10/10 Exceptional
3 September 2023
Glenn
Glenn, 1-night trip
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voco Gold Coast, an IHG Hotel
Luxury hotel with 2 outdoor pools, connected to the convention centre, near SkyPoint Observation Deck
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voco Gold Coast, an IHG Hotel
Photo gallery for voco Gold Coast, an IHG Hotel
Overview of voco Gold Coast, an IHG Hotel
8.6 out of 10 Fabulous
8.6/10 Fabulous
Property highlights
- Pool
- Parking available
- Free WiFi
- Connecting rooms available
- Air conditioning
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
Main amenities
- Daily housekeeping
- Near the beach
- 3 restaurants and bar/lounge
- 2 outdoor pools
- Breakfast available
- Fitness centre
- Self parking
- Spa tub
- 24-hour room service
- Coffee shop/cafe
- Babysitting
- 24-hour business centre
For families
- Babysitting (surcharge)
- Rollaway/extra beds
- Fridge
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
Room options
View all photos for Premium Room, 2 Double Beds, Mountain View (High Floor)
Premium Room, 2 Double Beds, Mountain View (High Floor)
View all photos for Premium Room, 2 Double Beds, Ocean View (High Floor)
Premium Room, 2 Double Beds, Ocean View (High Floor)
View all photos for Premium Room, 1 King Bed, Ocean View (Ocean High Floor)
Premium Room, 1 King Bed, Ocean View (Ocean High Floor)
View all photos for Premium Room, 1 King Bed, Mountain View (High Floor)
Premium Room, 1 King Bed, Mountain View (High Floor)
View all photos for Standard Room, 1 King Bed, Ocean View
Standard Room, 1 King Bed, Ocean View
View all photos for Standard Room
Standard Room
View all photos for Standard Room, 1 King Bed, City View
Standard Room, 1 King Bed, City View
View all photos for Standard Room, 2 Double Beds, Ocean View
Standard Room, 2 Double Beds, Ocean View
View all photos for Standard Room, 2 Double Beds, City View
Standard Room, 2 Double Beds, City View
About this area
What's nearby
- In Surfers Paradise
- Surfers Paradise Beach - 6 min walk
- Cavill Avenue - 8 min walk
- Gold Coast Convention and Exhibition Centre - 31 min walk
- The Star Gold Coast - 36 min walk
- Pacific Fair Shopping Centre - 41 min walk
- SkyPoint Observation Deck - 1 min drive
- Slingshot - 2 min drive
- Chevron Renaissance - 2 min drive
- The Oasis - 4 min drive
- Broadwater Parklands - 5 min drive
Getting around
Restaurants
- Alfresco on Elston - 1 min walk
- Shiraz Persian Restaurant + Bar رستوران ایرانی شیراز - 10 min walk
- Cocohut - 5 min walk
- House of Brews - 10 min walk
- Salt Meats Cheese - 7 min walk
About this property
voco Gold Coast, an IHG Hotel
Languages
Arabic, Chinese (Mandarin), English, Filipino, Japanese, Korean
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 389 rooms
- Arranged over 20 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 10 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 21
Children
- No cots (infant beds)
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (AUD 20 per night)
- Wheelchair-accessible parking on site
- On-site parking is limited
- Height restrictions apply for on-site parking
- On-site garage
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
- 3 restaurants
- Bar/lounge
- Coffee shop
- 24-hour room service
Travelling with children
- Babysitting (surcharge)
- Children's menu
- Toys
- Pool gate
What to do
- Beach nearby
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba-diving nearby
- Scooter/moped hire nearby
- Skydiving nearby
Working away
- 24-hour business centre
- 9 meeting rooms
- Conference centre
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- Built in 2011
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness centre
- 2 outdoor pools
- Hot tub
Accessibility
- Wheelchair-accessible
- Lift
- Lift door width (centimetres): 110
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- 3 on-site accessible parking spaces
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Step-free path to entrance
Room amenities
Be entertained
- LCD television
- Premium digital channels
Home comfort
- Air conditioning (climate-controlled)
- Iron/ironing board
Sleep well
- Blackout curtains
- Soundproofed rooms
- Premium bedding
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Fridge
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Waves Buffet Restaurant – This buffet restaurant only serves breakfast. Reservations are required.
Cliffords Grill & Lounge – This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open selected days.
Social House – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
- Breakage deposit: AUD 50 per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AUD 29.5 for adults and AUD 15 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
- Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for AUD 65.0 per night
Parking
- Self-parking costs AUD 20 per night
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 9:00 PM
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
Frequently asked questions
Reviews
8.6
Fabulous
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews