voco Gold Coast, an IHG Hotel, Gold Coast - Updated Price, Reviews & HD Photos

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2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers

Premium bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

4.5-star property

Luxury hotel with full-service spa, connected to the convention centre, near SkyPoint Observation Deck

8.6/10 Fabulous

1,036 verified Hotels.com guest reviews

Popular amenities

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

31 Hamilton Avenue, Surfers Paradise, QLD, 4217

Room options

About this area

What's nearby

In Surfers Paradise
Cavill Avenue - 2 min drive
The Star Gold Coast - 7 min drive
Wet'n'Wild Gold Coast - 30 min drive
Warner Bros. Movie World - 26 min drive
Dreamworld - 32 min drive

Getting around

Gold Coast, QLD (OOL-Coolangatta) - 39 min drive
Varsity Lakes Station - 21 min drive
Gold Coast City Coomera Station - 22 min drive
Helensvale Station - 27 min drive
Florida Gardens station - 15 min walk

Restaurants

SkyPoint Observation Deck - 3 min walk
Bistro Lamp - 3 min walk
Amin's Kitchen - 4 min walk
Cocohut Taste of Thailand - 5 min walk
Govindas Surfers Paradise - 6 min walk

About this property

voco Gold Coast, an IHG Hotel

Situated by the ocean, voco Gold Coast, an IHG Hotel is a great choice for a stay in Gold Coast. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Waves Buffet Restaurant, one of 3 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitiser provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

389 rooms
Arranged over 20 floors

Arriving/Leaving

Check-in time from 2:00 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21

Children

No cots (infant beds)
Babysitting*

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (AUD 20 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service

Travelling with children

Babysitting (surcharge)
Children's menu
Toys
Pool gate

What to do

Beach nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby

Working away

24-hour business centre
9 meeting rooms
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
2 outdoor pools
Full-service spa
Hot tub

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Step-free path to entrance

Languages

Arabic
Chinese (Mandarin)
English
Filipino
Japanese
Korean

Room amenities

Be entertained

LCD television
Premium digital channels

Home comfort

Air conditioning (climate-controlled)
Iron/ironing board

Sleep well

Blackout curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Waves Buffet Restaurant – This buffet restaurant only serves breakfast. Reservations are required.

Cliffords Grill & Lounge – This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open selected days.

Social House – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Breakage deposit: AUD 50 per night

Optional extras

Buffet breakfast is offered for an extra charge of AUD 29.5 for adults and AUD 15 for children (approximately)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for AUD 65.0 per night

Parking

Self-parking costs AUD 20 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Watermark

Watermark Hotel Surfers Paradise

Watermark Surfers Paradise

Watermark Hotel & Spa Gold Coast Surfers Paradise

Watermark Hotel And Spa Gold Coast

Watermark Hotel Gold Coast

Watermark Hotel

VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise

VOCO Gold Coast Formerly Watermark Surfers Paradise

VOCO Gold Coast Formerly Watermark

VOCO Gold Coast Formerly Wate

voco Gold Coast formerly Watermark Hotel IHG Hotel

voco Gold Coast formerly Watermark IHG Surfers Paradise

voco Gold Coast formerly Watermark IHG

Watermark Hotel Spa

VOCO Gold Coast (Formerly Watermark)

Voco Gold Coast Watermark Ihg

voco Gold Coast

Voco Gold Coast, An Ihg

voco Gold Coast An IHG Hotel

voco Gold Coast, an IHG Hotel Hotel

voco Gold Coast, an IHG Hotel Surfers Paradise

voco Gold Coast, an IHG Hotel Hotel Surfers Paradise

voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

Does voco Gold Coast, an IHG Hotel offer free cancellation for a full refund?

Yes, voco Gold Coast, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at voco Gold Coast, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at voco Gold Coast, an IHG Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 9:00 PM.

Are pets allowed at voco Gold Coast, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at voco Gold Coast, an IHG Hotel?

Yes. Self-parking costs AUD 20 per night. Parking spaces may be limited.

What are the check-in and check-out times at voco Gold Coast, an IHG Hotel?

You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at voco Gold Coast, an IHG Hotel?

No, this hotel doesn't have a casino, but The Star Gold Coast (7-min drive) is nearby.

What is there to do at voco Gold Coast, an IHG Hotel and nearby?

Have fun with activities such as hiking, kayaking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Voco Gold Coast, an IHG Hotel also has a fitness centre and spa services, as well as a garden.

Are there restaurants at or near voco Gold Coast, an IHG Hotel?

Yes, there are 3 on-site restaurants. Nearby restaurants include Amin's Kitchen (4-min walk), Cocohut Taste of Thailand (5-min walk) and Govindas Surfers Paradise (6-min walk).

What's the area around voco Gold Coast, an IHG Hotel like?

Voco Gold Coast, an IHG Hotel is located near Northcliffe Beach in Surfers Paradise, a short 9-minute walk from Cavill Avenue and 5 minutes' walk from Surfers Paradise Beach. Travellers say that the local area is very central close to public transit.

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

9 January 2023

Okay, but definitely not worth 450 dollars a night

Lifts are terrible, took 10mins to get downstairs some days. Overall condition not worth the money, paint flaked off vents etc. Asked for extra dooner at front desk, never got it. Breakfast - only 1 coffee machine working - could have been helped by putting out some instant coffee / coffee jug - no real management.