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Le Grandeur Palm Resort Johor

Photo gallery for Le Grandeur Palm Resort Johor

Property entrance
2 outdoor pools
2 outdoor pools
Deluxe Double Room | Minibar, in-room safe, desk, soundproofing
Premier Deluxe Twin Room (Newly Renovated) | Minibar, in-room safe, desk, soundproofing

Overview of Le Grandeur Palm Resort Johor

Le Grandeur Palm Resort Johor

4.0 star property
4-star hotel with golf course, near Palm Resort Golf and Country Club

7.6/10 Good

304 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is S$75
Price available on 05/01/2023
Map
Jalan Persiaran Golf, Off Jalan Jumbo, Senai, Johor, 81250
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurants and pool bar
  • 2 outdoor pools
  • Breakfast available
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Swim-up bar
  • Room service
  • Babysitting
  • 24-hour business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Separate bath and shower
  • Television

Room options

About this area

What's nearby

  • Johor Premium Outlets - 16 min drive
  • Sutera Mall - 26 min drive
  • Paradigm Mall Johor Bahru - 26 min drive
  • Austin Heights Water & Adventure Park - 36 min drive
  • AEON Tebrau City - 34 min drive
  • LEGOLAND® Malaysia - 34 min drive

Getting around

  • Senai International Airport (JHB) - 5 min drive
  • Singapore (XSP-Seletar) - 68 min drive
  • Changi Airport (SIN) - 81 min drive
  • JB Sentral - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Nobita Japanese Cafe - 3 min drive
  • PastaOne - 4 min drive
  • Hau Huat Restaurant - 6 min drive
  • Wonder World Food Court - 7 min drive
  • Restoran D'Ambang - 8 min drive

About this property

Le Grandeur Palm Resort Johor

Le Grandeur Palm Resort Johor is only 1.6 mi (2.5 km) from the airport and offers a shuttle (available 24 hours) for MYR 6.40 per person one way. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the pool bar. Other highlights at this upmarket hotel include a golf course, a health club and a fitness centre. Fellow travellers say good things about the airport and size.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 330 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Bowling alley
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Tennis
  • Basketball
  • Racquetball/squash
  • Archery
  • Bowling alley
  • Golfing

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Golf clubs on site

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • Golf clubhouse on site
  • 4 outdoor tennis courts
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cocomo The Grill – On-site restaurant.
Golfers Terrace – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 400 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 6.40 per person (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge of MYR 168 (subject to availability)
  • Late checkout can be arranged for an extra charge of MYR 168 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 98.0 per day
  • Airport shuttle for children between the ages of 4 and 11 costs MYR 6.40 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Grandeur Palm Resort
Grandeur Resort
Johor Resort
Le Grandeur Palm Johor
Le Grandeur Palm Johor Senai
Le Grandeur Palm Resort Johor
Le Grandeur Palm Resort Johor Senai
Palm Grandeur
Palm Resort Johor
Resort Johor
Le Grandeur Palm Resort Johor Hotel Johor Bahru
Grandeur Palm Resort Johor Senai
Grandeur Palm Resort Johor
Grandeur Palm Johor Senai
Grandeur Palm Johor
Mercure Johor Palm Hotel
Le Grandeur Palm Johor Senai
Le Grandeur Palm Resort Johor Hotel
Le Grandeur Palm Resort Johor Senai
Le Grandeur Palm Resort Johor Hotel Senai

Frequently asked questions

Does Le Grandeur Palm Resort Johor offer free cancellation for a full refund?
Yes, Le Grandeur Palm Resort Johor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Le Grandeur Palm Resort Johor?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Le Grandeur Palm Resort Johor on 5 January 2023 start from S$75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Le Grandeur Palm Resort Johor?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Le Grandeur Palm Resort Johor?
Yes, there are 2 outdoor pools.
Are pets allowed at Le Grandeur Palm Resort Johor?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Le Grandeur Palm Resort Johor?
Yes, there's free self parking.
Is an airport shuttle service offered by Le Grandeur Palm Resort Johor?
Yes, an airport shuttle is available. The charge is MYR 6.40 per person one way.
What are the check-in and check-out times at Le Grandeur Palm Resort Johor?
You can check in from 3 PM - midnight. There's a charge of MYR 168 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 168 (subject to availability).
What is there to do at Le Grandeur Palm Resort Johor and nearby?
Have fun with on-site activities such as archery, and practise your swing at the golf course. Additional recreation on-site includes basketball, bowling and racquetball/squash. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a health club. Le Grandeur Palm Resort Johor also has a garden.
Are there restaurants at or near Le Grandeur Palm Resort Johor?
Yes, there's an on-site restaurant, Cocomo The Grill. Nearby restaurants include Hau Huat Restaurant (3.6 mi), Wonder World Food Court (4.1 mi) and Restoran D'Ambang (4.8 mi).
Does Le Grandeur Palm Resort Johor have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Le Grandeur Palm Resort Johor like?
Le Grandeur Palm Resort Johor is a short 5-minute drive from Senai International Airport (JHB) and 10 minutes' walk from Palm Resort Golf and Country Club.

Overall score and ratings

7.6

Good

7.5/10

Cleanliness

7.7/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

Overall experience is bad. Towels are old and dirty, when askef for additional towels, the staff said there will be 20MYR charge per towel. Bedsheet has stains. Bathroom run out of toilet paper and kleenex. Bathtub is old and has stains. Hotel stuffs still working moving room furnitures, mattresses at around 9PM, wheeling ot on the hallway making loud noises. Phone in the room doesn't work well, having difficulty tryingto call the front desk.
Irene, 3-night family trip
Verified Expedia guest review

6/10 Good

Le Grandeur is a far cry from its 5-Star predecessor Hotel Sofitel. The rooms and the building look tired and not well-maintained. To be fair to them, the COVID pandemic has probably halted a lot of recent maintenance work. But the building looks like it has not been maintained for several years already.
WAN, 1-night family trip
Verified Expedia guest review

8/10 Very good

Acceptable if not high expectation
Not spotless clean - have stains on bedsheets, a little dusty but it's ok just wear the slippers, TV screen is not watchable, have mosquitoes but can ask for mosquito repellent, it's a quiet environment but aircond & refrigerator buzzing sound is a little loud.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Mohd Hafiz, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadia Natashah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

muhamad, 2-night business trip
Verified Hotels.com guest review

6/10 Good

old building and room quite old.. Got half dead cockroach in room. Lucky upon calling room service is quite responsive.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Room was good.. i like the ambience although its a old hotel. Selection of breakfast also nice
Nurul, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Power shout down couple of times and service takes 1hour to come
1-night trip with friends
Verified Expedia guest review