Carlton Downtown, Dubai - Updated Price, Reviews & HD Photos

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Egyptian cotton sheets, premium bedding, down duvets

Overview
Rooms
Location
Amenities
Policies

VIP Access

4-star hotel with 3 restaurants, near Dubai Mall

8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Airport transfer

Free parking

Free WiFi

Restaurant

Sheikh Zayed Road, Dubai, 7143

Main amenities

Daily housekeeping
3 restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Nightclub
Rooftop terrace
Breakfast available
Free beach shuttle
Free shopping centre shuttle
Health club
Outdoor tennis court
Sauna

For families

Children stay free
Free cots/infant beds
Babysitting (surcharge)
Private bathroom
Separate sitting area
Premium TV channels

Room options

About this area

What's nearby

In Trade Center
Dubai Aquarium & Underwater Zoo - 20 min walk
Dubai Mall - 21 min walk
Burj Khalifa - 23 min walk
Dubai Fountain - 31 min walk
Dubai World Trade Centre - 33 min walk
BurJuman Mall - 6 min drive
Dubai Creek - 6 min drive
La Mer - 7 min drive
Dubai Cruise Terminal - 7 min drive
City Centre Deira - 8 min drive

Getting around

Dubai (DXB-Dubai Intl.) - 10 min drive
Sharjah (SHJ-Sharjah Intl.) - 38 min drive
Dubai (DWC-Al Maktoum Intl.) - 42 min drive
Financial Centre Station - 3 min walk
Emirates Towers Station - 13 min walk
Burj Khalifa - Dubai Mall Station - 28 min walk
Airport shuttle (surcharge)
Free shopping centre shuttle
Free beach shuttle

Restaurants

ستاربكس - 8 min walk
Piccolo Mondo - 9 min walk
ستاربكس - 9 min walk
Zaatar W Zeit - 11 min walk
Bentoya - 2 min walk

About this property

Carlton Downtown

Putting you within a 10-minute drive of Dubai Mall and Burj Khalifa, Carlton Downtown features a nightclub and offers an airport shuttle (available 24 hours) for AED 157 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Bayty, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an outdoor pool and a rooftop terrace. Fellow travellers like that it's only a short walk to public transportation: Financial Centre Station is 3 minutes away and Emirates Towers Station is 13 minutes.

Languages

Arabic, Croatian, English, Estonian, Filipino, French, Hindi, Indonesian, Italian, Romanian, Russian, Spanish, Swahili, Thai, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitiser provided

Individually wrapped food options available through room service

This information is provided by our partners.

At a glance

Hotel size

357 rooms
Arranged over 47 floors

Arriving/Leaving

Check-in time from 2:00 PM until anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*

Pets

No pets or service animals allowed

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking

Transfers

Airport shuttle on request (available 24 hours a day)*

Off-site

Free beach shuttle
Free shopping centre shuttle

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–11 AM
3 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Babysitting (surcharge)

What to do

Free beach shuttle
Tennis
Pilates classes
Yoga classes

Working away

Business centre
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free beach shuttle
Pool loungers

Facilities

1 building/tower
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Health club
An outdoor pool
Full-service spa
Nightclub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall

Accessibility

Lift
In-room accessibility (selected rooms)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

22-inch LCD TV
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)

Sleep well

Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Selected Comfort mattress
Free cot/infant bed

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Deep-soaking bath
Shower/bath combination
Designer toiletries
Hairdryer (on request)
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

Spa

Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Bayty – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Deli Grind – This delicatessen only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Jimmy Wickets – On-site sports bar. Happy hour is offered. Open daily.

Zephyr – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

A damage deposit of AED 500 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately AED 79 for adults and AED 39.5 for children
Airport shuttle service is offered for an extra charge of AED 157 per vehicle (one-way)
Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Children & extra beds

Babysitting is available for an extra charge

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Dubai Warwick Hotel

Hotel Warwick Dubai

Carlton Downtown Hotel

Warwick Dubai Hotel

Carlton Downtown Hotel Dubai

Carlton Downtown Dubai

Warwick Dubai

Warwick Hotel Dubai

Carlton Downtown Hotel

Carlton Downtown Dubai

Carlton Downtown Hotel Dubai

Frequently asked questions

Does Carlton Downtown offer free cancellation for a full refund?

Yes, Carlton Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Carlton Downtown?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Carlton Downtown?

Yes, there's an outdoor pool.

Are pets allowed at Carlton Downtown?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Carlton Downtown?

Yes, there's free self and valet parking. Parking spaces may be limited.

Is an airport shuttle service offered by Carlton Downtown?

Yes, an airport shuttle is available. The charge is AED 157 per vehicle one-way.

What are the check-in and check-out times at Carlton Downtown?

You can check in from 2:00 PM - anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.

What is there to do at Carlton Downtown and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Carlton Downtown also has 2 bars and a nightclub, as well as a sauna and a steam room.

Are there restaurants at or near Carlton Downtown?

Yes, there are 3 on-site restaurants, featuring al fresco dining and international cuisine.

Does Carlton Downtown have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Carlton Downtown like?

Carlton Downtown is in Trade Center, a short 3-minute walk from Financial Centre Station and 20 minutes' walk from Dubai Aquarium & Underwater Zoo. Travellers say that this hotel is in a good location.

8.4

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

30 April 2023

Upgrade?

Was upgraded to 2 bedroom suite but didnt have amenities like deluxe king room....lacked kitchenette....better bang dor your buck with stamdard room with king bed. .overall nice hotel