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Hotel Las Puertas de Tepoztlan

3.5 star property
Beaux Arts hotel with spa, near Tepozteco Pyramid

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Photo gallery for Hotel Las Puertas de Tepoztlan

Exterior
Fitness facility
Minibar, in-room safe, desk, iron/ironing board
Exterior
Exterior
Hotel Las Puertas de Tepoztlan, in the heart of the city, offers a tranquil retreat with its rooftop terrace and garden. Relax by the poolside bar or indulge in rejuvenating spa treatments like massages and body wraps.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry facilities
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • Business centre
  • Airport shuttle

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is S$87
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Master Suite

Minibar, in-room safe, desk, iron/ironing board

Master Suite

Highlights

Plasma TV
Separate bedroom
Ceiling fan
Shower/bath combination
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Doble Queen)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Doble Queen)

Highlights

Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Plasma TV
Separate bedroom
Ceiling fan
Bathrobes
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Hotel Real del Valle Tepoztlan

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very good, (155)
The price is S$140
includes taxes & fees
12 Mar - 13 Mar
Hotel Real del Valle Tepoztlan
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About the area

Map
Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 9 min walk - 0.8 km
  • Bajo La Montaña - 9 min walk - 0.8 km
  • Tepozteco Pyramid - 2 min drive - 0.9 km
  • El Suspiro Tepoztlan - 4 min drive - 2.8 km
  • Jardín Xolatlaco - 5 min drive - 4.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Colorines - ‬5 min walk
  • ‪El Rey Tepozteco - ‬4 min walk
  • ‪La Colorina - ‬3 min walk
  • ‪Hielocos - ‬4 min walk
  • ‪Tepoz House - ‬3 min walk

About this property

Hotel Las Puertas de Tepoztlan

Hotel Las Puertas de Tepoztlan features a rooftop terrace and puts you a short five-minute drive from Tepozteco Pyramid. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or reflexology. An outdoor pool, a poolside bar and a hot tub are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Banquet hall
  • Beaux Arts architecture

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 250 to 250 for adults and MXN 250 to 250 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Las Puertas Tepoztlan
Hotel Las Puertas
Las Puertas Tepoztlan
Las Puertas De Tepoztlan
Hotel Las Puertas de Tepoztlan Hotel
Hotel Las Puertas de Tepoztlan Tepoztlán
Hotel Las Puertas de Tepoztlan Hotel Tepoztlán

Frequently asked questions

Does Hotel Las Puertas de Tepoztlan offer free cancellation for a full refund?

Yes, Hotel Las Puertas de Tepoztlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Las Puertas de Tepoztlan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Las Puertas de Tepoztlan?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Las Puertas de Tepoztlan?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Las Puertas de Tepoztlan?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Las Puertas de Tepoztlan?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Las Puertas de Tepoztlan and nearby?

Hotel Las Puertas de Tepoztlan has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Las Puertas de Tepoztlan?

Yes, there's an on-site restaurant.

What's the area around Hotel Las Puertas de Tepoztlan like?

Hotel Las Puertas de Tepoztlan is in the heart of Tepoztlán, a short 9-minute walk from Artisan Market of Tepoztlán and 9 minutes' walk from Bajo La Montaña.

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Hotel Las Puertas de Tepoztlan Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Antonia, 2-night trip

10/10 Exceptional

Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.
Eric, 1-night trip

10/10 Exceptional

Close to the Main Street. Easy to find.
Noemi, 2-night trip

8/10 Very good

What I like about this place the the restaurant on the roof and proximity to the main restaurant s
Maria, 1-night trip

10/10 Exceptional

I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.
Baltazar, 1-night trip

10/10 Exceptional

It was a very nice property. The service was incredible
Lilia, 2-night trip

10/10 Exceptional

Excellent location to move around town . Basic breakfast . Good service .
Maria, 1-night trip

10/10 Exceptional

Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed
Ivan, 1-night trip

4/10 Fair

The pool area is amazing. Property has great potential. Room was in disrepair and dirty. We paid for two nights and slept elsewhere and checked out early!

