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Four Points By Sheraton Desaru

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Property amenity
Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace
Deluxe Twin Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, individually furnished, desk, laptop workspace
Deluxe Room, 1 King Bed, Non Smoking, Balcony | In-room safe, individually furnished, desk, laptop workspace
Premium Twin Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, individually furnished, desk, laptop workspace

Overview of Four Points By Sheraton Desaru

Four Points By Sheraton Desaru

4.0 star property
4-star hotel in Bandar Penawar with outdoor pool and restaurant

8.6/10 Fabulous

58 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$75
Price available on 05/04/2023
Map
Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar, 81930
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 7 meeting rooms
  • 24-hour front desk
  • Laundry service
  • Free newspapers in the lobby
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of Bandar Penawar
  • Desaru Beach - 11 min drive
  • Desaru Coast Adventure Waterpark - 11 min drive

Getting around

  • Senai International Airport (JHB) - 48 min drive
  • Singapore (XSP-Seletar) - 88 min drive
  • Changi Airport (SIN) - 101 min drive
  • Free beach shuttle

Restaurants

  • Kedai Kopi Otai - 1 min walk
  • Raihanah Bistro - 2 min walk
  • KFC - 16 min walk
  • Nasi Arab Buner Kabana - 2 min walk
  • Ayam Penyet Z&Z - 5 min walk

About this property

Four Points By Sheraton Desaru

When you stay at Four Points By Sheraton Desaru, you'll be within a 15-minute drive of Desaru Beach. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include an outdoor pool and a beach shuttle.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 311 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (MYR 5 per day)

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's games

What to do

  • Free beach shuttle

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Free beach shuttle

Facilities

  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Video game console
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Shuttle transfer per adult: MYR 150 (one-way)
  • Shuttle transfer per child: MYR 150 (one-way), from 7 to 12 years old

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 60 per person

Children & extra beds

  • Rollaway beds are available for MYR 120.0 per day

Parking

  • Uncovered self-parking costs MYR 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Four Points By Sheraton Desaru Hotel
Four Points By Sheraton Desaru Bandar Penawar
Four Points By Sheraton Desaru Hotel Bandar Penawar

Frequently asked questions

Does Four Points By Sheraton Desaru offer free cancellation for a full refund?
Yes, Four Points By Sheraton Desaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Four Points By Sheraton Desaru?
As of 31 March 2023, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Desaru on 5 April 2023 start from S$75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Four Points By Sheraton Desaru?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Four Points By Sheraton Desaru?
Yes, there's an outdoor pool.
Are pets allowed at Four Points By Sheraton Desaru?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points By Sheraton Desaru?
Yes. Self-parking costs MYR 5 per day.
What are the check-in and check-out times at Four Points By Sheraton Desaru?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Four Points By Sheraton Desaru and nearby?
Four Points By Sheraton Desaru has an outdoor pool and a fitness centre.
Are there restaurants at or near Four Points By Sheraton Desaru?
Yes, there's an on-site restaurant.
What's the area around Four Points By Sheraton Desaru like?
Four Points By Sheraton Desaru puts you in the heart of Bandar Penawar. Popular attractions include Desaru Beach, which is 11 minutes away by car.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome Stay!
Clean, new and spacious room. Service was on point. Strategically located to explore Desaru, Pengerang and Sungai Rengit area. Good amenities nearby too. The stay was so comfortable that me and my wife were so reluctant to check out. How we wish we could stay for another day.
Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Izran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Er, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3D2N
3day 2night stay. The room was spacious and nice to stay in. Bed was comfy and comes with couch, table, coffee machine and nice touches. Convenience as there are more than ample food choices just across the street and a mall 2 mins away from the hotel. Only disappointment was the condition of AC as the filters were pretty dirty and the buffet selection of seafood wasn't fresh and regretted the booking of seafood buffet. Next morning decided to forgo breakfast as well and walked out to hv the food stalls outside. There are seafood restaurants nearby and might provide better value in terms of food and freshness of seafood.
Melvin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yong, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Maybe it was a busy period, cleanliness is not ideal & bathroom floor gets very slippery when wet. Family with young children or elderly pls be sure to keep the bathroom floor dry to avoid a fall.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Big rooms and nicely maintained
Verified Expedia guest review

10/10 Exceptional

New, clean, fantastic customer service from Suresh
Stayed over the Xmas long weekend and even though the hotel was super packed, the staff and customer service didn't fail us. Facilities management fixed our room's faulty master switch on check-in immediately once we called them. The Premium room we were in was clean, and very spacious. Suresh from the front office was amazing - he helped us with arranging transport back from the beach when we wanted to return earlier but couldn't get taxis on Xmas Day. Lifesaver ! :) The breakfast buffet had a good varied spread. The staff handled the table and food turnovers quickly as the Xmas morning crowds descended on the Mesh restaurant in full force after 8.30am. The hotel is not near the beach but very close to amenities, restaurants and a tiny mall. Overall, a very lovely stay. We will be back for sure.
Sasikala, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My family had a wonderful time! Thank you for the great service
Verified Expedia guest review

2/10 Poor

Norhuda, 1-night trip
Verified Hotels.com guest review