Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Bandar Penawar, Johor, Malaysia
1 room, 2 adults

Amerald Resort Hotel Desaru

3.5-star3.5 stars
Great for families

Good to know

  • Children's club (surcharge)
  • Children's pool
  • Theme park(s) nearby
  • Beach property
Lot 1231 Jalan Kg. Punggal - Desaru, Sungai Renggit, Bandar Penawar, Johor, 81600, Malaysia

Bandar Penawar beachfront hotel with 2 restaurants and outdoor pool
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's club (surcharge)
    • Children's pool
    • Theme park(s) nearby
    • Beach property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The hotel was nice and pretty. The rooms was cozy. Except that one of the rooms I booked…Jan 24, 2020
  • The stay was pleasant one. But this location is isolated by itself, a distant away from…Dec 26, 2019

Amerald Resort Hotel Desaru

More Info: 6823 2342

from S$86
  • Deluxe Twin Room
  • Deluxe King Room
  • Grand Deluxe King
  • Superior Twin Room
  • Superior King Room
  • Deluxe Family Room
  • Superior King with Land Sports Activities
  • Superior Twin with Land Sports Activities
  • Deluxe Family with Land Sports Activities
  • Deluxe King with Land Sports Activities
  • Deluxe Twin with Land Sports Activities
  • Grand Deluxe with Land Sports Activities

What’s around Amerald Resort Hotel Desaru

Landmarks

  • On a private beach
  • Desaru Ostrich Farm - 5.3 mi / 8.5 km
  • Desaru Coast Adventure Waterpark - 11.3 mi / 18.1 km
  • The ELS Club Desaru Coast - Ocean Course - 12.3 mi / 19.8 km
  • Desaru Fruit Farm - 16.8 mi / 27.1 km

Getting around

  • Johor Bahru (JHB-Senai Intl.) - 70 min drive
  • Changi Airport (SIN) - 97 min drive
  • Singapore (XSP-Seletar) - 106 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 251 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Deposit is payable by bank transfer and is due within 7 days of booking the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Ferry terminal shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Theme park shuttle*

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Playground on site
  • Waterslide
  • Arcade/game room
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 11840
  • Conference space size (meters) - 1100
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ruby Coffee House - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Amerald SeafoodRestaurant - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Friendship Bar - This bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open select days.

Amerald Resort Hotel Desaru’s small print

Also known as

  • amerald resort hotel Bandar Penawar
  • amerald Bandar Penawar
  • amerald
  • Amerald Desaru Bandar Penawar
  • Amerald Resort Hotel Desaru Hotel
  • Amerald Resort Hotel Desaru Bandar Penawar
  • Amerald Resort Hotel Desaru Hotel Bandar Penawar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Parties and events are allowed on site. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property only accepts credit cards and cash for all bookings and onsite payments.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash deposit: MYR 100.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Cribs/Infant beds are available for MYR 100.0 per night

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 300 per vehicle (one-way)

Ferry terminal shuttle service is offered for an extra charge

Theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Amerald Resort Hotel Desaru

  • Does Amerald Resort Hotel Desaru offer free cancellation for a full refund?
    Yes, Amerald Resort Hotel Desaru does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Amerald Resort Hotel Desaru?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Amerald Resort Hotel Desaru?
    Yes, there's free self parking.
  • Is there a pool at Amerald Resort Hotel Desaru?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Amerald Resort Hotel Desaru?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Amerald Resort Hotel Desaru?
    You can check in from 3:00 PM - 6:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Amerald Resort Hotel Desaru?
    Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Jade Garden Seafood Corner (5.2 mi), Super Lobster Restaurant (6.6 mi), and restoran sin kong (6.9 mi).
  • Is airport shuttle service offered by Amerald Resort Hotel Desaru?
    Yes, an airport shuttle is available. The charge is MYR 300 per vehicle one-way.
  • What is there to do near Amerald Resort Hotel Desaru?
    Recommended spots to visit include Desaru Ostrich Farm (5.3 mi) and Desaru Coast Adventure Waterpark (11.3 mi), along with The ELS Club Desaru Coast - Ocean Course (12.3 mi) and Desaru Fruit Farm (16.8 mi).

