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Ivory Grand Hotel Apartments

4.0 star property
Luxury aparthotel with spa, near Mall of the Emirates

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Ivory Grand Hotel Apartments

Outdoor pool, pool umbrellas
Front of property – evening/night
Reception
Exterior
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Spa
  • Gym
  • Air conditioning
  • Refrigerator

Main amenities (12)

  • 215 apartments
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Kitchen
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio

View from room

Studio

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Blackout curtains
2 bathrooms
  • 45 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board

Classic Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board

Classic Apartment, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board

Superior Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 78 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

LED TV, DVD player

Superior Apartment, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel & Residences Dubai Al Barsha

Pool
Airport transfer
Free parking
Free WiFi
8.4 out of 10, Very good, (913)
DoubleTree by Hilton Hotel & Residences Dubai Al Barsha
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About the area

Map
Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977

What's nearby

  • Ski Dubai - 12 min walk
  • Mall of the Emirates - 12 min walk
  • Souk Madinat Jumeirah - 6 min drive
  • Wild Wadi Water Park - 6 min drive
  • Burj Al Arab - 7 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 22 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Mashreq Metro Station - 17 min walk
  • Mall of the Emirates Station - 18 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cipriani Dolci - ‬18 min walk
  • ‪ماكدونالدز - ‬18 min walk
  • ‪Sherlock’s Pub - ‬5 min walk
  • ‪ستاربكس - ‬7 min walk
  • ‪Grand Abu Shakra Restaurant - ‬5 min walk

About this property

Ivory Grand Hotel Apartments

Ivory Grand Hotel Apartments features a rooftop terrace and puts you within a 15-minute walk of Mall of the Emirates. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Indigo Lounge serves light fare. An outdoor pool and a health club are other highlights, and apartments offer conveniences such as kitchens and washers/dryers.

Languages

Arabic, English, Filipino, Hindi, Urdu

At a glance

DONE

Property size

    • 215 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: noon
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free area shuttle

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Deep-tissue massages
  • Facials
  • Thai massages
  • Swedish massages
  • Body wraps
  • Hot stone massages
  • Body scrubs
  • Body treatments
  • Reflexology
  • Aromatherapy
  • Ayurvedic treatments

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool

Restaurants on site

  • Indigo Lounge

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AED 45.00 for adults and AED 22.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AED 100.0 per day

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Free toiletries
  • Hairdryer
  • Slippers

Entertainment

  • LED TV with premium channels
  • DVD player

Outdoor areas

  • Rooftop terrace
  • Terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Near a metro station
  • In the shopping district

Things to do

  • Health club
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 215 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Orange wellness Spa & Sal. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Indigo Lounge – This café only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 45.00 for adults and AED 22.00 for children
  • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for AED 100.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Ivory Grand
Ivory Grand Dubai
Ivory Grand Hotel Apartments
Ivory Grand Hotel Apartments Dubai
Ivory Grand Apartments Dubai
Ivory Grand Hotel Apartments Dubai
Ivory Grand Hotel Apartments Aparthotel
Ivory Grand Hotel Apartments Aparthotel Dubai

Frequently asked questions

Does Ivory Grand Hotel Apartments offer free cancellation for a full refund?
Yes, Ivory Grand Hotel Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ivory Grand Hotel Apartments?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ivory Grand Hotel Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ivory Grand Hotel Apartments?
Yes. On-site parking includes off-street options.
Is an airport shuttle service offered by Ivory Grand Hotel Apartments?
Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
What are the check-in and check-out times at Ivory Grand Hotel Apartments?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Ivory Grand Hotel Apartments and nearby?
Have fun with nearby winter activities such as snowshoeing and skiing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ivory Grand Hotel Apartments also has a sauna and a steam room.
Are there restaurants at or near Ivory Grand Hotel Apartments?
Yes, there's an on-site restaurant, Indigo Lounge.
Does Ivory Grand Hotel Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Ivory Grand Hotel Apartments like?
Ivory Grand Hotel Apartments is a short 12-minute walk from Mall of the Emirates and 12 minutes' walk from Ski Dubai.

Ivory Grand Hotel Apartments Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Good

cleanliness issue
The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
7-night trip
Verified Hotels.com guest review

4/10 Fair

Below the average
Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
MOHAMMED, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t be fooled by the positive reviews
The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Mohamed, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Great location
The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Mohammad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pool is Good
My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Sandi, 3-night trip
Verified Hotels.com guest review

6/10 Good

fast chech in, however the hotel smell bad
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 4 stars stay
Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Maged, 14-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable & easy access to the Mall.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Steve, 15-night trip
Verified Hotels.com guest review

8/10 Very good

Basem, 14-night trip
Verified Hotels.com guest review

6/10 Good

5-night trip
Verified Expedia guest review

10/10 Exceptional

The facilities were really comfortable to stay in. It was a very good value for the price paid. Very friendly staff.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff and place is comfortable to stay. Location is easy to get to mall and metro.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Reception staff are so kind Hotel is very quiet and clean
3-night trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

8/10 Very good

Stayed eight nights it was great time of Holiday the family definitely recommend
8-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

6/10 Good

Location was ok , 10 mnts walk to MOE, n nearby restaurants Shampoo, soaps and towels r of inferior qualities Too much cooking smell on floor lobby Would get many far better hotel apartments on there prices with Bfasr
essa, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Family oriented
Amazing hotel highly recommended for families, we stayed a 2 bedroom apartment. My kids were playing in the living room as they if we they were at home. Beds were good, bathrooms were clean and the kitchen had everything we needed needed. Reception was excellent and service as well. Parking area in the basement is nice. Grocery delivery is near by and emirate mall is 5 min by walk. Only thing you need to remember is if your eating breakfast at the restaurant you need to wake up early to find a table before 9 am.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Fine
They stung us another 200AED for early checkin - because they can... but we needed it after traveling all night with the family and getting in at 5am
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Staff and hotel where brilliant and the hotel us very close to the Mall of the Emirates where you can catch a metro or bus to anywhere.
9-night family trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location, Great price, Large rooms.
Good location, great price for the area. Spacious rooms. Needed more basic things stocked - more coffee, toilet paper, and they didn't have wash clothes. I would stay here again though.
Cene, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Fantastic ! We were given a suite which was amazing and more than we expected and really was huge and luxurious we loved it ! The Staff were great except for one :( The only let down was the last night when we were kept awake by lots of noise we think from the service rooms next to us.....shame as everything else was fab.
3-night trip
Verified Expedia guest review