopping center shuttle
    map
    See on map
    Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia

    At a glance

    Hotel size

    • This hotel has 304 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 3:00 PM-11:00 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
    The Rasa Wing pool is closed until further notice.
    Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
    Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Continental breakfast daily (surcharge)
    • 3 restaurants
    • 2 bars/lounges
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Beach umbrellas
    • Number of outdoor pools - 2
    • Children's pool
    • Fitness facilities
    • Golf course on site
    • Outdoor tennis courts - 3
    • Full-service spa
    • Spa treatment room(s)
    • Golf lessons on site
    • Miniature golf on site
    • Playground on site
    • Tennis lessons on site
    • Yoga classes/instruction on site
    • Ecotours nearby
    • Pool sun loungers
    • Tennis on site
    • Number of spa tubs - 1
    • Pool umbrellas
    • Steam room
    • Sauna

    Working away

    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1973
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Wheelchairs available on site

    Languages Spoken

    • Chinese
    • English
    • Japanese
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    CHI, The Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

    The spa is open daily. Guests under 16 years old are not allowed in the spa.

    Dining

    Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.

    Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

    Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Golf course on site
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Tennis on site
    • Golf lessons on site
    • Miniature golf on site
    • Playground on site
    • Tennis lessons on site
    • Yoga classes/instruction on site

    Nearby

    • Ecotours nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Continental breakfast is offered for an extra charge of MYR 89 per person (approximately)
    • Airport shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Childcare is available for an extra charge
    • Rollaway beds are available for MYR 180.0 per night
    • Babysitting/childcare is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    • Guests under 16 years old are not allowed in the spa
    • Guests under 16 years old are not allowed in the swimming pool
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

    The listed child breakfast fee applies to guests age 11 and younger.

    Also known as

    • Rasa Sayang
    • Shangri-La`s Rasa Sayang Resort And Spa
    • Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
    • Shangri-La's Rasa Sayang Penang George Town
    • Shangri-La’s Rasa Sayang Penang
    • Shangri-La’s Rasa Sayang
    • Rasa Sayang Resort
    • Shangri La Rasa Sayang Penang
    • Shangri La Rasa Sayang, Penang
    • Shangri-La's Rasa Sayang
    • Shangri-La Rasa Sayang, Penang Resort
    • Shangri-La Rasa Sayang, Penang George Town
    • Shangri La's Rasa Sayang Resort Spa Penang
    • Shangri-La Rasa Sayang, Penang Resort George Town
    • Shangri-La's Rasa Sayang Resort
    • Shangri-La's Rasa Sayang Resort Penang George Town
    • Rasa Sayang Penang
    • Shangri Las Rasa Sayang Hotel
    • Shangri Las Rasa Sayang Resort
    • Shangri-La`s Rasa Sayang Hotel Batu Ferringhi

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Shangri-La Rasa Sayang, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and extended parking.
    • Yes, there are 2 outdoor pools and a children's pool. The swimming pool will be unavailable from March 8 2021 to December 31 2021 (dates subject to change).
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Sigi‘s Bar & Grill (8-min walk), Golden River (10-min walk), and Andrew Kampung Restaurant (10-min walk).
    • Yes, an airport shuttle is available.
    • Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Rasa Sayang, Penang also has 2 bars, a sauna, and a steam room, as well as a picnic area and a garden.
    8.8.Fabulous.
    • 10.0.Exceptional

      It’s friendly,well trained staffs & very satisfied best hotel !

      Boon Tiek, 1 night family trip, Dec 11, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Front desk staffs are not enough and services can be improved. Breakfast selection are wide but the food quality can be better

      Weng, 2 night family trip, Nov 28, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Quiet place, full of old trees and room is spacious, private beach and big lawn with many testing chairs.

      ray, 2 night family trip, Nov 20, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      It was a full facilities resort. A proper vacation. It’s definitely far from town if you wanted to explore food and see Penang’s site but the view is worth it. It’s tucked away at B. Feringgi away from the hustle and bustle.

      Michelle, 3 night family trip, Oct 31, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      shangrila resort in penang really right place to enjoy the beach and relax in penang. the beach clean and feel like private . the buffet also very good compare other htl . lucky i stay at this hotel so we didnt get bored in pennang.

      Linda, 1 night family trip, Sep 8, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect getaway.

      Perfect stay. Resort clean, pools were excellent, proximity to beach was spot on. You couldn’t get any closer. The staff were all attentive. There was one situation where a child was disturbing other kids and families, including even trying to take my food and the staff handled it very well, even educating the parents. The restaurant food was good in terms of choice and quality. I would definitely stay here again. Only 45 mins from the airport. If you go at the right time, there’s little queue upon arrival and departure (internationals).

      Martin, 3 night family trip, Jul 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We have stayed at Rasa Sayang many times before but this time we received an upgrade to the Rasa Wing. Which was a very pleasant surprise. Rasa Sayang will remain a favourite hotel for our family. Its great for relaxation, friendly staff, clean and well maintained. We will be back again, hopefully sooner.

      Lingam, 2 night family trip, Jun 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful property suited to all.

      I was badly in need of a quiet, relaxing break. I certainly got that but there were also plenty of things to do. This is a beautiful resort.

      Geraldine, 4 night trip, Jun 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Clean. Friendly staff. Great place for a relaxing holiday.

      Angela, 3 night family trip, Jun 17, 2019

      Verified Expedia guest review

    • 6.0.Good

      Overated and rooms in need of refurbishment.

      The beach and sea was exceptionally clean, the sunset was amazing. But the food at the poolside was limited and crazy expensive. The bed was good and the sheets crisp, but the decor dated and both washes and filters from the sink tap and bathtub tap flew off when we turned on the tap. I would say the rooms definitely need updating . The ground service staff, particularly the waiters in the café, was very good, polite and well trained. All in all, a disappointment.

      LayChin June, 2 night romance trip, Jun 3, 2019

      Verified Hotels.com guest review

    See all 412 reviews