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Amansari Residence Resort

Photo gallery for Amansari Residence Resort

Front of property
Balcony
Exterior
Deluxe Double Room | In-room safe, free cots/infant beds, free WiFi, bed sheets
Restaurant

Overview of Amansari Residence Resort

Amansari Residence Resort

4.0 star property
4-star hotel in Masai with indoor pool and bar/lounge

6.8/10 Good

128 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750

Guests rated this location 5.4/10

Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Bar/lounge
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Fridge
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • AEON Tebrau City - 13 min drive
  • Austin Heights Water & Adventure Park - 11 min drive
  • KSL City Mall - 12 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 13 min drive
  • Komtar JBCC - 21 min drive
  • Johor Bahru City Square - 14 min drive
  • Woodlands Checkpoint - 15 min drive
  • Night Safari - 21 min drive
  • Paradigm Mall Johor Bahru - 28 min drive
  • Singapore Zoo - 23 min drive
  • Sembawang Park - 23 min drive

Getting around

  • Senai International Airport (JHB) - 40 min drive
  • Singapore (XSP-Seletar) - 46 min drive
  • Changi Airport (SIN) - 59 min drive
  • JB Sentral - 21 min drive

Restaurants

  • Restoran Afrin - 11 min walk
  • Mr Lok Lok - 10 min walk
  • Richiamo Coffee - 9 min walk
  • Restaurant Kim Lee - 6 min walk
  • Restoran JDT Chicken Rice Shop - 12 min walk

About this property

Amansari Residence Resort

Amansari Residence Resort puts you within a 15-minute drive of Johor Bahru City Square and KSL City Mall. Guests can indulge in massages, and Courtyard Cafe serves breakfast, lunch, and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers like the room service and helpful staff.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Tennis
  • Racquetball/squash

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Chef
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Courtyard Cafe – This café serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Rollaway beds are available for MYR 85.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Amansari Residence Resort Masai
Amansari Residence Resort
Amansari Residence Masai
Amansari Residence
Amansari Residence Hotel Masai
Amansari Residence Resort Johor/Masai
Amansari Residence Masai
Amansari Residence Resort Hotel
Amansari Residence Resort Masai
Amansari Residence Resort Hotel Masai

Frequently asked questions

Does Amansari Residence Resort offer free cancellation for a full refund?
Yes, Amansari Residence Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Amansari Residence Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Amansari Residence Resort?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Amansari Residence Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Amansari Residence Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Amansari Residence Resort?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Amansari Residence Resort and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Amansari Residence Resort also has an arcade and a garden.
Does Amansari Residence Resort have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

6.8

Good

6.9/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Matress are hard. Fridge not working. Hot water not working fully.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Zainol Azlan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Salam Sejahtera Malaysia. Percutian 4hari 3malam Di AmanSari Residence Resort Seri Alam Johor sangat berbaloi. sangat berbaloi. Wifi free Breakfast free Parking free Tempah bilik standard dapat upgrade bilik besar mcm suite room free juga. Petugas2 hotel yg sangat peramah Security Coffee house makan sedap, Bilik tidur bersih. terima kasih banyak2 pada Shalan duty manager John senior front office Liana yg sangat membantu. Terima kasih Zulfazli Suhadi.
Zulfazlisuhadi, 3-night family trip
Verified Expedia guest review

6/10 Good

I’ve to set the television for a channel. But the reception is poor. I end up watching netflix via my laptop.
Ianziz, 2-night business trip
Verified Expedia guest review

8/10 Very good

Tan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

+The room is spacious.bathroom is clean. the breakfast selection is limited but good & tasty.
yann, 1-night business trip
Verified Expedia guest review

8/10 Very good

Hideki, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shoban Babu, 1-night family trip
Verified Hotels.com guest review