6/10 Good

Food too pricey
Ramiro, 1-night trip

6/10 Good

9yf8yc
Gerardo, 1-night trip

2/10 Poor

The worst hotel i haver ever been
ERICK, 1-night trip

10/10 Exceptional

First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery.
FRANCISCO GERARDO, 2-night trip

10/10 Exceptional

C
viviana, 4-night trip

6/10 Good

Appears to be clean, no thrills place. Reception did not speak English but tried to be helpful. Had to ask for towels-didn’t have enough for two Hotel did not seem to be full, but we weren’t allowed to check in before 3pm. The door lock was difficult to operate-had to ask for assistance.
michael, 1-night trip

8/10 Very good

A good place to stay, it is less than 5 minutes walking distance from downtown. The room was clean and very spacious, it has a mini fridge to place leftovers and drinks. To the residents, this hotel is one of the best hotels in the area. Only a few downfalls, there is no phone inside the room. communication is via personal cell phone and WhatsApp with the lobby receptionist. Ivette at the front lobby was super helpful and friendly. There is no bar inside the hotel. No coffee in the rooms and their restaurant is open after 830 am. These were minimal things, but I will stay again at this hotel.

6/10 Good

Maria P, 2-night trip

2/10 Poor

Hotel con camas y habitaciones TERRIBLES
Hotel con habitaciones terribles, viejas, baño olia a caño, agua tibia, toallas de las peores que me han tocado rotas , viejas...y la cama muy mal rechinaba toda. En general hotel carisimoooo para lo que ofrece. NO ME VUELVO A HOSPEDAR EN ESE HOTEL. TERRIBLE NOCHE PASAMOS.
Francisco, 1-night trip

2/10 Poor

¡EVITEN este lugar a toda costa!
Por el precio que cobran, este hotel debería ofrecer un servicio al cliente de calidad y un estándar básico de limpieza, pero no cumple con nada de eso. Las toallas estaban sucias y tuvimos que pedir que las cambiaran más de cinco veces. La tina de hidrómasaje estaba sucia y llena de pelos en los jets. La regadera estaba en condiciones deplorables: no se sostenía, apenas salía agua y es necesario sostenerla con la mano para bañarse. Por si esto no fuera suficiente, lo peor fue el servicio al cliente. Aunque la recepcionista que nos atendió al hacer el check-in fue amable, la experiencia cambió drásticamente al día siguiente y durante el check-out. Alexis, en la recepción, nos trató peor que a unos perros. Fue grosero, nos entregó toallas sucias y, además, nos cobró un cargo extra por una llave electrónica perdida (¡ningún hotel serio cobra a sus clientes por esto!). No hubo ningún gesto de cortesía o compensación, pese al elevado precio pagado y al estado real del hotel: habitaciones en pésimas condiciones, una tina de hidrómasaje sucia, un baño con una pestilencia insoportable a humedad que impregnaba toda la habitación. Esta experiencia fue absolutamente deplorable. Las descripciones y las fotos que publicitan este hotel son completamente engañosas. Yo paso al menos 45 noches al año en hoteles por todo el mundo, incluyendo México, y jamás había tenido una experiencia tan terrible. ¡EVITEN este lugar a toda costa!
Arturo, 2-night trip

8/10 Very good

Alberca sin calefacción
La alberca no tenía calefacción
1-night trip

8/10 Very good

Miguel Angel, 3-night trip

8/10 Very good

hay una terraza con bonita vista, sin servicios cena, bar
jorge luis, 1-night trip

4/10 Fair

El estacionamiento no tiene andadores adecuados para maletas con ruedas, poca iluminación, escogimos el hotel por tener Jacuzzi pero al utilizarlo tenía hongos y mal olor en tina y baño
Arturo, 1-night trip

2/10 Poor

El hotel está sin mantenimiento, todo en general se ve muy deteriorado. En las habitaciones se oye todo el ruido del edificio, se escucha cualquier ruido que hagan en cualquier habitación del hotel. En la recepción nos atendió un joven que todo el tiempo estaba molesto, no quisieron ayudarnos en nada nunca, pedimos una almohada diferente porque las que estaban en la cama eran muy blandas y me causaban tortícolis y simplemente dijeron que no tenían almohadas extra, que sabian que eran muy blandas pero no que no había nada que hacer.
KATHERINE, 2-night trip

10/10 Exceptional

Miguel Angel, 2-night trip