Recent reviews

Very good 8.2 From 97 reviews

Very good 8.0
Location of property is good- very close to the beach and view from rooftop is breathtaking. Staff is also friendly and helpful. The room aircon switches off automatically every time you open the balcony door and this is very annoying! The beach was not clean when we were there.
sg1 night romance trip
Good 6.0
Far from.everything and the actual world. Hotel is standing alone in nowhere! No activies, bad wifi and signal extremely bad. Loss contact from the world.
Zie, sg2 night family trip
Poor 2.0
Cleanliness is very poor. The room facility mostly are faulty
sg1 night romance trip
Exceptional 10.0
Quiet stay near the beach. Well-maintained room and excellent service from staff.
sg1 night romance trip
Exceptional 10.0
Excellent
If you want time to relax and have your own time check in here at amerald Hotel. The front desk automatically upgrade our room to ocean View the view was so nice next to the beach. Very accommodating he always smile.. Room was big we choose twin bed for mine and my husband.. The coffee on the side is good.. Swimming is good.. Buffet breakfast is very good local food I like the rendang chicken over all stay good except the shuttle I bit pricey going to the bus terminal.. Will come back again here bring my whole family
Sheryl, sg1 night romance trip
Fair 4.0
Unfit for tourists and unfit for mobility impaired. The entire hotel has steps everywhere rendering it totally unfit for those who are mobility impaired. The location is very remote and local taxi wants to charge higher fare to take you here. You would know this is not meant for tourists when the reception asks for your car registration number. Saw a group of cross country bikers stay here and then was another wedding ceremony happening. Out of the only two restaurants in the area that happens to be in the hotel premises, one was closed for a private event and one was full of bikers. The restaurant menu states "the pictures are representative and does not reflect the real dish". The pizza looked good in menu but in reality was a toast covered in ketchup. The menu selection itself is cherry picked most greasy dishes from Malay/Indian/Western cuisine. Not a single vegetable in the menu. I am vegetarian and when asked for a vegetarian meal, the standard response was rice and salad. The hotel actually has higher price on Expedia where as if you book with them directly or via a local Malay platform, is cheaper. I would not call this property a resort; event place, definitely. I paid with e-pay. After completing the e-pay successfully, the restaurant said, "yes I understand the payment is completed, still we save guests credit card numbers for our personal records in our computers". I said, "No way Jose"
Putra, sg2 night trip
Very good 8.0
For those who love to have a quite and peaceful getaway out from the city. Hotel located near the sea. Great sea view.
Sheikh, sg1 night family trip
Exceptional 10.0
Nice hotel next to great beach!
Stayed in 3 King Deluxe Rooms for 2 nights. The rooms were upgraded automatically by hotel. Hotel was next to a quiet beach (with a swing in the water) and we thoroughly enjoyed ourselves. It has a rope climbing playground n a deep pool w slide. It also has a game room with billiard table and soccer table. Hotel room service was spontaneous to answer our request. Breakfast was alacarte for 1st morning and buffet for 2nd morning and both were good. My wife was sick due to warm weather and the staff were very helpful to find a nearby clinic late at night and drive us to seek consultation. Recommended for family vacation for rest and away from crowd. Only disadvantage is that it is located in a distance from amenities and eateries but no problem if driving.
Chuan Huat, sg2 night family trip
Exceptional 10.0
A good decent hotel. Quiet and peaceful. Cheerful staff.
sg1 night family trip
Good 6.0
Fiendly staff-great restuarant-lacking amenities
The beach amenities such as showers or rinsing stations, benches, lounge chairs, umbrellas are none existent. Insufficient seating during breakfast But, friendly and accommodating staff and a great Chinese Seafood restaurant on the ground floor
Ramon Martin, sg2 night trip with friends

Amerald Resort Hotel Desaru