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voco Gold Coast by IHG

4.5 star property
Luxury hotel with 2 outdoor pools, connected to the convention centre, near SkyPoint Observation Deck

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Photo gallery for voco Gold Coast by IHG

2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Exterior
Point of interest
Serves breakfast, lunch and dinner
Point of interest
Nestled near Cavill Avenue, voco Gold Coast, an IHG Hotel offers a luxurious retreat. Savor breakfast at one of the 3 on-site restaurants or unwind by the outdoor pool with sun loungers. Connect to in-room WiFi and enjoy dry cleaning/laundry services and car rentals on site. Previous guests rave about the beach locale, delicious breakfast options, and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • 9 meeting rooms

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is S$134
includes taxes & fees
2 Jun - 3 Jun

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8.8 out of 10, Excellent, 1,046 reviews
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includes taxes & fees
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About the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.2 km
  • Surfers Paradise Beach - 6 min walk - 0.6 km
  • Cavill Avenue - 8 min walk - 0.7 km
  • Chevron Renaissance - 9 min walk - 0.8 km
  • The Star Gold Coast - 4 min drive - 3.2 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive
  • Varsity Lakes Station - 23 min drive
  • Gold Coast City Coomera Station - 23 min drive
  • Helensvale Station - 27 min drive
  • Cypress Avenue Station - 15 min walk
  • Florida Gardens station - 17 min walk

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast by IHG

Voco Gold Coast by IHG offers a great location, putting you within a short 10-minute walk of Cavill Avenue and Surfers Paradise Beach. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Waves Buffet Restaurant, which serves breakfast and is one of 3 restaurants. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. The helpful staff and overall property condition get great marks from fellow travellers. Public transportation is close by: Cypress Avenue Station is only 15 minutes on foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish, Swedish

At a glance

DONE

Hotel size

    • 389 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.9 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 25 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu
  • Toys
  • Pool gate

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Waves Buffet Restaurant – This buffet restaurant only serves breakfast. Reservations are required.
Cliffords Grill & Lounge – This restaurant only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Social House – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 39.00 for adults and AUD 19.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.9 per cent

Children & extra beds

  • Rollaway beds are available for AUD 70.0 per night

Parking

  • Self-parking costs AUD 25 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Frequently asked questions

Does voco Gold Coast by IHG offer free cancellation for a full refund?

Yes, voco Gold Coast by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at voco Gold Coast by IHG?

Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 9:00 PM.

Are pets allowed at voco Gold Coast by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at voco Gold Coast by IHG?

Yes. Self-parking costs AUD 25 per night. Parking spaces may be limited.

What are the check-in and check-out times at voco Gold Coast by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at voco Gold Coast by IHG?

No, this hotel doesn't have a casino, but The Star Gold Coast (4-min drive) is nearby.

What is there to do at voco Gold Coast by IHG and nearby?

Have fun with activities such as hiking, kayaking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near voco Gold Coast by IHG?

Yes, there are 3 on-site restaurants.

What's the area around voco Gold Coast by IHG like?

Voco Gold Coast by IHG is located on the Strip in Surfers Paradise, a short 8-minute walk from Cavill Avenue and 6 minutes' walk from Surfers Paradise Beach. Travellers say that the area is walkable and good for families.

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voco Gold Coast by IHG Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Beach
Parking
Bed
View
Lobby
Restaurant

What guests liked

  • Breakfast buffet was great with plenty of options and variety. (38 reviews)
  • The property's location is ideal, with easy access to the beach and a short walk to Cavill Avenue. (16 reviews)
  • The property offered good dining options, a great breakfast buffet, and a lovely dining area. (9 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The hotel and room was well maintained and clean.
Mohan Praveen, 1-night trip

10/10 Exceptional

Great location, neat and clean property, great breakfast.
Steve, 5-night trip

10/10 Exceptional

Excellent stay and very friendly and helpful staff.
Emily Grace, 5-night trip

10/10 Exceptional

Excellent location, right near beach, tramline and great dining.
Jane, 3-night trip

8/10 Very good

Friendly Staff

Front desk was very welcoming and friendly, check-in process was very smooth.
Kevin, 3-night trip

10/10 Exceptional

Looking forward to stay there soon
Nino, 5-night trip

10/10 Exceptional

It was clean and modern, the bed was comfortable and the location and view were great.
Steven, 5-night trip

10/10 Exceptional

Awesome stuff will definitely be staying again
Theresa, 2-night trip

8/10 Very good

Great location , staff and facilities were amazing. I would definitely recommend to friends and family.
Lena, 7-night trip

10/10 Exceptional

We found a gem in the heart of the Gold Coast
John, 1-night trip

10/10 Exceptional

Absolutely beautiful, gorgeous view, clean and close to everything
Lauren, 8-night trip

10/10 Exceptional

Great hotel, staff and location. Rooms are a good size and the ocean view rooms are great!
Jeffrey, 2-night trip

8/10 Very good

Great stay with a view of beach
Amrutha Arun, 4-night trip

10/10 Exceptional

excellent staff and facilities
Ed, 1-night trip

10/10 Exceptional

The room is very clean, the staff are so friendly and helpful. Will stay here again definitely.
James, 1-night trip

8/10 Very good

Good location
Lucas, 1-night trip

10/10 Exceptional

Place is nice and beautiful.. staff were very helpful and friendly. Lots of good options for food
Charles, 1-night trip

10/10 Exceptional

The beds are very clean and the room
Mohamad, 1-night trip

8/10 Very good

This hotel is located in middle of surfers paradise and close to amenities, beach, public transport. It has good fasility for guest.
rusdi, 4-night trip

10/10 Exceptional

It was amazing. Had everything I needed and was a stones throw from the beach. Had a great time there.
Joseph, 12-night trip

8/10 Very good

It was a good stay.
Mariam, 2-night trip

8/10 Very good

The staff were very friendly, the hotel room was very quiet, the pools, spa and gym were excellent. Very happy.
Michelle, 3-night trip

10/10 Exceptional

Amazing stay and great customer service
Elizabeth, 1-night trip

8/10 Very good

3 nights in January

Clean, gr8 buffet b’fast, 2 pools, walking distance to beach,,, and not forgetting George on the reception who was worth his weight in gold!!
Mark, 3-night trip

10/10 Exceptional

Great stay very professional
Christon, 1-night trip